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System Engineer Resume

Pennington, NJ

PROFESSIONAL SUMMARY:

  • 9 years of experience with Installation, Configuring, Deploying, Trouble shooting, administration and maintenance of Windows Server 2012/2008, Confidential 5/6/7/7.5/8.0 and SQL Server 2008/2012
  • Migrated servers running on Windows Server 2003/2008 to Windows Server 2012/2012R2.
  • Deployed and configured Multiple Websites and various .net applications (.net framework version 3.0, 3.5 and 4.0) and web services, WCF services in Confidential 7.0/8.0/8.5.
  • Used Confidential Remedy to create/resolve change requests
  • Worked on decommissioning servers /procuring new server in a datacenter and installing OS, configuring and deploying applications
  • Provided support for Confidential related issues to different applications and acted as a point of contact for any deployment related issue in Productions deployments
  • Worked on migration of on premise servers to Confidential Azure. Experience creating SQL databases in Windows Azure. Worked extensively on virtualization platform using tools like Hyper V, VMware
  • Managed up to 800 servers in different environments, fixed server issues, and upgraded server OS, applied patches using SSCM
  • Worked on both software and hardware load balancer and configuration according to environment requirements
  • Experience with Confidential System Center Orchestrator for creating automation run books.
  • Experienced with using network tools like tracert, port query, and telnet to identify and troubleshoot network issues in a distributed application environment.
  • Worked extensively on virtualization platform using tools like Hyper V, VMware
  • Experience in working with SQL Server 2008/2012 like writing queries , stored procedures, working with disaster recovery scenarios of SQL using clustering, mirroring, log shipping etc.
  • Provided 24x7 on - call support
  • Ability to work in a fast-paced environment, Good team player

PROFESSIONAL EXPERIENCE:

Confidential, Pennington, NJ

System Engineer

Responsibilities:

  • Created infrastructure in Azure using PowerShell Azure Module for creating VM’s, Storage accounts, App Services and other components
  • As a IL and Senior Confidential admin am responsible for Project end to end delivery which includes from Initial scope discussion, analysis, requirement gathering, build, implementation, UAT and Support.
  • Web URL’s creation, Site creation and Application deployment on Confidential 6.0, Confidential 7.5 and Confidential 8.5 web servers.
  • Expertise in Administration, Architect, Requirement Analysis, Design, Implementation and Maintenance in web based environments
  • Troubleshooting Application deployment issues based on the error messages.
  • Internal and External Certificates procurement and configuration on the servers.
  • Troubleshooting Certificate issues with the help of SSL diagnostic tool.
  • Work with various teams on Performance related issues with the applications.
  • Migration of Web applications from Confidential 6.0 to 7.5, Confidential 7.5 to Confidential 8.5
  • Creating Confidential sites and virtual directories on Confidential 6.0, Confidential 7.5 and 8.5 web servers.
  • Worked with vendors on Application deployments in many projects.
  • Coordinate with SQL DBA and developer for smooth deployments.
  • Worked on Multi-tier environments( Web- tier 1, App- tier 2 and DB- Tier 3)
  • Worked on the SCOM for OS level monitoring and IPMON for Application specific.
  • Worked on Fiddler to trace the web requests, also on Weblog Expert Analyzer and Log expert analyzer to fetch the web applications usage and other reports.
  • Experience of Process oriented work environment, Change Management, Service Management.
  • Capable and working experience in n-tier global enterprise Data center implementations for
  • “ Confidential ” multi Server infrastructure topology.
  • Capable of High level Designing of Confidential infrastructure and Application Architecture.

Confidential, Redmond, WA

Service Engineer

Responsibilities:

