Network System Engineer Associate Resume
4.00/5 (Submit Your Rating)
Louisville, KY
TECHNICAL SKILLS:
- SAP - R/3, ABAP, BW 1.2 & 2.0
- ALV Screens, Queries, Confidential
- Visual Basic/VBA(6.0 and .NET)
- Command Prompt/ Confidential
- UNIX(Solaris),Linux(Red Hat)
- Use of Infra/Remedy
- C++ (Version 6.0 and .NET)
- HTML, BOOTP, WEP/WPA, SSID
- Windows 95/98/2000/NT/XP/7
- BMC Bladelogic 8.0, 8.1
- Powershell
- Microsoft Office Suites 97-2007, including Outlook
- TCP/IP, LAN/WAN/VLAN, DHCP, UDP
- Exposure to Java, JavaScript, XML, ASP.NET, C#
- Use of Remote Desktop/PCAnywhere
- Use of RJ11/RJ45 cable testers, toners, crimpers
- Cisco VPN software and certificates
- Use of Cisco VOIP, routers and switches
- WSUS
PROFESSIONAL EXPERIENCE:
Network System Engineer Associate
Confidential, Louisville, KY
Responsibilities:
- Part of IT Infrastructure, Responsible for maintaining Windows updates/patches on servers.
- Used Bladelogic and Powershell to automate patching.
- Maintained standby Solaris servers in case of recovery.
- Responsible for maintaining server standards.
- Remediation performed on servers that do not meet standards.
- Used Powershell to run reports, schedule patching, and maintain WSUS.
- Used WSUS to approve and push out Windows updates.
IT Representative:
Confidential, Louisville, KY
Responsibilities:
- Responsible for installing equipment and some software on both Confidential and client owned computers. Equipment installed included thin clients, routers, switches, modems, multiplexers, access points, and ticket printers. Loaded thin clients and computers with Confidential owned images and software. Software included Confidential, PCI(Windows based), fanuser(DB application to access server), Cisco VPN(including certificates).
- Updated firmware on Boca printers. Manipulated Map files for printing tickets.
- Created program that allows the user to switch between Map files.
- Worked closely with clients’ IT to ride their ISP and wireless. Updated hardware, software, firmware, etc. as clients’ needs grew.
- Programmed dial-up modems(Multi-tech). Made RJ-11 and RJ-45 cables via Confidential .
- Knowledge of Command Prompt including ipconfig, ping, tracert, route, telnet.
- Replaced computer parts as needed including NIC cards, hard drives, and memory. Replaced Boca printer parts as needed including optic eyes, cutters, and motherboards.
- Train clients on use of barcode scanners, Boca printers, and Confidential software.
- Programmed access points, barcode scanners, and server so they can all communicate to each other using BOOTP, SSID, and WEP/WPA.
Instructor
Confidential, Louisville, KY
Responsibilities:
- Taught keyboarding classes levels 1 and 2. Syllabus included how to type, how to use the Internet and Microsoft Word, how to proofread.
- Used software to keep track of the students’ keystrokes and time.
- Created grading scale for assignments, syllabus, test/quizzes, and extra credit.
Sales Representative
Confidential, Louisville,KY
Responsibilities:
- Troubleshot customers’ modems and computers for Internet access.
- Troubleshooting included ipconfig, restarting modem/router, connecting directly to the modem if router involved, Windows settings, and ping.
- Used customer service/people skills to communicate concern to customers especially if they were agitated.
- Opened tickets for local telco to visit if needed.
Assistant Manager:
Confidential, Clarksville, IN
Responsibilities:
- Ordered new items, supervised employees, opened/closed store
- Provided friendly customer service and kept the store neat, organized, and full of items in stock
Computer Lab Tutor
Confidential, New Albany, IN
Responsibilities:
- Assisted computer science students with computer projects and assignments.
- Consulted with business end users to determine needs and to develop report formats through the SAP/R3 environment with the use of ABAP/4 and VBA languages.
- Utilized ALV screens, queries, and Confidential in the preparation of the reports.
Manager:
Confidential, Floyds Knobs, IN
Responsibilities:
- Tasks included preparing food for the next day, supervising 3-4 cashiers, keeping track of inventory, and storing the money from the cash register at the end of the night.
- A personal project was the creation of an informative company website for the customers that is now maintained by the owners
Cashier:
Confidential, Floyds Knobs, IN
Responsibilities:
- Tasks included preparing and taking orders, providing efficient and friendly customer service, and keeping stock fresh and full