Support Systems Analyst Resume
TECHNICAL SKILLS:
- Robot Operating System (ROS)
- Linux Administration
- Linux Operating System: Fedora/CentOS, Arch, Opensuse, Ubuntu
- Linux Home User
- Bash and Python
- SQL Database Administration
- Automated Task Scripting
- Front End Development: HTML, CSS, Javascript and PHP/Wordpress
- AutoCAD/Parametric Modeling (FreeCAD)
- Help Desk Experience
- Documentation Generation
- Database Structure and Implementation
WORK EXPERIENCE:
Support Systems Analyst
Confidential
Work with Linux (Ubuntu) based robots, Configure Robot Operating System (ROS) for multiple robot platforms, Program robot task using python and ROS tools, Design CAD models using AutoCAD 2018 and FreeCAD, Configure Bash scripts for automated task, Edit XML files related to robot configuration
Help Desk Support/Server Administration
Confidential
Managed updates for computer systems (Software and Drivers), Managed Windows servers, Linux Administration of Embedded Systems based on Ubuntu (updates for the OS, Software, and Bash Scripts to automate task) Provided Support, Setup New Computers, Network Management (IP Address Schemes, DNS, DCHP), Wrote Scripts to Automate Task (Powershell and Bash (SSH)), Ticket System Management, Managed the Companies IT Resources (Hardware), Collection and Usage of Log files to Resolve Issues, Use of VirtualBox and VMWare(Testing and Production)
Main Frame Operator
Confidential
Managed Mainframe Jobs on Zeke Scheduler, Incident Management, Ticket Management of Task and programming errors, Loaded Main Frame Jobs on Zeke Scheduler, Edited JCL Code, z/OS, Network Monitoring, Server Monitoring, Report Management, Coordinated with Developers to Solve Programming Errors
Junior System Administration
Confidential
Computer Repairs (Hardware and Software), Setup New Servers/Computers, Installed Bank Software, Trained New Employees, Active Directory, Wiped Hard Drives, Managed Windows/Linux (Ubuntu and CentOS Servers), Bash (SSH) Scripting, Serviced Bank Software, Outlook Support, Phone and Email Support, Minor Atm Repair, Networking administration, Managed Help Desk Ticket, Contacted Remote Support to Aid in Resolutions of Issues, Use of VirtualBox and VMWare (Testing and Production)