  • Supporting .net based application deployments and providing Tier 3 support in case of any critical issues, and worked with Developers, test teams and management for resolving issues
  • Reproduced issues in Test Env and later in UAT and then moved the bits to production, after all tests and approvals
  • Procured Windows Servers for new environments, and configured according to application requirements.
  • Migrated Confidential Application from on premise Windows 2008 to Azure 2012 server and SQL 2012 to SQL 2016 with HADR.
  • Provided support for daily revenue impacting ETL.
  • Automated various manual procesess and enabled automated Reports and alerts.
  • Creating Database objects - Tables, Views, and Functions and developing procedures for implementing application functionality at the database side for performance improvement.
  • Design and implementation of Security Model, Policies and Procedures.
  • Performing query plans and making sure each and every query is using appropriate Indexes
  • Creating and Modifying T-SQL Stored Procedures/Triggers for validating the integrity
  • Maintenance, Development and support of SSIS Packages, SQL Jobs for smooth functioning of Confidential Application and sending daily status reports on Day to Day basis to business teams of upstream and downstream applications of Confidential .
  • Analyzed the bugs and issues created in Team Foundation Server and fixed the issues
  • Bits are deployed for the corresponding Bug and issues logged for future releases.
  • Experience in providing Logging, Error handling by using Event Handler, and Custom Logging for SSIS Packages.
  • Excellent report creation skills using Confidential Reporting Services (SSRS) with proficiency in using Report Designer as well as Report Builder.
  • Developed custom reports and deployed them on server using SQL Server Reporting Services (SSRS).
  • Generated periodic reports based on the statistical analysis of the data using SQL Server Reporting Services (SSRS).
  • Reports are developed in Power Pivot in Excel and SSRS.
  • Adhoc reporting for business needs and monitor ETL for any issues and sending timely communication on planned or unplanned outages.
  • Server upgrades, scheduled downtime mails to business and sending business alerts in case of ETL or outage issues.

Confidential, Portland OR

Windows Engineer

Responsibilities:

  • Responsible for installation and configuration of Windows Server 2012/2008R2 and SQL server 2012/2008
  • Installed and configured Multiple Websites and various web applications (.net framework version 3.0, 3.5 and 4.0) and web services, WCF services in Confidential 6.0/7.0/8.0
  • Used deployment tools and PowerShell scripts to deploy multiple websites and performed troubleshooting to deliver working environment
  • Setup SQL AO manually to prepare environments, restored databases and performed post-restore activities
  • Migrating databases from SQL Server 2008 to SQL server 2012.
  • Installed SQL Server 2012 in Windows Clustered environment (Active- Passive).
  • Performed backup using backup compression and Data compression in SQL Server 2008 on clustered environment and SQL Server 2008 security Audit.
  • Worked on Performance tuning and tweaked SQL queries by adding indexes for better performance.
  • Configured data partitioning/table partitioning on large sized tables to improve performance.
  • Managed Security using SQL Logins, Roles and Security Modes for various users.
  • Created and maintained SQL agent for scheduling jobs.
  • Created Alerts and Operators in SQL Servers to alert when any Failure occurred in the Database server.
  • Involved in Analysis and Design Documentation, User requirements and maintained good documentation.
  • Worked on reducing the over disk space used by reducing the size of the transaction logs

Confidential, Seattle, WA

Windows/ Confidential Admin

Responsibilities:

  • Installation, configuration and migration of Confidential 6.0, 7.0 and 7.5 versions
  • Remote administration of Confidential on Windows 2003/2008 servers.
  • Provided support for Confidential related issues to different applications and acted as a point of contact for any deployment related issue in Productions deployments
  • Resolved tickets from Development team related to changes in web config and app config Troubleshooting all types of server and web site related issues in the Confidential platform.
  • Backup and Restore of Confidential configurations and editing the Confidential Configuration files.
  • SSL certificate installation, managing service accounts and configuration and management for the hosted websites in Confidential
  • Managed load balancing using Local Traffic Manager (LTM) and enabled and disabled server nodes as per troubleshooting or testing requirements
  • Performance tuning, troubleshooting of complex issues in Production environment.
  • Coordination and implementation of production releases.
  • Acted as point of contact to Infra teams like OS, Network, Onsite/Offshore support teams etc. for incident resolution

Confidential

Server Admin

Responsibilities:

  • Server & Application fine-tuning & trouble shooting, Monitoring MS SQL Server performance and windows server issues
  • Daily lab tasks like server imaging, OS installations, Configuring Disk arrays, Confidential configurations and handling lab stuff like Confidential, network cables, KVM, security patching
  • Building virtual machines using Hyper-V, configuring and trouble shooting them
  • Installed and configured SQL server 2008 with data base replication and Mirroring
  • Worked with installation and configuration of system center tools like SCVMM (system center virtual machine manager) and monitoring tools like MOM, SCOM (system center operations manager)
  • Troubleshooting application, database and network related issues

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