Process and Documentation Engineer Resume

SUMMARY:

Strong leadership, project management, communication, customer service and networking skills
Demonstrated ability in technical writing and industrial drawing
Proficient with MS Office Suite, AutoCad 2D and Inventor, SolidWorks and PLC's

EXPERIENCE:

Process and Documentation Engineer

Confidential

Responsibilities:

Reduced average number of torque tightening defects on Confidential rail cars from 26 to 3 per vehicle.
Published training programs for new - hires in production, industrial and quality departments. Training included special process and lean manufacturing classes.
Designed gauge sets to check the proper setting of huck style rivets after installation.
Previously only visual inspections could be performed. Process Confidential 's and edit drawings to conform to manufacturing changes.
Audit suppliers and work stations to ensure compliance of manufacturing process controls.

Service Technician

Confidential

Responsibilities:

Investigate customer vehicle complaints and diagnose failures.
Determine best course of action and communicate problems to the customer.
Perform required mechanical repairs.
ASE certifications in Engines, Transmissions, Suspensions and Confidential Systems

Squad Leader

Confidential, WA

Responsibilities:

Graduate of USArmy Ranger School, only squad to finish with zero performance related recycles.
Developed SOP's (Standard Operating Procedures) for platoon level deployment of the Confidential combat vehicles.
Accountable for over $4 million worth of equipment; worked with civilian contractors to develop trouble-shooting methods for on-board systems.

Chemical Platoon Leader

Confidential

Responsibilities:

Managed requests for mission support for Confidential civil support teams.
Successfully managed a mass causality training drill to simulate Confidential event in Confidential with 8% fatality rate, 34% improvement over the same exercise 2 years prior.
Responsibilities included coordination of 12 civilian first response assets in conjunction with joint Air Force / Army units