SUMMARY:

• Continue to develop a broad and deep understanding of information technology software, systems, and integration methods, and use that knowledge to support corporate information technology initiatives in a technical architect or managerial role.
• IT professional with over 20 years of industry experience.
• Proven experience in architectural design, technical leadership, project management, implementation, and support of SSO based authentication and access control systems, identity management and governance systems, third party applications, and federated SSO for SaaS and cloud application integrations.

PROFESSIONAL EXPERIENCE:

Confidential

Identity Management Architect

Responsibilities:

• Identity Management Architect on a large scale Identity, Credential, and Access Management program for a Confidential agency.
• Acted as a technology consultant in evaluating client business requirements and designing an appropriate architecture and business processes to align with Federal guidelines. Primary focus with CA products including SiteMinder SSO, Identity Manager, and Identity Governance.
• Developed solution architecture to support identity lifecycle management including an Confidential Central Identity Store fed by authoritative data sources, attribute mapping from sources to destinations, workflow request and approval processes, birthright provisioning to Active Directory, role based access control, off - boarding processes, and auditing and reporting.
• Developed a roadmap to support additional IAM capabilities including PAM, SAM, and multi-factor and risk based authentication.

Confidential

Senior Identity & Access Management Consultant

Responsibilities:

• Consultant for CA Identity and Access Management Security products providing Business and Requirements Analysis, Use Case Development, Solution and Architectural Design, and Installation and Integration Services.
• Provided strategy, architectural design, solution deployment, and custom solution development to Fortune 2500 clients in a wide range of industries on such initiatives as SSO, and Identity and Access Management and Governance.

Confidential

Security Systems Administrator

Responsibilities:

• Security Systems Administrator at Confidential.
• Planned and executed installations, upgrades, and integrations of CA products including IdentityMinder, GovernanceMinder, Provisioning Server, Directory Server, Connector Server, and Business Objects Reports Server across 4 environments and 48 servers in multi-tiered, clustered, and HA configurations.

Confidential

Assistant Vice President - Lead Technical Specialist

Responsibilities:

• Lead Technical Specialist supporting RSA Cleartrust Web Access Manager servers and web agents, RSA Hosted Adaptive Authentication, Oracle Confidential Directory Server, and LogLogic appliances on Windows, Solaris, and Linux servers. Supported integrations with externally hosted SaaS vendors using Federated SAML based solutions, internally hosted third-party and in-house developed applications, Apache and IIS web servers, Tomcat and WebLogic application servers, and Oracle databases.
• Coordinated activities and provided support and training to offshore L1 and L2 team members in Bangalore, India. Successfully managed transition to a new service provider to support a vendor consolidation project resulting in equivalent service levels with reduced costs.
• Troubleshot application and integration issues, worked with in-house developers and vendors to identify root cause and fixes for software defects, applied and tested hotfixes and patches, made system configuration and security changes, and monitored system performance.
• Developed and maintained system, process, change management, business continuity, and procedural documentation on SharePoint Portal site. Created customized SharePoint sites that leveraged advanced SharePoint capabilities such as custom lists, custom views, filtered views, and wikis, providing efficient methods for updating and accessing content.

Confidential

Senior Application Analyst

Responsibilities:

• Worked on the GIS and Engineering team primarily supporting IBM Maximo Asset Management 7.1.1.7 with Utilities and Transportation industry solutions on RedHat Linux servers deployed to WebLogic Application Server 9.2.2.0 and using Oracle 10g database for application configuration information and data storage. Supported other tools and third-party software on Windows 2003 Server and IIS web servers, and integrations with Active Directory, Oracle R12, and Oracle SOA Suite.
• Troubleshot application and integration issues, worked with vendors to identify root cause and fixes for software defects, applied and tested hotfixes and patches, made system configuration and security changes, performed application ear file builds, monitored system performance, performed data loads, and developed ad hoc reports and database updates using SQL.
• Developed and maintained system, process, change management, and procedural documentation on SharePoint Portal site.

Confidential

Application Support Analyst

Responsibilities:

• Contract position at Confidential in the IT Infrastructure Application Support Team. Worked on an Agile Scrum Kanban team providing operational and project support for a variety of infrastructure and banking related software.
• Supported software on W2K3, Win2008, Linux, and AIX platforms. Primary focus was supporting configuration changes and updates for applications running on IIS, Apache, and Tomcat.

