Idm Support Analyst/administrator Resume
PROFESSIONAL SUMMARY:
- Around 10+ years of IT Industry experience including 7 years of experience in Implementation and supporting Identity & Access Management projects.
- Good knowledge in the domain of Oracle Identity Manager (OIM), Oracle Internet Directory, Oracle Virtual Directory, Oracle Access Manager (OAM), and MS Active Directory.
- Knowledge on Installation and configuration of Oracle IDM 11G R2/ 10G, SUN IDM and Oracle Waveset, Sailpoint Identity IQ.
- Knowledge in installation and configuration on CyberArk Privileged Identity Manager, EPV, Private Ark Client, CPM, PVWA, PSM.
- Experience in upgrading OIM 11g R2 to R2 PS2.
- Having Core Java knowledge.
- Excellent Communication, interpersonal skills, and ability to grasp the concepts quickly.
TECHNICAL SKILLS:
Identity Tools: Oracle Identity Manager 9.1.0.2, Oracle Identity and Access manager 11g R2, SUN IDM 7.1
LDAP Directories: Microsoft Active Directory, Sun One Directory Server (iplanet 5.1), Oracle Internet Directory (OID), and Oracle Virtual Directory (OVD)
Operating Systems: Microsoft Windows 2003/XP/2007, Linux
Database: Oracle 9i, 10g
Application Servers: Weblogic Application Server11g, 12c, JBoss
WORK EXPERIENCE:
Confidential
IDM Support Analyst/Administrator
Responsibilities:
- Responsible to gather client’s business requirements related to Authentication and User life cycle management
- Installing and configuring OIM & OAM 11g R2 PS2 based on the client requirement on Cloud Environment.
- Upgrade Oracle Identity & Access Manager from 11g R2 to R2 PS2
- Integrated OIM & OAM with Siebel.
- Integrating OIM, OAM and OUD.
- Installation and configuration of Oracle Out of the Box connectors.
- Installation and configuration of OHS (Oracle HTTP Server)
- Apply Weblogic, SOA, OIM and OAM related patches.
- Integration and configuration of IDM (Identity Management) with other applications for Single Sign On (SSO)
- Siebel Application
- Oracle Business Intelligence
- PeopleSoft
- Changing the database passwords for every 90 days as per the industry standards to meet the compliance
- Installation and configuration of OPAM (Oracle Privileged Account Manager)
- Developing Access Policies to automate the Provisioning Process.
- Support day to day tickets such as Incidents, Service Requests & Change requests
- Generating the user reports as for audit perspective.
- Attending the client meetings to update the status of the requests
- Supporting the Identity Management Application post implementation
- Preparing the Root Cause Analysis (RCA) for client critical server issues and its fix
- Working on Proof Of Concepts (POC) and presenting it to the new clients
- Training the end users/client employees related to user management in IDM and its functionalities.
- Conducting meeting and explaining about the product’s new features in the next versions
- Documentation of developments done, deployment guide and change control tasks.
- Deployment and Configuration of web applications and webservices
Confidential
IDM Support Analyst
Responsibilities:
- Installing and configuring OIM & OAM 11g R2 on local environment.
- Configured OAM policies restricting Access depending on specific attribute values.
- Installed and configured OIM OOTB connector for LDAP.
- Testing the OIM Functionalities after installation in the local environment.
- Configured Single - Sign On for OBIEE 10g.
- Integrated OIM with OAM
- Configured Approval process for request based provisioning.
- Performed UAT testing.
Confidential
IDM Consultant
Responsibilities:
- Gathering business requirements by conducting meetings.
- Installed and configured Oracle IDM/ OAM 11g R2.
- Installed and configured OIM connectors for LDAP.
- Configured Role Base Access Policies.
- Implementation of User account provisioning processes using Oracle Identity Manager.
Environment: Oracle IDM 11g R1, Weblogic 11g, Oracle DB, OID, Oracle HRMS
Confidential
IDM Consultant
Responsibilities:
- Manage IDM user accounts.
- Creation of various reports available within IDM
- Understand business requirements, generating new ideas and recommendations for process enhancements.
- Primary responsibilities include provide support to SUN Identity Manager customers from all over the world.
- Merging of id for the users who has multiple user id’s.
- Provisioning of accounts using roles.
- Understanding and design and implementation of Password Policies.
- Supports end-user self-service password reset.
- Involved in Analysis of Service Request.
- Monitoring Server logs on day to day basis.
Environment: Sun IDM 7.1, Sun JES, Oracle, Sun One Directory, PeopleSoft HRMS.
Confidential
Team Lead
Responsibilities:
- Leading a team of 6 people and make sure they meet the expected target on monthly basis
- Responsible for identifying business requirements in IDM domain.
- Responsible for building sales pipeline for new accounts and projects on Identity Management.
- Identify potential business opportunities and develop strategic relationships with assigned accounts.
- Interacting with the clients on timely basis and involved in the requirement gathering for project enhancements.
- Attended internal training for Oracle Identity and Access Management Administration.
- Understanding the Architecture and functionality of Identity and Access Management.
- Installation and configuration on Identity Management stack and out of the box connectors.
- Monitoring IDM application on daily basis.
- Manually provisioning of the resources based on the Service Requests.
- Unlocking user accounts and resetting passwords.
- Creating & Managing IDM user accounts.
Confidential
Sr Recruiter
Responsibilities:
- Coordinating with consultants on the requirements.
- Coordinate with Business Development Team on Resource needs
- Was involved in handling client’s requirements that were skilled in J2EE, Testing, SAP, .Net, Sybase DBA’s, SQL Anywhere DBA’s, Websphere Portal Administrator, C++ UNIX.
- As a recruiter I was involved in scheduling interviews for the candidates and involved in negotiating with the candidates.
- Interviewed the candidates based on skill set and finalizing the candidates for the available requirements.
- Negotiated compensation and benefits packages.
- Ensured all necessary documentation was filled and procedures followed for new hire, termination and injury.