System Analyst Resume

SUMMARY:

6 years of professional experience in requirements analysis and software design
6 years of creating project documentation, including Functional Requirements Documents and Technical Specifications, using various modeling techniques
Over 3 years of experience in database design, writing and tuning complex SQL - queries
Extensive background experience in programming (C++, PHP, C#), including understanding of complex algorithms and object-oriented concepts
Feel comfortable in Agile environment, writing User Stories and managing the task backlog
Deep knowledge of IT concepts, methodologies, standard documents, and tools
Strong communication, organization, and presentation skills

TECHNICAL SKILLS:

Artifacts: Functional Requirements Documents, Technical Specifications, ER-diagrams, Dataflow diagrams, Sequence diagrams, State and Event modeling, Use Cases and User Stories, Project Plans

Tools: MS Office, MS Visio, MS Project, Axure RP Pro, Redmine, TFS, MS SharePoint, MS InfoPath

Languages: UML, C#, SQL, PL/SQL, PHP, WSDL, C++, HTML, JavaScript, PowerShell

DBMS: MS SQL Server 2012, Oracle Database

Technologies: SOAP, REST, AJAX, XSLT, XML, JSON

Platforms: MS SharePoint, Oracle e-commerce, Symfony, iOS, Android, MS Dynamics CRM

PROFESSIONAL EXPERIENCE:

Confidential

System Analyst

Responsibilities:

Driving and facilitating interviews with Business Users to elicit business process details and gather technical information on enterprise applications, interacting closely with customer focals
Analyzing collected user statements and converting them into clear and concise system requirements
Suggesting and implementing various improvements of team work processes, sharing knowledge and best practices inside the team
Performing data mining and visualization, reporting on project results

Confidential

Systems Analyst

Responsibilities:

Elicited, analyzed, documented, and obtained sign-off on business requirements to support the design and development of technology solutions
Planned and facilitated working sessions with technical team members and Product Owners to identify missing business and functional requirements
Was responsible for modeling and documenting information architecture, including class diagrams, data flow diagrams, sequence diagrams
Designed API for data exchange between applications, systems and components using RESTful
Served as the lead for team of up to 20: decomposed large change requests, performed short- and long-term planning, risk assessment, and task assignments
Implemented and supported the Agile methodology in project teams

Confidential

Software Engineer

Responsibilities:

Collaborated with customers and end-users to understand gaps and bottlenecks in business processes
Created key project deliverables, such as requirements specifications, process diagrams, and project plans
Designed a database as a component of application architecture, tuned queries performance, extracted and transformed data for reporting
Defined and documented data flows, developed web services using WSDL+SOAP and integrated the system with billing systems to synchronize users, events, and report data
Designed, developed, and optimized application components using PHP, HTML, JavaScript
Created end user and admin documentation, training materials, and presentations
Implemented the systems into Confidential -BP subsidiaries, provided end-user training and support

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