SUMMARY:

• Seeking a challenging position as a System Support Engineer in a quality and growth oriented environment, where my knowledge and experience can be applied for providing contributions to organizational goals

PROFESSIONAL EXPERIENCE:

Confidential, Sanjose - CA

Systems Administrator

Responsibilities:

• Installation, designing and implementation of NetBackup 7.0, 6.5, 6.0 Master/ Media Linux Server and applying maintenance pack from the scratch.
• Installation and configuration of Linux/Unix operating systems and software applications.
• Experience in Installing Firmware Upgrades, kernel patches, systems configuration, performance tuning on Unix/Linux systems.
• Maintaining of Unix/Windows servers for netbackup.
• Experience in Creation and managing user accounts, security, rights, disk space and process monitoring in Redhat Linux.
• Expertise in configuration and administration of Windows 2008 and 2012 servers (Operating Systems)
• Knowledge on Exchage 2010 server.
• Experience with Data ONTAP 6 & 7.
• Experience on NetApp Snapvault technology.
• Entensive knowledge with SAN and NAS Technologies, Especially EMC and NetApp in relation to a data protection environment.
• Used VMWare for testing various applications on different operating system
• Setting up network environments using TCP/IP, NIS, NFS, DNS, SNMP agents, Active Directory, DHCP and Proxy.
• Production support of Apache including installation, configuration, management and troubleshooting
• Extensive experience in tuning the Netbackup environment and creation of automated Installation scripts for netbackup.
• Expertise in scripting for automation, and monitoring using Perl and Shell scripts.
• Configuring robots, tape drives storage units and volumes pools.
• Monitoring of Servers performance and Backups.
• Monitoring & Maintaining NetBackup Environment.
• Performed backup using Disk Backup and Virtual Tape Libraries (VTL).
• Working knowledge of Avamar Data Domain DD880 and DD890.
• Perform VM backups using Netbackup 7 and Vsphere4
• Expert in NetBackup installation,configuration,creation and maintenance of Databases.
• Proficient in NetBackup monitoring and tuning to increase performance.
• Managing Backup policies,volume pools for daily,weekly and monthly backups.
• Configuration of Storage units and disk staging.
• Administration of VTL and tape libraries.
• Manage offsite transport and storage of Disaster Recovery backup data .
• Experienced with monitoring tools including Nagios and BMC Remedy.
• Manage and track reports from the DPA tool.
• Support and troubleshoot engineering and corporate backups.
• Test and evaluate new products and NetBackup releases.
• Design and deploy new backup infrastructure.
• SAN configuration and installation for backup infrastructure.
• Experience with configuring Oracle and SQL Server backups.
• Troubleshooting failed backups and prepared backup success and failure reports.
• Responsible for monitoring and completion of all incoming backup and restore incident and service request workload to the required SLAs.
• Attendance on technical bridges with technology teams to drive resolution of incidents.
• Data recovery from backups as escalated from customers.
• Resolve Clients failed backup\restore Incidents through Incident tickets, service request tools, email, instant messaging and telephone
• Provide on-call support.

Confidential, Santa Clara - CA

Network Administrator

Responsibilities:

• Working directly with customer account teams for planning, designing and implementation of several networks.
• Provided on-site and phone support with the installation, configuration, network connectivity, testing of services and network ready for use acceptance.
• Work with the Cisco support team to help resolve the customer issues through the ticketing system.
• Provided hands on expertise in troubleshooting and configuring of various networking technologies and solutions
• Password recovery, Upgrade IOS, IP Addressing, Ping, Ethernet, TCP/IP, OSPF, EIGRP, BGP, VLAN, DHCP, DNS, SMTP, SNMP and STP etc).
• Experience on Cisco CAT 6500, 2950, 2960, 3500XL, 3550, 3560 and 3750.
• Experience on 800, 1800, 2800, 3600, 3800 routers.
• WIFI access point / Wireless installation, LAN and WAN connectivity.
• Experienced on installation of Cisco wireless 802.11 a/b/g systems.
• Configured Cisco Unified Communications, Cisco ISR Routers, and switches.
• Experience with Cisco Unified Communications Suite including Call Manager Express, Cisco Unity Express; Configuring call set-up features for Cisco IP Phones.
• Knowledge of IP-Based PBX/VOIP Technologies. Solid experience with Cisco voice applications such as CUCM.
• Experience on Protocols: SIP, SKINNY, MGCP, H323…
• Performed regular backups of the Cisco CME as well as CUE using CCA, CLI, and TFTP.
• Experience with various Cisco IP Phones including 7940, 7962, 7970, 7921, 7965, 7975 and wireless series.
• Configured and installed System virtualization with VMware ESX server 4.0 & ESXI 5.0.
• Virtualization of physical servers to VMware ESX 4.0 involved operations like managing backups of virtual machines.

Cavium Networks - CA

Responsibilities:

• Worked on Deployment of CUCM 8.5 Business Edition
• Responsibilities include registering the Cisco 7962 Phones for approx 400 users which included adding the users on call
• Managed user’s directory settings, Voice mail settings and Phone configuration settings.
• Worked with the team on installation of Call Manager on Cisco 7800 MCS Server.
• Network cabling with Ethernet Cat 5e and Fiber Optics

Paramit Consulting - CA

Responsibilities:

• Worked on deployment of CUCM 8.6 for Paramit Consulting.
• Migration of 200 users from CUCM 4.0 to CUCM 8.6.
• Worked on installation of Call Manager on Cisco UCS C200 Server.

Confidential, Mountain View - CA

Data Center Technician

Responsibilities:

• Installation and configuration of all Cisco LAN & Data centre Switches and Routers
• Rack mounting and stacking of Servers
• Troubleshooting basic connectivity with routers, switches and configuration as per the test requirements
• Working knowledge of Virtualization Environments VMware ESX, ESXi and Vsphere
• Configured Wireless Access Points
• Experience on UNIX OS and Linux machines.
• Operating and monitoring the Data Center’s critical facilities and functions in order to meet and exceed service level
• Perform an initial configuration on Cisco Routers
• Racked and De-racked Cisco Switches and Servers in data center environment
• Upgrade of test beds per requirement.
• Network cabling with Ethernet Cat 5e and Fiber Optics
• Performed Password Recovery on Cisco Switches and Routers
• To help in troubleshooting and resolving server platforms
• Executing other duties