SUMMARY:

• 15+ Years of Professional Experience in Technical Support, System Administration and Network Management.
• 15+ Years of Windows 2012/2008/2003/2000 server administration, Active Directory administration and Exchange messaging 2003/2000/2007/2010 (2,000+ servers)
• Install configured troubleshot vmware 5, vsphere 5,esxi5
• Designed, configured and implemented Active Directory 2003/2008 and Active Directory infrastructure
• Configure edirectory zeneork 7 Novell IDM 3, Novell 6.5 imaging of servers and laptops and desktops
• Administration and third level support for Windows 2012/2008/2003/2000 and Exchange 2000/2003/2007/2010 messaging servers for more than 2000 servers
• Blackberry servers. (Install configures servers and hand held devices).
• Strong analytical, technical and troubleshooting skills with ability to learn fast and always a team player
• Performed Disaster Recovery of Windows 2000/ 2003/2008/2012, Exchange 2000/2003/2007/2010 messaging (hot sites)
• Successfully delivered services with excellent customer satisfaction.
• Working independently and with team members to coordinate tasks and resolve anomalies in messaging systems and servers
• Strong technical leadership in managing project deliveries and teams.

TECHNICAL SKILLS:

HARDWARE: IBM AS/400, Confidential 36 and 38, IBM PC, IBM Servers, HP servers, COMPAQ Servers, Cisco Router, Cisco hub, Cisco switch, Laptops, desktops, Blackberry, Tape 3570(Magstar).

SOFTWARE: Office XP, Office 2003, CL, DFU, SDA, Midas, Query, PTF, SSP, BPCS 4.2, 6.4, Louts Notes 6.0, Windows 2000 & XP, Windows Server 2008, SQL Server 2000, Exchange 2003,2007 SAP 4.6C

NETWORK SERVICES: DHCP, DNS, WINS, SMTP/POP3, HTTP/HTTPS, FTP, PIX, ASA Firewall, VPN

COMMUNICATIONS: Novell Netware V6.5,Zen work 7, Gateway 400, Rumba 400, SNA, X.25, Token Ring, APPC, APPN, T1, TCP/IP, Ethernet, Vpn

PROFESSIONAL EXPERIENCE:

Confidential

System Administrator

• Designed, configured and mplemented Active Directory 2003/2008 and Active Directory infrastructure Configured, installed and trouble shoot Windows Servers 2003/2008/2012, SQL Server 2000 and Exchange Servers 2003/2007/2010.
• Install configure and troubleshot Linux servers.
• Install configured troubleshot vmware 5, vsphere 5,esxi5(Microsoft VMM in this position)
• Project managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards. ((windows XP to windows 7 new software and updated software and hardware, server )
• Designing and implementing secured business solutions, relying on Group Policy, through GPO
• Install 3rd party software.
• Update 3rd party software.
• Solve problems (hardware and software).
• Designed and implemented group policy.
• Configured, installed and trouble shoot laptops and desktops.
• Configured Blackberry server and Blackberry devices
• Interacted with all levels of employees from the CEO to lower level employees

Confidential

Network And System Administrator

• Designed, configured and implemented Active Directory 2003/2008 and Active Directory infrastructure Configured, installed and trouble shoot Windows Servers 2003/2008,/2012, SQL Server 2000 and Exchange Servers 2003/2007/2010.
• Install configure and troubleshot Linux servers.
• Install configured troubleshot vmware 5, vsphere 5,esxi5
• Configured trouble shot DAG for exchange 2007/2010
• Architecting a large Windows desktop/laptop/Active Directory environment (1500 laptop and desktops).
• Project managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards. ((windows XP to windows 7 new software and updated software and hardware, server )
• Designing and implementing secured business solutions, relying on Group Policy, through GPO
• Install 3rd party software.
• Update 3rd party software.
• Solve problems (hardware and software).
• Designed and implemented group policy.
• Configured, installed and trouble shoot laptops and desktops.
• Configured Blackberry server and Blackberry devices.
• Created images for servers, laptops and desktops.
• Interacted with all levels of employees from the CEO to lower level employees.

