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Linux Scripting Admin Resume

Atlanta, GA

TECHNICAL SKILLS:

  • LINUX
  • SUN
  • HP UX
  • Bash Shell Scripting
  • Unix/Linux Administration
  • Application Support technology
  • Networking
  • FTP
  • TCP/IP
  • SNMP
  • Apache
  • Change Management
  • Web Server support
  • Cloud Computing(IAAS;PAAS;SAAS)large enterprise billing systems
  • Video on Demand Support/Streaming
  • Linux Virtual Server
  • LAMP
  • Remedy
  • JAVA trouble shooting java logs

PROFESSIONAL EXPERIENCE:

Confidential

Linux Scripting Admin

Responsibilities:

  • Maintains UNIX/Linux Operating System to provide optimum performance and system availability.
  • Middleware support with 2500 servers consisting of Unix and Linux
  • Creates and maintains environment for running batch jobs associated with daily batch cycle and batch reporting subsystem.
  • Create shell scripts, to start and stop processes, start and stop servers
  • Respond to alerts, regarding application issues.
  • Unix/Linux shell scripting. Write shell scripts from scratch
  • Linux shell scripting: bash, sh, ksh or equivalent from an automation and monitoring standpoint

Confidential

L2 Linux Application Support

Responsibilities:

  • Performed Linux production Support and Administration.
  • Used JIRA as a ticketing system to receive issues from Level 1
  • ProveProven work skills and understanding of Oracle and sql command line.
  • Excellent understanding of the LINUX command - line and process management.
  • Proven troubleshooting skills in middleware applications and framework for multiple platforms/OS (Tomcat,Apache)
  • Troubleshooting access log and error log for HTTP hits and accessing errors
  • Skilled Application Support of Linux applications with Oracle databases.
  • Shell Scripting abilities in ksh, bash.

Confidential

Linux Intergration Engineer

Responsibilities:

  • A skilled Linux Intergration Engineer for the Wholesale Treasury and Financial Production Services at SunTrust
  • Performed Linux production Support and Administration.
  • Proven work experiences in AIX and Linux Administration and Configuration.
  • Proven work skills and understanding of Oracle and sql command line.
  • Excellent understanding of the LINUX command -line and process management.
  • Proven troubleshooting skills in middleware applications and framework for multiple platforms/OS (Tomcat,Apache)
  • Troubleshooting access log and error log for HTTP hits and accessing errors
  • Skilled Application Support of Linux applications with Oracle databases.
  • Shell Scripting abilities in ksh, bash.

Confidential

NOC VOD Engineer

Responsibilities:

  • Provides detailed root cause analysis as needed for VOD outage issues.
  • Perform accurate and precise real-time investigation and triage of third party applications.
  • Maintain policies, procedures for network/Linux administration
  • Responsible for documenting issues / resolutions via ticket system for present / future reference
  • Tier 2 support line of escalation to all customers and vendors
  • Actively participate in a program of continuous improvement of all products and services
  • Ensures that decisions and actions are made with the NOC Mission as driver.
  • Foresees problems or challenges and amends procedures accordingly.
  • Places an emphasis on quality while driving toward expected results.

Confidential

Application Support Engineer

Responsibilities:

  • Took ownership of customer issues from start to resolution.
  • Performed Server Support and Monitoring for multiple Web servers.
  • Responsible for identifying and troubleshooting issues via LINUX command-line within SLA.
  • Responsible for responding to customer issues via Clarify and Remedy.
  • Migrated code; abend fixes and upgrades via LINUX command-line
  • Supporting Third Party applications via Linux, SQL/Oracle command
  • Supported Customers CloudStack IAAS; PAAS; SAAS.
  • Created and managed Customers and Process Id’s and access.

