SUMMARY:

I T professional with over 7 years of progressive experience in Information Technology and Security. Proven skills in networksecurity, networking (routing and switching), cloud and virtualization, systems engineering and integration, server support and administration, infrastructure monitoring, vulnerability testing and assessment, digital forensics, incident and risk management, auditing and compliance, contract and vendor management.

TECHNICAL SKILLS:

Cloud and Virtual: AWS, VMware, Citrix, VirtualBox, Parallels, Google Apps for Business, DataDog, PagerDuty, GitHub, Slack.

OS and Software: Microsoft Windows Desktop and Server (all versions), Microsoft SQL (all versions), Microsoft Office (all versions), Office 365, Linux (Ubuntu, SUSE, CentOS, Kali), Macintosh OS X, MySQL, PostgreSQL, Veeam Backup, Nginx, Apache, IIS, Jira, Confluence.

Languages: Bash, SH, Batch, JSON.

Hardware: Servers/Workstations ( Confidential, IBM, HP, Apple), Switches and Routers ( Confidential, Confidential, Force10), Firewalls ( Confidential ASA, SonicWALL), Load Balancers, Confidential Wireless Controller.

Security: Microsoft Active Directory (GPO, WSUS), JAMF Casper Suite, Symantec Data Loss Prevention, Snort, NMAP, NTOP, Wireshark, TCPDUMP, Nessus Vulnerability Scanner, Arachni, Symantec Enterprise Security, SecureDoc Encryption, RSA SecurID, Confidential ACS (TACACS+), ZOHO Firewall and Eventlog Analyzer.

Network: TCP/IP, Ethernet, IPV4, IPV6, VPN, IPsec, LDAP, SSH, FTP, DNS, DHCP, WINS, iSCSI, Radius, Samba, SMTP, SMPP, SNMP, VLAN/STP, LAN, WAN, OSPF, RIP, BGP, RIPv2, EIGRP, VOIP.

PROFESSIONAL EXPERIENCE:

ITS Administrator

Confidential

Responsibilities:

• Administered Windows Active Directory, DHCP, DNS, FTP, SQL, IIS, Apache, WINS, File and Print access and Group/Security Policy Objects.
• Provided application support and cyber security that includes security information and event management (SIEM), forensics, packet capture and analysis, and vulnerability management. Responsible for Identity Management, User Provisioning, managed Access and issues surrounding authentication and authorization (Active Directory and TACACS).
• Provided Level 3 end user support through Zoho SupportDesk, Jira, and Zendesk.
• Managed CenturyLink datacenter cage which hosts corporate, DEV, QA, production servers, NASs, SANs, switches, firewalls, and load balancers.
• Managed and maintained two VMWare ESXi clusters which have in total ~70 servers.
• Worked closely with the Network Operations Center team to ensure all systems are running optimally. NOC escalates to me directly.
• Performed IT and Security training onboarding for new hires.
• Managed scope, budget, timelines, implementation, and documentation of IT projects.
• Led evaluations and implemented security solutions and created policies to meet regulations (HIPAA, HITECH, ISO 27002) as well as to mitigate loss of corporate confidential data.
• Led in security, software licensing and systems audits of company technologies.
• Created a secure AWS environment with multiple Confidential that hosted business critical applications. These environments were seamlessly integrated in our corporate network making it transparent to the end user.
• Implemented JAMF Casper Suite to centrally manage Apple devices and workstations to meet regulations.
• Led the buildout of two office spaces (DC and NYC). Each office consisted of a firewall, stacked distribution switches, UPS, servers and wireless controller with multiple APs.
• Heavily involved in achieving, managing, and maintaining HIRTUST Compliance within Voxiva / Confidential .
• Involved with investigations, compliance audits, corporate policies, and state/federal HIPAA regulatory requirements.
• Led the protection of the confidentiality, integrity, availability, and accountability of the organization's sensitive information.
• Helped to define security requirements for managed Intrusion Detection/Prevention System (IDS/IPS) services.
• Primarily responsible for monitoring levels of access and responding to security incidents and establishing, implementing, monitoring, enforcing information security standards and policies.
• Performed regular penetration tests and vulnerability scans against all critical applications/systems using Nessus, Arachni, Metasploit, Kali, and developed mitigation strategies
• Served as primary point of contact with 3rd party vendors regarding all things IT related ( Confidential, Confidential, RSA, Insight, CDW, etc...)

Network Administrator

Confidential

Responsibilities:

• Responsible for the IT infrastructure of all offices and served as the escalation engineer.
• Project manager for infrastructure refreshes, new office acquisitions, buildouts and upgrades.
• Supervised and trained operations staff in server and client technologies.
• Design and implement short and long term IT solutions to meet existing and future business requirements.
• Performed analysis, design and documentation of current and proposed workflow. Maintained and updated systems documentation, procedures, diagrams and inventory.
• Managed network that included Confidential and Confidential switches, SonicWALL firewalls, and Array Networks load balancers.
• Identified, diagnosed, and troubleshot network related problems.
• Responsible to manage connections, configure, organize and support LAN/WAN environment.
• Responsible for the administration of Windows Active Directory, DHCP, DNS, FTP, IIS server, WINS, DFS, File and Print access and Group/Security Policy Objects; Perform AD and Exchange administration such as network and email account creation, removal, maintenance and group policies

Co - founder / Lead Support Technician

Confidential

Responsibilities:

• Deploying and setting up multiple servers (Dedicated, VPS, Voice, and Gaming) to fulfill customers' orders.
• Successfully leading a team of technicians in maintaining and upgrading over 50 Windows and UNIX servers.
• Providing quick and responsive support through online chat, telephone and ticketing service that resulted in over 99.9% uptime guaranteeing customers satisfaction by consistently meeting SLAs.