SUMMARY:

• 25+ years’ success leading Engineering & Process Improvements in business and the military
• Repeated success guiding cross - functional engineering teams in the analysis, design and launch of leading-edge engineering solutions and business improvements.
• Talent for launching training and mentoring programs that generate operational excellence.
• Skilled in root cause analysis, requirements planning, and change management to reach business objectives.
• Leader, negotiator, and consensus builder; able to inspire teams, manage colleagues and achieve mission objectives.
• Root Cause Analysis & Engineering Consulting
• Troubleshooting & Problem-Solving
• Cross Disciplinary Collaboration
• Written & Verbal Communication
• Operations & Financial Management
• Database and Information Management
• Full Lifecycle Project Management
• Employee Assessment & Mentoring
• Capacity Planning & Quality Management
• Team Leadership & Training

TECHNICAL PROFICIENCIES:

Confidential & IP Switching/VMS/Message Trunks, Switches, VMS Platform, SS7 Signaling, Signaling Transfer Points, Network Switches, SwitchesAwards: Confidential Excellence Award for Aztek IP Edge Device FOA, 2012; Confidential Excellence Award for Virginia Asset Tax Reduction, 2007; Carrier Services We’re Better Together Award, 1990; Confidential Chairman’s Award for Co-carrier Implementation, 1995, Large Business Service High Performance Award, 1994;Legion of Merit, Meritorious Service Medal w/ 3 OLC; Joint Service Commendation Medal; Army Commendation Medal w/ 4 OLC; Army Achievement Medal w/ 1 OLC; Joint Meritorious Unit Award; Army Reserve Components Achievement Medal w/ 1OLC, National Defense Service Medal (3rd Award); Armed Forces Expeditionary Medal, Global War On Terrorism Expeditionary Medal; Armed Forces Service Medal; Global War On Terrorism Service Medal, Armed Forces Reserve Medal and Mobilization (2 nd Award); Armed Forces Reserve Medal; Army Service Ribbon; Army Reserve Components Overseas Training Ribbon; North Atlantic Treaty Organization Medal; Expert Infantryman Badge / Parachutist Badge /Air Assault Badge /Ranger Tab, Expert Marksman - Rifle & Pistol

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield Beach, FL

Senior Detail Engineer

Responsibilities:

• Visionary leadership with successes that include generating continuity during transitions between vendors.
• Assess and analyze vendor quotes, compile and enter budgets into Confidential Capacity Creation Program, generate Confidential Capacity Creation Requests from preliminary engineering, and design, and cull dated material from Corporate Books and Power savings. Scrupulously document and achieve critical milestones.
• Successfully rolled out 300+ Capacity Creation Requests since 2015
• Excel in Full lifecycle Project Management.

Confidential, Irving, TX

Contract Engineer

Responsibilities:

• Applied unique expertise in Confidential Network Engineering to drive success of Confidential Alarm Network Engineering X.25 & Confidential Remediation Project.
• Created, documented, and trained peers in Confidential procedures; reached out to vendors to access and verify vendor quotes; and compiled budget data into the Confidential Capacity Creation Program.
• Analyzed preliminary engineering designs prior to rolling out Confidential capacity creation request, retired outdated material from Corporate Books, and documented Power savings.
• Produced 300+ Capacity Creation Requests during two-year assignment.
• Vigilantly monitored each job to meet critical milestones and ensure accurate documentation.

Confidential, West Conshohocken, PA

FIOS Data Implementation Specialist

Responsibilities:

• Planned and managed port capacity for key elements in the Confidential FIOS data network.
• Issued Confidential to increase capacity on Juniper E320 and MX960 as well as Cisco 6905 routers. Created and managed circuit requests for bandwidth relief using 1 GigE and 10 GigE links. Tracked router records and card assignments to maintain current status.
• Deftly managed all project components during the full lifecycle of a Pennsylvania/Delaware router install.
• Applied traffic report data to add capacity to the routers in several nodes across PA/DE for new router installations as adding capacity to existing routers.
• Rolled out 100+ capacity creation requests in four months.

Confidential, Silver Spring, MD

Manager, Network Engineering

Responsibilities:

• Stewarded a $5 Million budget, for switch augmentation and replacement, within 5% of objective while leading the Message Trunk Networking Team in monitoring and augmenting message trunk capacity for the Potomac.
• Directed planning engineering across the region's 4M access lines and 3M trunks, while maintaining Voice Mail Capacity 2M+ mailboxes. Processed 1M+ calls per day.
• Managed an SS7 Signal network of 60 pairs of Signal Transfer Points in 17 states.
• Replaced the last Confidential in Maryland with a Confidential Switch, skipping an entire generation of switches by going straight to IP. This is the Aztek IP Edge Device FOA 2012.
• Engineered 900+ Network Switches 4 M+ access lines and 3M PRI and message trunk circuits.
• Molded an outstanding eight-member team of professional engineers.

