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Senior Technical Consultant Resume

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SUMMARY:

  • Over 9 years of extensive experience in IT Industry mainly on Network, Servers and Systems Installation, Configuration and Management.
  • Extensive experience in Installation and configuration of Windows 2012, 2008, 2003 Active Directory on single or multi domain platforms.
  • Extensive Hands on Experience of Exchange / 2007 in hosted and Office 365 cloud environment.
  • Experienced with Active directory migration from and 2012 R2.
  • Experienced with Backup Exec 2010 for File, Mailbox, Database or bare metal server recovery.
  • A successful IT Administrator with extensive analytical and software experience of investigating and diagnosing network / server problem especially with Windows / 2003, Exchange / 2007 with Microsoft Office 365.
  • Multi - talented with good all-round technical skills and the ability to develop and maintain close working relationships with other support and development teams. Having the personal drive required to deliver a service that exceeds the expectations of colleagues and end users through a positive, well organized and structured work ethic.
  • Excellent command of running projects employing industry standard project management techniques.
  • Extensive documentation and training experience.
  • Looking for a career advancement opportunity with a company that will challenge my problem solving skills and allow me to develop my knowledge & potential.

TECHNICAL SKILLS:

Microsoft Servers: Windows Server 2012; Windows Server 2008; Windows Server 2008 Microsoft Exchange /, Active Directory / 2003, CitrixXenDesktop.

Software: MS Office 2013; MS Office 2003/XP; ESET antivirus; Norton Utilities; WinFax; PC Anywhere; McAfee; WinZip; Symantec Ghost; LogMeIn Rescue; CRM 2011; Remote Console; Email (Microsoft Exchange, Lotus Notes Mail); Oracle and many others.

Hardware: Intel, 3COM, HP Proliant DL380, HP ML570, IBM x86 Servers, Dell PowerEdge M805 and R610 others.

Virtualization: VMware ESXi 5.5, HyperV.

Networking: PABX, Avaya, TCP/IP; Routers; Switches; Modems; Hubs and Bridges, Network Printers

PROFESSIONAL EXPERIENCE:

Confidential

Senior Technical Consultant

Responsibilities:

  • Installed and configured Active Directory Domain Controller 2008/2012R2,System and network administration of windows 2008 R2 servers with Active directory domain.
  • Installing, Configuring & Trouble shooting of the new ESXi 5.5 in IBM x3850 X5 Servers.
  • Co-ordinated with the network team to plan the structure of network to be used for the new ESXi hosts like number of NICs, vLANs, subnets etc
  • Performed several Windows R2 upgrades
  • Responsible production support of Active directory (AD), GPO, Domain users, Users and groups and given appropriate permissions, shares and privilege to access LAN and Domain environment
  • Creation, Deletion and disabling of user login accounts, reset passwords and unlocking locked out user accounts through Active Directory management console.
  • Migrating exchange accounts to O365.
  • Configured and managed Cisco PIX, and Checkpoint firewalls
  • Configured VPN links between different customer sites and troubleshoot the problems related to VPN, TCP/IP.
  • Configuration and providing management support for Checkpoint Firewalls (R77).
  • Handled Tech Support as it relates to LAN & WAN systems
  • Configuring ASA 5510 Firewall and accept/reject rules for network traffic.
  • Involved in upgrading the existing Servers with latest Service Packs, Security Patches.
  • Migrations to Office 365 from both in-house Exchange servers as well as other mail enabled servers.
  • Planning & Deploying multiple Microsoft Exchange 2013, 2010, Active Directory, VMWARE, Backup Exec Servers.
  • Completed multiple projects which involved deploying, Microsoft Exchange servers and Microsoft Active Directory.
  • Planning, Commissioning and Administering Microsoft Active Directory.
  • Configuring and Managing Exchange 2013, 2010 servers.
  • User and site management in Active directory on windows 2012 and 2008
  • Configuring and troubleshooting Email Clients.

Environment: Windows 2012/08, Active Directory, Exchange 2013 DNS, WINS, DHCP, TCP/IP, Cisco ASA5505, Pix. IBM xSeries, HP/Compaq ProLiant G3, G5 Blade Servers, VMware ESX5.5., Checkpoint R77

Confidential

IT Engineer (Project)

Responsibilities:

  • Designed, planned and implemented Exchange 2010 environment.
  • Evaluated and installed Quest for Exchange and Active Directory tools, solved issues with the vendor.
  • Configuring and Managing Exchange 2013 servers.
  • Migrations to Microsoft Office 365 from both in-house Exchange servers as well as other mail enabled servers.
  • Installation and configuration of router, switch, workstations, printers and fax.
  • Installation of Microsoft Office365, configured email accounts and shared resources. Provided on-going technical support and service.
  • Maintain Active Directory, including users, groups, and DNS.
  • Wrote, reviewed and updated documentation for Exchange server builds.
  • Maintained all network documentation for hardware configuration and licensing.
  • Completed multiple projects which involved deploying Microsoft Active Directory and Microsoft Exchange servers.

