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It Specialist Resume

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Raleigh, NC

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SUMMARY:

Information technology professional with experience in management and customer service. Knowledgeable in troubleshooting, Windows environments, Networking, and mobility management. Strong team member who adapts quickly to find solutions.

PROFESSIONAL EXPERIENCE:

Confidential, Raleigh, NC

IT Specialist

Responsibilities:

  • Maintenanced Data center servers varying across both physical and virtualized platforms
  • Configure Active Directory users and maintained Exchange servers.
  • Provide training and assistance to on site and remote users using varying methods (Remote control, Web conferencing,Classroom)
  • Deploy and maintain workstations and VoIP phone configurations.
  • Configure Database server and ensure routine back - ups (SQL)
  • Troubleshoot Data/Network environment using ticketing system (Spiceworks)

Confidential, New Hill, NC

Nuclear Security Officer

Responsibilities:

  • Utilized computer systems to maintain surveillance on property and equipment.
  • Performed in a team setting to achieve safety goals for company wide programs.

Confidential

Team Leader

Responsibilities:

  • Trained and developed a team of 3 personnel through development plans
  • Ensure Government property was maintained and secured

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