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Network Administrator Resume

Kansas City, MO


To obtain a position that utilizes and expands on my knowledge of the IT industry.

DST Employment
Confidential,– Kansas City, MO 2008-Present
Network Administrator

  • Maintain the AWD Application Server architecture and all of its intra-system functionality. This includes hardware (both physical and virtual servers), OS, application, network, security, active directory, patching, fax and image support.
  • Meeting directly with clients and vendors on a daily basis for problem resolution, future implementation, infrastructure and application development.
  • Maintain daily backups of all servers using TSM application.
  • Create and maintain documentation on all servers, applications, and environments.
  • Assist in migration of servers from Windows 2000 to Windows 2003
  • Develop scripts\\applications and refine procedures for more streamline support of all products.
  • Confidential,Kansas City, MO 2002-2008
    Senior Desktop Support Technician

  • Provide Level 2 PC support-Responsible for hardware/software troubleshooting and repair on Desktops and laptops for over 400 workstations
  • Build and maintain universal images for workstations and laptops including updating with security and antivirus updates.
  • Provide technical support for wireless devices {Trio and Blackberry Smart phones) for all DST provided assets (100+)in the Kansas City area.
  • Migrated 400+ users from Novell to Windows 2000.
  • Migrated 700+ users from Windows NT to Windows 2000 and Windows XP
  • Maintain asset inventory for 1000 +items of equipment and devices using AMS
  • First Quarter 2004 EIT ROE award winner for associate of the month
  • Forth Quarter 2004 EIT ROE award winner for associate of the month
  • Annual 2004 EIT ROE award winner for associate of the year
  • Confidential,Kansas City, MO 2000-2002
    Team Coordinator

  • Managed a team of 8 mutual fund representatives through proven effective leadership
  • Responsible for developing career paths and promoting successful individuals
  • Empowered individuals through reassurance, motivation, positive directives and goal seeking initiatives
  • SkillsHardware: Various brands of PC’s, laptops and servers(Dell, Compaq, IBM, HP) printers (Ricoh, HP, Lanier)
    Software: Bea Weblogic 8 & 10, VMWARE, VNC, TSM, DST In house applications, Ecomm applications, Microsoft Office (Word, Excel, Powerpoint, Access), Lotus Notes, SMS Remote Control, McAfee Virus Scan, Rumba Mainframe Emulation, RSA Single sign on , Sametime, CipherTrust.
    Operating Systems: Windows 98, NT, 2000, XP, Vista, Windows 7, Windows Server 2000, Windows Server 2003, Linux, Novell

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