Confidential, Baltimore, MD

Manager, Network Engineering

Responsibilities:

• Directed a $12M Annual budget within 5% of targets while leading Network Engineering projects and teams.
• Ensured Message Trunk Network efficiency for a web of 3 million trunks while engineering over 1200 switches, including 314 host and 901 remote switches, across 4M access lines. Built process flows, compiled root cause analyzes, identified solutions, and rolled out process improvements.
• Confirmed a $52M Adjustment to the capital inventory while compiling the COEP 100% Inventory Analysis.
• Retired $60M+ in capital assets between 2004 and 2008 while launching Total Quality Management analysis for 11 key process issues.
• Excelled as a leader while coaching a 14-member engineering team.
• Successfully managed voice mail capacity for 12 VMS Platforms with over 2M Voice Mailboxes.

Confidential

Deputy, Assistant Chief of Staff

Responsibilities:

• Responsible for Unit Training, Command Inspection Program and Unit Status Report for the Command.
• Selected by the Commanding General to establish the Command Emergency Operation Center after 9/11.
• Served as the principal fulltime Civil Affairs Planner to 3 major Army Staffs.
• Deployed twice to Southwest Asia to provide Civil Affairs Planning and Exercise support.

Confidential, Baltimore, MD

Manager, Switch Planning & Capacity Management

Responsibilities:

• Provided stewardship and direct the allocation of a $170M capital program for 321 network switches with in excess of 5.5M Access lines in a three-state area.
• Managed 12 subordinates in the planning and capacity management for Virginia, DC and the Washington Metropolitan Area of Maryland.
• Coordinated with Network Facility Planning, Confidential to ensure timely delivery of service.

Confidential, Baltimore, MD

Manager, Switch Capital Management

Responsibilities:

• Provided stewardship and directed the allocation of a $700M capital program for switches in a seven-state area.
• Coordinated vendor escalation to ensure timely completion of switch jobs where service delivery was in jeopardy.

Confidential

Infrastructure Liaison Officer

Responsibilities:

• Provided military liaison for Confidential and distribution.
• Established relationships with key directors of three entity electrical and telecom companies.
• Coordinated security escort and bridge and tunnel clearance for strategic electrical reconstruction cargo.
• Coordinated and de-conflicted Confidential bridging projects with national level hydroelectric dam projects.
• Ensured implementation of the Open Broadcast Network and coordinated frequency access for the Free Election Radio Network which provided unbiased election coverage for the people of Bosnia.

Confidential, Baltimore, MD

Manager, Internet Access Platform Development

Responsibilities:

• Headed a newly developed team to address the demands and requirements of growing market segment.
• Developed service models for different methods of internet access.
• Coordinated with multiple customer/providers to clearly establish requirements.
• Received the 1996 Confidential Chairman’s Award.

Confidential, Baltimore, MD

Project Manager

Responsibilities:

• Project Manager for a multi-jurisdictional Project Team from all lines of business.
• Developed processes to implement service for Competing Local Exchange Carriers in Maryland.
• Developed cost models and pricing to develop tariffs to be filed with the Public Service Commission (PSC)
• Prepared technical responses to Interrogatories from opposing counsel.
• Testified before the Maryland PSC in Competing Local Exchange Carrier proceedings.

Confidential, Baltimore, MD

Manager, Customer Network Engineering

Responsibilities:

• Ensured the development of competitive responses to Large Business service requirements.
• Developed over 50 winning responses in excess of $2M revenue each, totaling over $200M.

Confidential, Baltimore, MD

Manager

Responsibilities:

• Provided stewardship and directed the allocation of a multi-discipline capital program in excess of $400M a year.
• Negotiated with technical experts in Central Office Equipment, Outside Plant, Land & Buildings and Real Estate to validate, justify and prioritize capital requirements for the Confidential .

Confidential, Edison, NJ

Technology Intern

Responsibilities:

• Selected from all the Managers in Confidential to represent the Company in this Partnership with Confidential .
• Provided network consultation on the applicability of passive coupling and wave division multiplexing to local telephone networks.
• Assisted in the development of a multi-media access node for use on fiber optic LANs.
• Reviewed Confidential filings for impact on Bell Operating Companies and developed impact analysis for client companies.

Confidential, Baltimore, MD

Manager

Responsibilities:

• Provided planning and engineering support for the Microwave Radio, Paging, and Mobile Radio systems of Confidential Company of Maryland.
• Ensured the electrical protection of all telephone plant and inductive coordination with power utilities for Confidential & P Telephone Company of Maryland.
• Provided for technical support of interoffice transmission systems and planning of digital transmission system timing sources.

Confidential, Baltimore, MD

Supervisor

Responsibilities:

• Supervised a team in the installation and remote testing of voice grade special services.
• Coordinated and directed the remote testing and cut-over of large customer PBX and Centrex Projects which involved Special Services.
• Supervised the design of Foreign Exchange Service circuits for the Maryland Company.
• Supervised the design of Voice Grade Data, Private Line Data and Digital Data Circuits.

Confidential, Ft. Jackson, SC

Battalion Operations Officer

Responsibilities:

• Ensure implementation of Confidential with Confidential and Confidential accession activities concerning the flow of accessions
• Supervise and manage the Processing Division and the Control Division to ensure all soldiers are accounted for and process through all stations.
• Supervise the Medical Cadre and the Civilian Employees involved in processing.