Confidential, Atlanta, Ga

Unix NOC/VOD Support Engineer

Responsibilities:

  • Supports Unix environment and application for multiple major Video On Demand and Streaming Companies.
  • Supports customer via email, phone and corporate wide ticketing system (REMEDY)
  • Linux Admin for multiple VOD servers with Linux OS and Oracle 10g database.
  • Managed Authentication for users, servers and processes.
  • Responsible for monitoring of LINUX filesystem and Third Party Enterprise Application.
  • Monitor production services for Hosted Video On Demand application.
  • Respond and resolve Linux/Unix server, and data issues..
  • Use of Linux/Networking and SQL/Oracle commands to troubleshoot and resolve application issues.

Confidential, Ga

UNIX System Administrator

Responsibilities:

  • Supported site administrators with daily Unix environment, user and process account(id) issues.
  • Responsible for scripting access for contractors, employees and processes via command line; for Linux, SUN and AIX
  • Worked closely with Solution Center Analysts and Project Managers with server access, FTP, SMTP and TCP/IP issues.
  • Monitored and analyzed application Network for performance, availability and connectivity; using third party network monitoring tool.
  • Wrote Linux Bash and Korn Shell Scripts to provide user and process access for over 300 Linux servers.
  • Worked with Fallout Management Ticketing Systems to track and support internal and external customers troubleshoot and resolve access and security related issues.

Confidential, Ga

Unix Production Support Specialist

Responsibilities:

  • Supported internal Linux Customers production and processes via WISDOM Ticketing application.
  • Resolved 3G modem configuration setup isuess, via Telegence and Care Billing ticketing applications.
  • Monitored Network for connectivity and performance using IBM Tivoli.
  • Supported and resolved TCP/IP, FTP and SMTP connections and issues.
  • Participated in daily meeting/bridges,with multiple teams for knowledge sharing, change management and issue resolution discussions.
  • Utilized Linux and SQL commands to diagnose system issues.
  • Performed research in and corrected customer data information in Telegence and Care Billing Systems.

Confidential, GA

Unix System/Application Engineer

Responsibilities:

  • Provided production support for a Linux and SUN servers processing a enterprise billing application in an Oracle 10g environment.
  • Ensured the stability of the Application’s Filesystem for Production, QA and Development environments.
  • Provided technical support to Developers and DBA’s .
  • Spearheaded the deployment of patches, upgrades and new GUI versions.

Confidential

UNIX Application Tester/Operation Admin - Cont

Responsibilities:

  • Created and Maintained Unix scripts to process and monitor day to day production environment.
  • Responsible for tracking, loading and testing all patches and upgrades.
  • Used SQL to query production databases for reports and troubleshooting application performance.
  • Supported over 100 users with issues, upgrades and installation.

Confidential

UNIX Application Tester/Operation Admin - Cont

Responsibilities:

  • Created and Maintained Unix scripts.
  • Performed tracking, loading and testing of all patches and upgrades.
  • Used SQL to query production databases for reports and troubleshooting application performance.
  • Supported over 100 users with issues, upgrades and installation

CompuCredit

Production Support/Team Lead - Permanent

Responsibilities:

  • Responsible for providing production support for all IT systems, Financial and Web based applications..
  • Spearheaded resolutions thru ongoing (tier 2-3) support, for internal and external users of production applications.
  • Ensured the stability of the production environment is maintained. By utilizing Unix and Sql commands and scripts.
  • Ensured service levels agreements are met with weekly and monthly summaries
  • Monitored and supported batch processing and data extraction applications like Tidal and Informatica.
  • Responsible for scheduling and administering batches in Tidal
  • Tested and brought in new jobs and placed them in production batch processing.

Confidential, GA

UNIX Application Support - Contract

Responsibilities:

  • Provided UNIX technical support for multiple reporting servers.
  • Spearheaded corporate wide support and monitoring of Verizon Wireless performance reporting applications.
  • Provided administrative support for Prospect application on 120 servers nationally.
  • Provided quality assurance testing for all data transmission, processes and application issues.
  • Participated in large application development projects to ensure that proper processing requirements were considered and developed.

Technical Environment: SQL, Solaris, UNIX Scripting, Oracle, Telecom applications, Rem (ticketing system

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