We provide IT Staff Augmentation Services!

Network Engineer Resume

SUMMARY:

  • Over 15 years of experience in Network Operations Technician, Confidential Supervisor and Confidential Management.
  • Extensive experience in Network Operation Center design, monitoring, documentation and follow - up.
  • Over 6 years of experience in Process Improvement / Analysis.
  • Over 5 years of experience in Netcool. HP Open View and Confidential View/Works
  • Experience in providing Network monitoring, troubleshooting and router configuration for Access, Distribution and Core layers of the network.
  • Experience in troubleshooting TCP/IP, EIGRP, IGRP, BGP, OSPF and Multi-Cast

QUALIFICATION HIGHLIGHTS:

  • Project Management
  • Network Operations Management
  • Disaster Recovery and Contingency Planning
  • Change Management and Analysis
  • Sequential and Systematic Troubleshooting
  • Internal / External Escalation and Follow - Up
  • Process Improvement
  • Large Scale Network Design, Monitoring and Support
  • Team Development, Mentoring, Scheduling and Induction
  • Performance Reviews

TECHNICAL EXPERTISE:

Hardware: JUNIPER/ Confidential routers and switches, Wireless Controllers, Confidential, WAPs, PIX Firewalls, DNS and DHCP servers, Novell Servers, Protocol Analyzers, T-1, T-3, OC3. BERT

Software: Netcool, Remedy, HP Openview, Microsoft Office Suite, TACACS, Confidential Works, Lotus Notes, Confidential IOS, Vantive, VISIO, Net Stumbler, Air Magnet, SKYPE

Protocols: OSPF, IGRP, EIGRP, BGP, IPX, TCP/IP, RIP, ETHERNET, PPP, MLPPP, Multi-Cast

Topologies: X.25, Token Ring, DSL, Frame-Relay, ATM, LAN, VLAN, WAN, Confidential

PROFESSIONAL EXPERIENCE:

Confidential

Network Engineer

Responsibilities:

  • Monitoring Juniper Network Routers and Switches
  • Problem determination, Escalation and Follow - up
  • Monitor all high speed connections
  • Monitoring NYSE network for gapping and multi-cast issues
  • Configuration of BGP peering connections
  • Monitor over subscription of network links
  • Protocol analysis

Confidential, Atlanta, Georgia

Network Engineer

Responsibilities:

  • Router installation and initial configuration
  • Switch installation and initial configuration
  • Circuit Installation
  • Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts
  • Connect, configure, and verify operation status of a device interface
  • Verify device configuration and network connectivity using ping, traceroute, telnet, SSH or other utilities

Confidential, Columbia, Maryland

Network Technician

Responsibilities:

  • 100% travel (nationally)
  • Employee Induction
  • Call Center coordinator for Confidential wireless help desk
  • Ticket Creation, Documentation, Escalation and Follow-up
  • Installation Coordinator developed processes and procedures
  • Confidential Video Phone Installations
  • Trouble determination via NetCool

Confidential, Atlanta Georgia

Network Consultant

Responsibilities:

  • 100% Travel National / International
  • Physical installation and cabling of Confidential equipment
  • Loading primary configuration to all network devices
  • Assembly / Installation of Confidential IP VIDEO Phones
  • Decide placement of wireless access points
  • Map wireless signal strength using Net Stumbler / Air Magnet

Confidential

Network Operations Supervisor / Project Manager

Responsibilities:

  • Managed 7 Confidential engineers
  • NetCool and Confidential View used for problem determination
  • Diagnose, Document complex routing issues
  • Performing Confidential router configuration and software upgrades
  • Confidential Bank from ATM to Confidential (760) sites
  • Develop cross functionality between Ops and Engineering
  • Developed Processes and Procedures
  • Help plan and implement new email platform
  • Troubleshoot several WAN/LAN Topologies
  • Initiating trouble tickets along with timely escalation and follow - up
  • Attended weekly change control meetings
  • Provide upper management with weekly network metrics
  • Provide staff with policies and troubleshooting procedures
  • Tracking of all vacation, personal and sick days
  • Troubleshoot, monitor Confidential Routers / Switches
  • Verify network status and switch operation using basic utilities (including: ping, traceroute, telnet, arp, ipconfig), SHOW & DEBUG commands
  • Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation, and switch hardware failures
  • Implement static and dynamic addressing services for hosts in a LAN environment
  • Identify and correct common problems associated with IP addressing and host configurations
  • Select the appropriate media, cables, ports, and connectors to connect routers to other network devices and hosts

