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System Engineer Resume

Atlanta, GA

PROFESSIONAL SUMMARY:

  • Highly motivated professional with 13 years of IT experience.
  • Experience in implementing large scale OS deployments and migrations using endpoint management tools like SCCM, Altiris, Symantec Ghost, and LANDesk(Ivanti)
  • Experience in virtualization technologies like Citrix XenApp, XenServer, Confidential 2012 R2 Hyper - V and VMware 5.x.
  • Experience in OS image build, customization and deployment using SCCM, MDT, Symantec Ghost, Dell Image Assist, WinPE, and PXE technologies
  • Over 6 of years of experience in scripting/automation using Batch, PowerShell, VB, PERL, and AutoIT Scripting.
  • Working experience in Waterfall & Agile (SCRUM) Software Development Methodologies.
  • Experience in issue tracking, incident tracking, and project management tools like Team Foundation Server (TFS), JIRA and ServiceNow

TECHNICAL SKILLS:

Operating Systems: Confidential 2012/2012 R2, Confidential 2008/2008 R2, Confidential 2003/2003 R2, Confidential 2000, Windows 8.1/8/7/10, Windows XP and Windows CE. Working knowledge on Unix and Linux CentOS platforms.

Languages/Scripts: Batch, PowerShell, PERL, VBScript, Java Script, XML, HTML, C, C++, PHP, CSS

Applications/Tools: MS Exchange, MS Office 2000-2016, Lync, Java, Adobe, ExtraHop, ServiceNow, JIRA, Nexthink, SDM Software

Endpoint Management/Imaging Tools: SCCM 2007, SCCM 2012, Altiris and LANDesk(Ivanti), Symantec Ghost Cast, Dell Image Assist, sysprep, USMT, ImageX, MDT, PXE

Virtualization Technologies: VMware vSphere, Hyper-V, Citrix ZenApp, VMware Workstation, Microsoft Virtual PC, Oracle VM VirtualBox

Hardware: Dell and HP workstations and Rack and Blade Servers

Administration: Active Directory, SCCM, IIS, Scripting, TCP/IP, DNS, DHCP, SQL 2005 & 2008r2, FTP, Print services, RDP, Network Installation, LAN Administration, Connectivity Troubleshooting, Symantec Endpoint Protection, Exchange 2003, WSUS

Anti-Virus software: McAfee, Symantec Endpoint Protection, Kaspersky, Ivanti Antivirus

Databases: SQL, MySQL

Encryption Tools: BitLocker, Dell Data Protection

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

System Engineer

Responsibilities:

  • Customize and create hardware agnostic Windows 10 image using LANDesk, sysprep, PXE, WinPE
  • Back up user profiles data before migration and restore the user profiles using USMT
  • Perform LANDesk agent upgrade from 9.1 to 9.6 on client machines
  • Perform windows patching, AV remediation, software push
  • Create alerts on Nexthink to avoid BAU issues especially BSOD issues
  • Work on Active Directory GPO consolidation project
  • Export GPO settings using GPO Exporter tool of the SDM software
  • Import the GPO settings to MySQL server running on CentOS machine
  • Setup PHP server on CentOS for analyzing GPO settings
  • Create a mapping table between the old and the new OU structure

Confidential, Atlanta, GA

Windows System Engineer

Responsibilities:

  • Implement in-place upgrade to Windows 10 using Altiris
  • Customize start menu, taskbar and desktop using PowerShell scripts
  • Create hardware independent Windows 10 image using Symantec Ghost, Dell Image Assist, sysprep, PXE, WinPE and automate image capture process using PowerShell
  • Back up user profiles data before migration and restore the user profiles using USMT
  • Perform L3 support for BAU issues of store operation
  • Automate Xerox printer firmware upgrade using PowerShell
  • Create scheduled job for network monitoring & URL accessibility scripts using PowerShell
  • Develop a tool to pull raw data from Split-tunnel monitoring scripts
  • Configure ExtraHop servers running on Confidential 2012 R2 & Confidential 2016 hosted on a Hyper-V.

