We provide IT Staff Augmentation Services!

Idm Support Analyst/administrator Resume

5.00/5 (Submit Your Rating)

PROFESSIONAL SUMMARY:

  • Around 10+ years of IT Industry experience including 7 years of experience in Implementation and supporting Identity & Access Management projects.
  • Good knowledge in the domain of Oracle Identity Manager (OIM), Oracle Internet Directory, Oracle Virtual Directory, Oracle Access Manager (OAM), and MS Active Directory.
  • Knowledge on Installation and configuration of Oracle IDM 11G R2/ 10G, SUN IDM and Oracle Waveset, Sailpoint Identity IQ.
  • Knowledge in installation and configuration on CyberArk Privileged Identity Manager, EPV, Private Ark Client, CPM, PVWA, PSM.
  • Experience in upgrading OIM 11g R2 to R2 PS2.
  • Having Core Java knowledge.
  • Excellent Communication, interpersonal skills, and ability to grasp the concepts quickly.

TECHNICAL SKILLS:

Identity Tools: Oracle Identity Manager 9.1.0.2, Oracle Identity and Access manager 11g R2, SUN IDM 7.1

LDAP Directories: Microsoft Active Directory, Sun One Directory Server (iplanet 5.1), Oracle Internet Directory (OID), and Oracle Virtual Directory (OVD)

Operating Systems: Microsoft Windows 2003/XP/2007, Linux

Database: Oracle 9i, 10g

Application Servers: Weblogic Application Server11g, 12c, JBoss

WORK EXPERIENCE:

Confidential

IDM Support Analyst/Administrator

Responsibilities:

  • Responsible to gather client’s business requirements related to Authentication and User life cycle management
  • Installing and configuring OIM & OAM 11g R2 PS2 based on the client requirement on Cloud Environment.
  • Upgrade Oracle Identity & Access Manager from 11g R2 to R2 PS2
  • Integrated OIM & OAM with Siebel.
  • Integrating OIM, OAM and OUD.
  • Installation and configuration of Oracle Out of the Box connectors.
  • Installation and configuration of OHS (Oracle HTTP Server)
  • Apply Weblogic, SOA, OIM and OAM related patches.
  • Integration and configuration of IDM (Identity Management) with other applications for Single Sign On (SSO)
  • Siebel Application
  • Oracle Business Intelligence
  • PeopleSoft
  • Changing the database passwords for every 90 days as per the industry standards to meet the compliance
  • Installation and configuration of OPAM (Oracle Privileged Account Manager)
  • Developing Access Policies to automate the Provisioning Process.
  • Support day to day tickets such as Incidents, Service Requests & Change requests
  • Generating the user reports as for audit perspective.
  • Attending the client meetings to update the status of the requests
  • Supporting the Identity Management Application post implementation
  • Preparing the Root Cause Analysis (RCA) for client critical server issues and its fix
  • Working on Proof Of Concepts (POC) and presenting it to the new clients
  • Training the end users/client employees related to user management in IDM and its functionalities.
  • Conducting meeting and explaining about the product’s new features in the next versions
  • Documentation of developments done, deployment guide and change control tasks.
  • Deployment and Configuration of web applications and webservices

Confidential

IDM Support Analyst

Responsibilities:

  • Installing and configuring OIM & OAM 11g R2 on local environment.
  • Configured OAM policies restricting Access depending on specific attribute values.
  • Installed and configured OIM OOTB connector for LDAP.
  • Testing the OIM Functionalities after installation in the local environment.
  • Configured Single - Sign On for OBIEE 10g.
  • Integrated OIM with OAM
  • Configured Approval process for request based provisioning.
  • Performed UAT testing.

Confidential

IDM Consultant

Responsibilities:

  • Gathering business requirements by conducting meetings.
  • Installed and configured Oracle IDM/ OAM 11g R2.
  • Installed and configured OIM connectors for LDAP.
  • Configured Role Base Access Policies.
  • Implementation of User account provisioning processes using Oracle Identity Manager.

Environment: Oracle IDM 11g R1, Weblogic 11g, Oracle DB, OID, Oracle HRMS

Confidential

IDM Consultant

Responsibilities:

  • Manage IDM user accounts.
  • Creation of various reports available within IDM
  • Understand business requirements, generating new ideas and recommendations for process enhancements.
  • Primary responsibilities include provide support to SUN Identity Manager customers from all over the world.
  • Merging of id for the users who has multiple user id’s.
  • Provisioning of accounts using roles.
  • Understanding and design and implementation of Password Policies.
  • Supports end-user self-service password reset.
  • Involved in Analysis of Service Request.
  • Monitoring Server logs on day to day basis.

Environment: Sun IDM 7.1, Sun JES, Oracle, Sun One Directory, PeopleSoft HRMS.

Confidential

Team Lead

Responsibilities:

  • Leading a team of 6 people and make sure they meet the expected target on monthly basis
  • Responsible for identifying business requirements in IDM domain.
  • Responsible for building sales pipeline for new accounts and projects on Identity Management.
  • Identify potential business opportunities and develop strategic relationships with assigned accounts.
  • Interacting with the clients on timely basis and involved in the requirement gathering for project enhancements.
  • Attended internal training for Oracle Identity and Access Management Administration.
  • Understanding the Architecture and functionality of Identity and Access Management.
  • Installation and configuration on Identity Management stack and out of the box connectors.
  • Monitoring IDM application on daily basis.
  • Manually provisioning of the resources based on the Service Requests.
  • Unlocking user accounts and resetting passwords.
  • Creating & Managing IDM user accounts.

Confidential

Sr Recruiter

Responsibilities:

  • Coordinating with consultants on the requirements.
  • Coordinate with Business Development Team on Resource needs
  • Was involved in handling client’s requirements that were skilled in J2EE, Testing, SAP, .Net, Sybase DBA’s, SQL Anywhere DBA’s, Websphere Portal Administrator, C++ UNIX.
  • As a recruiter I was involved in scheduling interviews for the candidates and involved in negotiating with the candidates.
  • Interviewed the candidates based on skill set and finalizing the candidates for the available requirements.
  • Negotiated compensation and benefits packages.
  • Ensured all necessary documentation was filled and procedures followed for new hire, termination and injury.

We'd love your feedback!