Confidential, Atlanta, GA

Network Consultant

Responsibilities:

  • Project Management
  • Network Optimization
  • Physical installation and cabling of Confidential routers and switches
  • Loading primary configuration to all network devices

Confidential, Atlanta, GA

Network Consultant

Responsibilities:

  • Physical installation and cabling of Confidential routers and switches
  • Loading primary configuration to all network devices
  • Monitoring all network devices via Openview / Confidential Works
  • Initiating trouble tickets / workflow management
  • Escalation and follow / vendor management
  • Identify VOIP issues and escalate to proper department
  • Interact with various Telcos for troubleshooting 56k/T1/T3/DSL circuit issues
  • Troubleshoot LAN Network firewall issues
  • Troubleshoot TCP/IP/IPX/SPX EIGRP, IGRP, OSPF routing issues
  • Troubleshoot router/switch configuration issues
  • Provide timely and organized weekly metrics
  • Staff (17) Recruitment / Induction
  • Developed policies and procedures for Confidential personnel

Confidential

Technician/Supervisor/Manager, Norcross, GA

Responsibilities:

  • Develop networking strategy for consolidating 3 companies
  • Working Manager solving complex network issues
  • Negotiated yearly service contract with all major vendors
  • Provide Network monitoring, troubleshooting and router configuration for Access, Distribution and Core layers of the network
  • Troubleshoot TCP/IP, EIGRP, IGRP, BGP, OSPF
  • Troubleshoot several WAN/LAN Topologies
  • Initiating trouble tickets along with timely escalation and follow - up
  • Implement Confidential (Computer Based Training) for staff
  • Attended weekly change control meetings
  • Provide upper management with weekly network metrics
  • Provide staff with policies and troubleshooting procedures
  • Tracking of all vacation, personal and sick days
  • Provided fully functional lab with Confidential routers, switches and T1 circuits
  • Select the components required to meet a network specification
  • Troubleshoot the impact of applications (Voice Over IP and Video Over IP) on a network
  • Interpret network diagrams using VISIO
  • Determine the path between two hosts across a network
  • Select the appropriate media, cables, ports, and connectors to connect switches to other network devices and hosts
  • Perform and verify initial switch configuration tasks including remote access management
  • Configure, troubleshoot, monitor Confidential Routers / Switches and Foundry routers
  • Verify network status and switch operation using basic utilities (including: ping, traceroute, telnet, arp, ipconfig), SHOW & DEBUG commands
  • Identify, prescribe, and resolve common switched network media issues, configuration issues, auto negotiation, and switch hardware failures
  • Provided education for enhanced switching technologies (including: VTP, RSTP, VLAN, PVSTP, 802.1q)
  • Configure, verify and troubleshoot VLANs
  • Configure, verify and troubleshoot trunking on Confidential switches
  • Configure, verify and troubleshoot VTP
  • Configure, verify and troubleshoot RSTP operation
  • Configure, verify and troubleshoot HSRP
  • Configure, verify and troubleshoot Access-list
  • Interpret the output of various shows and debug commands to verify the operational status of a Confidential switched network.
  • Configure, verify and troubleshoot DHCP and DNS operation on a router.(including: CLI/SDM)
  • Implement static and dynamic addressing services for hosts in a LAN environment
  • Identify and correct common problems associated with IP addressing and host configurations

2 nd shift Supervisor

Confidential, Alpharetta, GA

Responsibilities:

  • Monitoring Network Routers and Switches
  • Problem determination, Escalation and Follow - up
  • Vendor Management
  • Monitoring of MVS/OS JES3 network
  • Initiating backup procedures during main line failure
  • Clear documenting of network issues and resolution
  • Protocol analysis
  • Troubleshoot high speed serial connections

Network Technician

Confidential, Hapeville, GA

Responsibilities:

  • Updating mainframes around the country with current flight information
  • Installation, Monitoring and Troubleshoot local area network
  • Escalation and Follow - up
  • Problem / Resolution documentation
  • Vendor Management
  • On call one weekend a month
  • Taking incoming calls from internal customers

Confidential

Network Technician, Atlanta GA

Responsibilities:

  • Taking incoming calls from internal customer
  • Problem determination, escalation and follow up
  • Access remedy for problem documentation and resolution
  • Telco vendor management

Hire Now