SUMMARY:

An experienced IT specialist with over 5 years in Linux, VoIP, AWS administration and management. Very creative, multi - tasker and team oriented individual with strong interpersonal skills. Strong documentation skills.

TECHNICAL SKILLS:

Platforms: Oracle Solaris 10/11, RHEL 5/6/7, Ubuntu, VMware ESX/ESXi

Hardware: HP ProLiant DL series, Dell PowerEdge 2950, R series. SUN SPArc T series, M8k.

Software: Microsoft Office, Visio, BMC Remedy, HP Service Manager, Cisco Call Manager, Unity, Jabber, Nagios, Chef, VMware

Languages: Bash, Java, HTML5 & CSS, JavaScript, SQL, VB.Net, Python

Other techs: AWS Cloud, SVM, LVM, VxVM, Veritas/Symantec NetBackup, TCP/IP, LAN/WAN, VPN

PROFESSIONAL EXPERIENCE:

Confidential, Maryland

IT Specialist (Linux and AWS Cloud Engineer)

Responsibilities:

• Installation and configuration of RHEL servers in a virtual environment using VMware ESX/ESXI hypervisor.
• Managing, updating, and patching the Virtual machine which include but are not limited cloning and troubleshooting.
• Server health and process monitoring using Nagios and other system commands
• Creation and removal of physical and logical volumes.
• Installing and updating software packages from in-Network and third-party repositories
• Scheduling of tasks using the “at” and cron utilities
• Backups and restoration using Veritas Netbackup
• Installing and configuring Apache webserver, DHCP, LDAP
• User, password, and permission management using RBAC and ACL
• Application and configuration management using Chef and Puppet management tools
• Cloud computing on the AWS cloud
• Designed the VPC on AWS Cloud for efficient and effective use while minimizing cost
• Created billing alerts and uses Trusted Advisor to access VPC performance
• User management using IAM and adhering to AWS and Security best practices; Monitoring user logs and API calls using CloudTrail
• Creating and adding EC2 instances; triggering AutoSclaling using the CloudWatch metrics
• Adding more storage and volumes to the EC2 instances using EBS and EFS
• Storing date on S3 buckets and using lifecycle management to move old and infrequently Accessed data to the Glacier vault.
• Hosting the static portion of website on S3 and routed through Route 53 DNS with CloudFront distribution providing faster and low latency access to most frequently accessed contents.

Confidential, Maryland

Telecommunications (VoIP) Specialist

Responsibilities:

• Deploy, implement, diagnose, and troubleshoot Cisco devices and peripherals.
• Install and test Cisco VoIP software for end users.
• Configure hard, soft phones, and extension mobilities using Cisco Call manager, and update user profiles
• Provide technical support for employees within FDA offices onsite and remote field locations.
• Process service requests in a timely manner through HP Service Manager System.
• Create detailed network drawings with supporting documentation
• Install VoIP Telephones, Conference Phones, and Video Phones as needed
• Identify and troubleshoot any issues within the VoIP environment
• Track any trends and utilize all resources while working with vendors to timely resolve all issues
• Help answer all trouble calls/emails; open trouble tickets with Verizon
• Interact with internal clients to resolve basic and complex issues in a timely manner
• Maintain inventory database and provide inventory reports to clients as needed
• Assist in training end users on the functionality of Cisco Jabber 9.6 with WebEx scheduler, IP Phone & Voicemail using the Unified Communication Manager User Page and Extension Mobility
• Assist in troubleshooting issues with Cisco Jabber 9.6

Confidential

Linux/Unix Administrator (Volunteer)

Responsibilities:

• Installed, configured, maintained, and monitored Linux (CentOS) and Unix servers, physical and virtual.
• Installed and configured the NAS and also set up SAN for server virtualization.
• User and access control management
• System process and performance monitoring
• Automation of daily command, utilities, routines with bash shell scripts
• Routine updates and patching, backups, and restoration

Confidential, Maryland

UNIX/ Linux Systems Administrator

Responsibilities:

• Installation, configuration and maintenance of Solaris server, and RedHat Linux servers using Kickstart, Network, and DVD on physical servers.
• Server virtualization using VMware vSphere, KVM and OVM installation.
• Managed system processes and scheduled jobs and processes with the Cron utility.
• Checking alert logs, trace files and file System maintenance.
• Supported back-end applications on RHEL servers.
• Installed and maintained Linux and third-party software.
• Created script automation for backup and some other functions.
• Scripted in bash to automate the system, daily admin routines, duties, and processes.
• Performed server updates, patching, upgrade, and package installations using RPM.
• Performed software troubleshooting and communicated progress with stakeholders.
• Hands on experience Internet and networking infrastructure products such as switches, firewalls, and routers.
• Configured network and internet technologies like TCP/IP, HTTP and DNS, Maintaining and troubleshooting network connectivity.
• Managed configuration and deployment of applications with tools like Chef and Puppet.
• Implemented Iptables and ACL on RedHat Linux servers.
• User management, creating and managing user account, groups and access levels.
• Monitoring of Virtual memory, Managing Swap Space, Disk utilization and CPU utilization.
• Created, managed, and troubleshot red hat LVM, VxVM.
• Disk configuration and file systems management with SVM and ZFS.
• Administer Apache web servers and implemented virtual host directives in apache 2.X.
• Systems Security Administration and User administration using Role Based Access Control and Sudo.
• Controlling the System Logging services, and examining system Log Files of all system events.