Confidential

Senior Systems Administrator

Responsibilities:

• Contract position at Confidential in the Web Technology Solutions Team. Provided operational and project support for SiteMinder Policy Servers, Web Agents, Secure Proxy, Ping Federate, Confidential, Apache, and IIS on W2K3, Linux, and Solaris platforms.
• Wrote technical documentation including operational and installation procedures, and completed the Technical Design Document for Federated SSO to support institutional customers, HR partners, and internal associates.
• Developed Windows and UNIX shell scripts and PHP scripts for systems management, content deployment, testing, and reporting purposes. Worked on projects to implement intranet based SiteMinder Policy Servers, web agent installations on Apache and IIS, centralized login servers, and password services integrated with Active Directory user account controls.

Confidential

Senior Systems Manager

Responsibilities:

• Worked at Micron during a high growth period from acquisitions, joint ventures, and organic growth where annual company revenues grew from 1 billion to 6 billion, employees grew from 4000 to 20,000, and expansion included 6 international manufacturing sites, and dozens of R&D, Assembly, Distribution Centers, and Sales offices.
• Started as a Systems Manager in the LAN Services team during the first year, and moved to the newly formed Corporate Web Team. The Corporate Web Team grew from 3 members to 15 during the high growth period, and initial support of 3 web servers and several in-house and third party web applications grew to over 400 web servers and over 70 web applications. Provided direction and support to corporate and departmental web server administrators around the world.
• Promoted to Sr. Systems Manager during my third year at Micron, and played a lead role in web related initiatives that spanned from small departmental use to corporate wide deployments. Formed a new group during my last 3 years at Micron where I supported products for Marketing, Sales, and R&D including Agile Product Lifecycle Management (PLM) on Oracle Application Server, Cyclone Confidential on Confidential WebLogic, Adexa SCM products on Tomcat using OpenLDAP for user and group store, and SmartOps software running on WebSphere.
• Implemented and supported Netscape, iPlanet, SunOne, IIS, and Apache web servers, Netscape and iPlanet proxy servers, Apache reverse proxy servers, and Oracle, Tomcat, WebSphere, and WebLogic java application servers, integrating in-house developed and third-party applications.
• Implemented and maintained SSL server certificates from VeriSign, and implemented Micron’s internal CA using Microsoft Certificate Server for client and server certificates, and code signing.
• Technical lead for designing, implementing, and supporting SSO for a global web infrastructure across 6 international sites that included 26 SiteMinder Policy Servers and 400 SiteMinder web agents integrated with IIS and Apache web servers on Windows, Solaris, and Linux. Developed a training program using CentraOne Symposium eTraining software to efficiently train web server administrators on SiteMinder Web Agent installation, administration, and troubleshooting via interactive\live and recorded training videos. Worked as SSO technical consultant or implementer for SiteMinder in-house integrations with SAP Portal, SharePoint, Cognos, and Bluecoat Proxy, as well as hosted SaaS implementations of CentraOne eMeeting\eTraining, and SkillSoft on-line training applications. Managed SiteMinder services for over 5 years.
• Managed CentraOne eMeeting\eTraining software in-house for over 3 years supporting on-line meeting and training sessions on a global scale, and later migrated the in-house system to vendor hosted SaaS. Developed SSO solution using CentraOne Admin API from an ASP page to provide administrative capabilities and SSO for employees without the need to replicate or maintain employee user accounts and passwords at hosted site.
• Implemented and supported search engine software including the Netscape Compass Server, Verity Search Engine, and Google Search Appliance.
• Designed and implemented Micron’s world-wide Confidential master and replicated consumer architecture to support web based authentication and authorization to web server applications for Windows and UNIX client PC users. Managed the iPlanet\SunOne Confidential servers for over 4 years.
• Developed on-line information resources using SharePoint Portal sites, HTML, SQL, ASP, and Cold Fusion.
• Used tools for managing Foundry Networks ServerIron load balancer server configuration changes during initial setup, and planned or unplanned outages.
• Developed Disaster Recovery Plans and led or participated in DR exercises. Maintained hot standby DR servers and developed shell scripts to quickly failover to standby servers during maintenance periods or outage events.

Confidential

Internet Specialist

Responsibilities:

• Internship while attending Boise State University. Researched, installed, configured, and maintained Internet-based information systems on NT and UNIX.
• Established Confidential ’s first Internet web site collaborating with librarians on the design, and navigation of content.
• Gave presentations on the Confidential web site and Internet technologies to the Governor and his staff, Joint Confidential, Information Technology Advisory Council, Reducing Idaho Bureaucracy Committee, and a National Transportation Department Conference held in Boise.