Confidential, Atlanta, GA

Fujitsu Consultant

Responsibilities:

  • Configure and manage Microsoft SCCM 2007 and SCCM 2012 environment supporting 30K clients.
  • Automate packaging process using PERL and PowerShell
  • Set up MS SQL reporting services for generating endpoint related reports
  • Analyze and identify the design changes in the release that impacts packaging.
  • Build and export packages to SCCM.
  • Create collections for new releases on SCCM
  • Assign packages to collections on SCCM
  • Assign dispenser serial numbers to collections on SCCM
  • Extend Confidential scripts to support migration to AirWatch
  • Create ProductSets, Products and File & Actions on AirWatch and upload packages to AirWatch

Confidential, Atlanta, GA

Banking Center Engineer

Responsibilities:

  • Install VMware ESXi, Windows 2008 server
  • Administer and configure VMware vSphere 4.1
  • Migrate Confidential 2008 from Physical to Virtual machine

Confidential, Atlanta, GA

Banking Center Engineer

Responsibilities:

  • Design and implement Confidential Installation of Windows 7 using Symantec Ghost
  • Assist in developing a PERL wrapper around Symantec Ghost to implement Confidential Deployment of Windows 7
  • Back up user profiles data before migration and restore the user profiles using USMT
  • Implement BitLocker encryption
  • Assist in GUI design and development of the tool that avoided many next day support issues
  • Perform the role of a tester for the tool changes by always ensuring that defect-free code is delivered to the production
  • Perform as a single point of contact for reviewing & remediating sites’ pre-check health issues
  • Provide On-Call support during the nightly upgrade activity performed by offshore team
  • Perform L3 Support for the rollout and next day issues
  • Setup a dashboard for tracking the night of installs and progress of rollouts using IIS, Perl, and ASP

Confidential, Atlanta, GA

Banking Center Engineer

Responsibilities:

  • Solution design and implement Confidential Deployment of Confidential 2008
  • Design and develop a solution to reconfigure arrays remotely, without needing to remove the recovery drive before
  • Remediate WinPE server support CD to make it compatible with Server 2008
  • Automate and standardize the manual process of image build and deployment
  • Remediate printer configuration scripts to support Confidential 2008
  • Remediate server setup scripts to support Confidential 2008
  • Build a solution for UAC related issue so that the users get elevated privileges upon logon
  • Resolved a Session 0 Isolation issue pertaining to interactive services
  • Perform L3 support for the roll out process

Confidential, Atlanta, GA

Banking Center Engineer

Responsibilities:

  • Build OS images for Server 2003 and Windows XP on a regular basis
  • Ship the Golden Images to staging site
  • Create patch packages for the OS image files
  • Back up Golden Servers on drives and ship them to Iron Mountain
  • Perform L3 support for BAU issues escalated to Banking Center Engineering team
  • Create and test packages created in SDI format
  • Certify new hardware like Servers, Workstations, Printers, UPS, QST, MICR readers, Validators
  • Travel to pilot sites after certifying new hardware

Confidential

Windows Infrastructure Engineer

Responsibilities:

  • Installation of Data Center, Installing and configuring Domain controllers, running DCPromo, configuring domains by adding all necessary accounts and configuring GPOs, installing DNS, DHCP servers, SQL servers and server clusters
  • Design Solution for HP Thin Client End User Architecture with Citrix XenApp architecture
  • Design and implementation of Citrix XenApp architecture
  • Capture and deploy Windows Vista SP2 using ImageX and MDT
  • Capture and deploy Windows 7 using ImageX and MDT
  • Patching windows servers and workstations using WSUS
  • Implementation of thin client on end user devices with Citrix XenApp architecture

Confidential

Software Engineer

Responsibilities:

  • Enable lotus applications for the Web access
  • Remediate lotus applications and java scripts and VB scripts

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