Environment: Exchange 2010,office 365, Fortigate Firewall 400D, Windows Server 2012. Remote Desktop Service, Win client OS 7,8,10

Confidential

Technical Assistance (Project)

Responsibilities:

  • Managing Enterprise Project and High Scale Macintosh AMC’s.
  • Configured and performed backups.
  • Created and managed Mailboxes, Distribution Lists, and Public Folders on exchange 2010
  • Proficiency with Microsoft Exchange Management Console.
  • Managed Exchange client configuration using Microsoft Office Outlook 2003 & 2007.
  • Provided support and maintenance of Microsoft Office Outlook Web Access and Microsoft Office Outlook E-mail, Calendaring & Scheduling.
  • Completed multiple projects which involved deploying Microsoft Active Directory and Microsoft Exchange servers.
  • Configuring SonicWall, Cisco ASA 5505, Backup Exec, VPN(site to site, LDAP+users)
  • In depth knowledge of Microsoft Office 365 and Migration from Exchange to Office 365.
  • Managing & Handling Exchange 2010.
  • Configured and handled Skype/Lync for Business.
  • Managing LAN / WAN- Providing Technical Support to End Users and Upper Management
  • Managing Active Directory / File Server / DNS (Servers)
  • Maintain Active Directory, including users, groups, and DNS.
  • Maintain Blackberry appliances. Resolve break / fix issues with cell phones.
  • Responsible for all computer maintenance, upgrades, installation and repairs onsite, including Windows Server, Windows XP Professional, and Windows 2008 R2 Advanced Server.
  • Knowledge about PABX, AVAYA.
  • Well know knowledge about MAC OS 7 to 10 X

Environment: Windows Server 2008/2012, AD, DHCP,DNS, Backup Exec, Office 365, Exchange 2010,2013 Cisco ASA 5505, Sonicwall, NAS, Estar PABX, AVAYA .Networking Cable.

Confidential

System and Network Administrator

Responsibilities:

  • Managing & Configuring SSG 320M Juniper Firewall.
  • Clustering, Creating Policies, Web Filtering in SSG 320 M junipers.
  • Configure and Handle 2008 Server and Policies, active directory.
  • Work and handling on Bloomberg stock related software
  • Work includes monitoring and troubleshooting Internet line connectivity from ISP till server.
  • Configuring and Support for Network layout support.
  • Worked on DGCX, MAREX, EASYSCREEN, EUROBOR, MCX Software related to Stock Exchange.
  • Configuring Client machines, CISCO routers and Nortel switches, Installation of operating systems.
  • Configuring and Handling Nortel management Switches.

Environment: Windows Server 2008/R2, Juniper Netscreen SSG, Dell R610, DNS, DHCP, Nortel Switch, CISCO Router, Capital Market Applications, Win Client OS 7,8

Confidential

System and Network Administrator

Responsibilities:

  • Led IT Team across a variety of projects.
  • Managing and configuring SonicWall firewall and CDP (Continues Data Backup).
  • Configuring Domain, active directory, file server, Application and clustering, load balancing.
  • Troubleshoot client Server 2008 and server 2003 issues about Active directory and domain.
  • Configure sever operating system 2008, server 2003, Antivirus Solutions, Configuring client machine and support them Online support.
  • Troubleshooting issues about networking, Management switches, Configure Management Nortel Switches, Configure CISCO links wireless router, Access point.
  • Basic knowledge of configuring Centos Linux operating system.
  • Provide hardware support and coordinate with vendors to resolve hardware problems.
  • Installation, configuration and troubleshooting of users' PCs, printers, and other computer peripherals.
  • Work closely with the IT Manger and ICT experts on data access level.
  • Provide operational guidance to staff to ensure the appropriate delivery of IT services to the users in the central directorate and related directorates.
  • Participate in implementing of new technologies and process to service new business requirement of the project and survey staff.

Environment: Windows Server OS 2000.2003,2008, Sonicwall TZ210, Sonicwall CDP, Dell &HP server, Tally, AD, DNS, DHCP, Troubleshooting.

Confidential

IT Executive

Responsibilities:

  • Managing & Configuring SSG 140 Juniper Firewall, Admin Kaspersky Antivirus Kit Server.
  • Clustering, Creating Policies, Web Filtering in SSG 140 juniper.
  • Work includes monitoring and troubleshooting leased line connectivity from various stock exchanges (MCX, NCDEX, NSE, and BSE) till the server.
  • Worked on NSE/BSE, MCX Software related to Stock Exchange.
  • Configuring Client machines, CISCO routers and Nortel switches, Installation of operating systems, MS ISA server, Juniper Firewall, mail server, software’s and various IT req.
  • Backups, TCP/IP, modems, IT hardware’s, structured cable layout etc.
  • Administrating and Using ODIN (Stock Market Related Software) Software.
  • Good Known about Symantec Ghost for Ghosting Operating System

Environment: Windows Server 2003,2008, Juniper SSG, Cisco Router, Nortel Switch, ODIN Manager, IBM Server, Networking, win client 7,XP,ISA Server. Kaspersky Antivirus, Ghost..

Confidential

IT Engineer

Responsibilities:

  • Participated in project planning, client profiling/needs analyst.
  • Responsible for imaging and deploying Dell Laptops and Dell Desktops using Symantec Ghost Manager.
  • Provided deployment end user support for Windows XP, MS Office 2003 and other desktop software.
  • Assisted in developing plans, strategies and solutions for the design of a new stable and secure desktop, and for the migration of users and services from the current infrastructure into the new design.
  • Assisted in identifying detail tasks, schedules and time estimations (effort and duration).
  • Assisted in documenting management processes.
  • DNS, DHCP, Printer Management, Coordinate with ISP and support End User.

Environment: Windows Server 2003,DNS,DHCP, Win client XP, 7, MS Office 2003, Ghost Manager.

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