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Ibmi Systems Engineer Resume

Coraoplis, PA


  • A challenging position in a Technical Support roll where extensive experience coupled with enthusiasm and an ability to get the job done will be fully utilized
  • Extensive experience in a technical support roll
  • Excellent interpersonal skills quickly developing rapport with customers and clients
  • Excellent problem solving abilities
  • Demonstrated ability to manage multiple deadlines and tasks


  • AS/400 - iSeries - System I - IBMi
  • OS upgrades - V1R1 thru V7R3
  • Hardware upgrade planning and migrations
  • System consolidations
  • HMC
  • PTFs
  • LPAR
  • CL
  • BRMS
  • Remedy
  • Disaster Recovery planning and execution
  • HelpSystems
  • PowerTech
  • Performance Navigator
  • Hawkeye
  • DBU
  • TAATools
  • Turnover
  • Control M


Confidential, Coraoplis, PA

IBMi Systems Engineer


  • Assisted in migration from 5 systems using MIMIX HA to a 6 system PowerHA environment to improve recoverability in the event of a disaster.
  • Built new LPAR to support a 5th warehouse and assisted developers with installation and testing of Warehouse Management application for GO LIVE in January 2018
  • Used Remedy for Change Management and Incident tracking.
  • Worked with PowerTech products: Authority Broker, Network Security, Compliance Monitor, Interact, and StandGuard Anti-Virus in support of Security Auditing.
  • Worked with Storage team to migrate from LTO4 to LTO6 tape drives in the Pittsburgh and Dallas data centers.

Confidential, Rochester, MN iSeries Administrator / Support

  • Reviewed diagnostic information, interpreting traces and dumps and isolating problem cause, determining fix or escalating to developers.
  • Minimized system downtime by consistently identifying known defects and fixes, promptly resolving problems.
  • Identified suspected defects and engaged development teams for assistance in resolution, improving products.
  • Clarified product documentation on supported products, raising customer satisfaction.
  • Interpreted code and application interfaces in online manuals, enabling productive troubleshooting.
  • Collaborated with other support centers and business units, providing seamless problem resolution.
  • Combined approachable communication with technical skills in providing support services, enhancing client loyalty.

Confidential, Fishers, IN


  • Continued UMG support (see below) as contractor to outsourcer, Bluechip located in Bedford UK, working remotely from Fishers IN.

Confidential, Fishers, IN

Sr. Midrange Engineer

  • OS and Hardware evaluation, recommendation, planning, upgrades, and support
  • Capacity Planning
  • PTF Support
  • 3rd party software evaluation, recommendation, and support
  • Technical support to developers and end users
  • SOX reporting

Confidential, Carmel, IN


  • Model 50S - Development/Test for JDE
  • Model 530 - Production for JDE
  • Model 53S - New application development
  • Supported JDE WorldSoft, OS, PTFs, and day to day problem resolution.

Confidential, Rochester, MN


  • Worked off Shift on IBM Support Line (2pm-midnight)
  • Specialized in Client Access and IPCS running Lotus Notes and Netware (CS2)
  • Certified in Work Management, Client Access, and Gold Team


Technical Support Manager

  • Multiple AS/400 systems
  • Communications, voice and data
  • Network support

Confidential, Indianapolis, IN


  • DB/1100 DBA for major redesign of unemployment tax and benefits system for the state of Indiana on Univac 1100 mainframe
  • Technical lead on evaluation leading to migration from NCR system to AS/400 for The Confidential

Confidential, St. Louis, MO

Univac DBA/Programmer Analyst

  • Support for Manufacturing and Financial Systems on Univac 1100

Confidential, St. Louis, MO


  • Provided Support for Financial Systems Including AP, AR, and Payroll on Univac 1100

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