IT Infrastructure Manager Resume

SUMMARY:

To utilize my 19 years of information technology knowledge, as well as my diverse technological leadership experiences with a forward thinking team and company.

PROFESSIONAL EXPERIENCE:

IT Infrastructure Manager

Confidential

Responsibilities:

Mentor and leadership development of network and telephony team members
Project management of transformational, as well as ‘run the railroad’ enhancements of the network and telephony infrastructure
Business/IT liaison
Vendor Management
$1.2 Million IT Infrastructure Budget Management
Infrastructure Roadmap
Business Continuity and Disaster Recovery Management

Information Systems Adjunct Professor

Confidential

Responsibilities:

Lead and educate higher education students on the diversity of Information Technology

SYSTEMS ENGINEER

Confidential

Responsibilities:

Develop, build, configure and maintain Windows (2003, 2008) servers
Install, configure, and maintain server environment systems, application software and resolve challenges associated with those environments
System support of Exchange 2010, SQL 2008, SharePoint 2010, VMware 5.1, VMware Site Recovery Manager, VMware Operations Manager, Citrix, Active Directory, IIS, ADFS, EMC Replication Manager, EMC Recover Point and Symantec Enterprise Vault
Assisted with enterprise backup systems, including SQL, Exchange, VMware, SharePoint, Active Directory, tape library, disk to disk and offsite tape management utilizing Veeam, Data Domain and Symantec NetBackup
Assisted in development of software procedures, performance metrics and proactive tuning
Worked closely with Network team in identifying issues and problem resolutions associated with TCP/IP and Windows servers including MS SQL Server
Configure and maintain Storage Area Network (EMC SAN), switches (Nexus) and equipment
Respond to support center incident requests within service level agreements

level 3 site services support lead

Confidential, NA

Responsibilities:

Develop, build, configure and maintain Windows (2003, 2000) servers
Change Management Control Chairperson - coordinate, document and approve changes in the network infrastructure
User and file directory creation, policies created, permissions assigned
Advanced level network, server and workstation troubleshooting
Advanced level CATIA and CAE troubleshooting
Coordinate, direct and delegate user and customer help desk application/network issues and projects via ITIL standards (1800+ users)
Project management for $2.5 million dollar data center relocation

Sr Systems Engineer

Confidential

Responsibilities:

Details provided upon request

Systems Engineer

Confidential

Responsibilities:

Details provided upon request

Information Systems Manager

Confidential

Responsibilities:

Details provided upon request

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