SUMMARY:

• Sound understanding of IT Infrastructure Administration with project management skills.
• SAN administration - EMC VNX, RecoverPoint, Avamar, DataDomain, and Dell Equallogics
• Experience as a System Administrator in the area of HP-UX, Sun Solaris, SUSE and Red Hat Linux, and IBM AIX operating system environment.
• Experience in the installing, configuration, support, and maintenance of HP-UX, Sun Solaris, SUSE Linux, and IBM AIX Operating System under heterogeneous environment.
• Installing, configuring VMware ESXi 6. Experience with working in Production, Development and testing environment. Performed server remediation in a critical 24/7 production environments.
• Good knowledge on shell scripting languages like POSIX, Korn, and Bourne shell. Excellent in troubleshooting and resolving file system errors. Resolved many Application Startup problems, PATH problems, and Name conflicts, TCP/IP, LAN /WAN, Sys logging and Networking Problems.
• Worked with backup team to configure the Master and Client backup servers using HP-UX Ignite, Symantec Net Backup, EMC Avamar and Recovery from tapes using fbackup, frecover and ufsdump, ufsrestore, tar and cpio file system administration.
• Performed all configuration changes to software and Patching, firmware upgrades to hardware with in the maintenance window with proper change management approvals.
• Excellent communication & interpersonal skills. Proven strength in troubleshooting, problem solving, coordination, analysis and a proven record of accomplishment of success.

TECHNICAL SKILLS:

Hardware: HP 9000 Servers and WorkStation, HP Integrity, HP Blade System c-Class, HP Pro-Liant

Software: High Availability MC Service Guard, HP Open View Suite, Axway B2Bi

Storage: 3PAR, Veeam, EMC Symmetrix, Clariion, Nike Disk Array

Backup and Restore: Symantec NetBackup, Backup Exec

Operating Systems: HPUX 11.00/11.23/11.31, Linux Red Hat 6.0, SUSE 11, VMware 5.0

Applications: Oracle Virtual Machine Manager (OVMM), Microsoft Office products, Tivoli, LSF/CAE/Abaqus, and Nastrant

PROFESSIONAL EXPERIENCE:

Confidential, Dearborn, MI

Technical Specialist/Developer

Responsibilities:

• Load and Performance Testing
• Analyzing Test Data
• Tuning Axway B2Bi Passport/Sentinel Parameters
• Tuning Linux SLES 11 SP2 Operating System Parameters
• Supporting Development, QA, and Production environments for Axway B2Bi Passport/Sentinel

Responsibilities:

• Teaching evening math courses
• Counseling students
• Improved students’ math skills, utilizing computer software that emphasized problem-solving techniques
• Developed and implemented different testing methods to help students achieve good grade

System Engineer III

Responsibilities:

• Daily administration of Linux servers and applications, which includes but is not limited to, the Red Hat Linux 5-7, Centos, and Solaris environments.
• Supporting cloud based infrastructure including associated open source hypervisors (XEN, KVM) & experience in managing VMware ESX client VMs
• Responsible for optimal system performance for Linux environments.
• Support team in development of next generation patching
• Project implementation experience including design and management of complex solutions utilizing Linux Operating Systems and hardware
• Manage and lead escalated support and problem resolution activities for system hardware, software, and/or operating systems; acting as L3 support for the Linux operating system.
• Manage all Unix/Linux servers including hardware and software upgrades, OS patches, and maintenance
• Maintain, coordinate with Application developers and deploy applications, for JBOSS servers
• Ability to apply problem analysis and resolution techniques to complex system problems
• Ability to create complex, technical documentation for operational use
• General infrastructure knowledge, e.g., SAN, network, database, and server hardware

Unix/Linux Infrastructure Specialist

Responsibilities:

• Daily administration of Unix and Linux servers and applications, print queues, etc., at several sites
• Upgraded Computer Aid Engineering (CAE) cluster operating environment from SUSE SLES10 SP4 to SLES11 SP1.
• Upgraded tools and engineering applications such as LSF9.1, Abaqus6.14.2, Nastrant85
• Installation & configuration of 3rd Party applications in the Unix/Linux environment
• On-site installation of new hardware Operating System Configuration and Troubleshooting
• Upgrading Unix/Linux Operating System on server grade hardware
• Adjusting Unix/Linux system files using the vi editor
• Administration and management of SAN systems (EMC, Dell)
• Created Oracle Virtual Machines (OVM) using OVM Manager (OVMM)
• Using Change Management Request (CMR) tool to apply changes to production environment.
• Some experience with Unix Shell Scripts
• Ensures that all information technology implementations are within approved IT Standards, Policies, and Procedures.
• Maintain departmental documentation library, contributing additions/revisions as necessary
• Adhere to IT standards for the enterprise related to documentation, naming conventions, security, data storage, backup and recovery.

Account Support Manager

Responsibilities:

• Technical liaisons to GM support organization, Chrysler, Lear corporation, and Comerica Bank Network Operation Center (NOC)
• Escalate critical technical issues or roadblocks to the HP Response Center that may affect the HA system.
• Reduced complexity through the use of best practices and technology optimization
• Service Guard Configuration and Management of High Availability (HA) clusters
• Participate in overall change management process to help prevent problems that might adversely affect the HA system
• Addressed problem management through root cause analysis and follow-up
• Upgrading Unix/Linux Operating System on server grade hardware
• Installation & configuration of 3rd Party applications in the Unix/Linux environment
• Adjusting Unix/Linux system files using the vi editor
• HPUX Operating System Configuration and Troubleshooting
• HPUX Monitoring and Pro-active Notifications
• HPUX Patch Analysis and Implementation
• Hardware and Operating System Change Review, Implementation and Upgrades