Confidential,New York,NY

System Manager

• Primary technical support person for an office of 20 - 30 people, about 10 people worked remotely.
• Designed, configured and implemented Active Directory 2003 and Active Directory infrastructure.
• Designed and implemented Forest, domain and administrative structure.
• Designed and implemented group policy.
• Configured, installed and trouble shoot Windows Servers 2003, and Exchange Servers 2003.
• Configured, installed and trouble shoot laptops and desktops.
• Configured Blackberry server and Blackberry devices.
• Configured and monitored all Networks Switches, Routers and Hubs.
• Fixed Software Windows 2000, Windows XP, Office 2003, Document Server, inventory hardware and software.
• Created test environment for testing hardware and software.
• Created images for servers, laptops and desktops.
• Installed and configured laptops, desktops and printers.

Confidential

Network Administrator

• Designed and installed Disaster Recovery Plan for Hot Site.
• Designed, configured and implemented Active Directory 2003 and Active Directory infrastructure.
• Designed and implemented group policy.
• Interacted with all levels of employees from the CEO to lower level employees.
• Supported executives at the office, home office and when traveling Domestic and International.
• Installed and configured laptops, desktops, printers, wireless network at executive’s homes.
• Researched new technologies for both software and hardware.
• Configured and installed laptop and desktop from Images.
• Configured and installed Windows Server 2000/2003, Exchange 2003.
• Deployed and set up laptops and desktops to clients.
• Trained clients on hardware and software updates.
• Fixed software Windows 2000, Windows XP, Office 2003.
• Fixed hardware, desktops, laptops and printers.
• Analyzed and troubleshot user’s problems locally and remote using Net Meeting and Web software.
• Install software to remote users via I backup, Net Meeting and Webx.
• Used Clarify for Problem Management software to update and track cases.
• Configured, installed and troubleshot Blackberry, PDA’s, Cell Phones and Outlook 2000/2003.
• Configured group policy and Active Directory.
• Configured, Installed and troubleshot VPN, SID and RSID.
• Vendor Management.
• Configure And Install I backup For Backup and Recovery.

Confidential,Bronx, NY

Data Processing Manager and Network Administrator

• Supervised team of three professionals.
• Designed and installed Disaster Recovery Plan.
• Designed, configured and implemented Active Directory 2003 and Active Directory Infrastructure.
• Designed and implemented group policy.
• Transfer BPCS files to SAP 4.6C.
• Full Cycle Project Management.
• Configured PCs for connection to the Novell network.
• Configured and Installed Novell 6.1 Server and Windows Server 2000/2003. Exchange 2003, IIS Server, Configured Window 2000 Workstation and Windows XP.
• Setup new users on Lotus Notes 6.0.1(workstation and server).
• Hardware and software installations - Installed BCPS 4.2 and then upgrade to 6.4, installed BPCS Client Server, Support Acr, Acp, Sal, Cst, Cdm, Cld, Pur, Inv, Ord, Scm, Mmm, Edi, Uccnet.
• Configuration of terminals, printers, modems, lines and controllers
• Configuration of remote sites overseas-Using Pass-Through
• Installation of new AS/400, Model S20 820 I5 and upgrade to new release.
• AS/400 Security Administrator, Network Security Administrator.
• Performance tuning and capacity planning - Using PM/400
• System troubleshooting documentation migration and scheduling.
• Performed system maintenance and space management.
• Developed backup procedures.
• Heavy phone support .
• Vendor Management and signed contract with vendor.
• Worked with PBX Phone System, Add Lines, Add Users, Change Cards in the PBX System. Got in contact with outside vendors for global connection.
• Installed and troubleshot PC support and client access.
• Configured and troubleshot IBM PCs and compatibles.
• Worked in a Multi AS/400 support environment.