SUMMARY:

To achieve a challenge position where my knowledge and creativity will contribute to the company’s future development

TECHNICAL SKILL:

OS: DOS, Windows 3.x, NT, 9x, ME, 2000, XP, 2003, 2008, Vista, 7, 8, 10, Netware, 3.x, 4.x, Red Hat 9.x SUSE 9.x

Software: Confidential Office 97, 2000, 2003, 2007, 2010, 2013 Exchange 5.5, 2003, 2007, Vsifax 5.x, Putty, YaST, SFTP, Tera Term, Mdaemon, Arcserve. Powershell

Hardware: Dell, Sony, Lenovo, Toshiba, Confidential Laptop/Desktop, Proliant DL 380, 580, Cisco 2600, PIX, Catalyst 2900XL, 2960, 3560, 3524, Netgear, 3COM, SonicWall Pro 2040, Cisco Meraki, Raritan Dominion KX432, cabling, Smartphones

Network: TCP/IP, DNS, DHCP, WIN, RAS, RDP, VPN, VMWare, Firewall, UltraVNC, VMware

PROFESSIONAL EXPERIENCE:

Confidential, Santa Clara, CA

Sr. Network Administrator/Desktop Support

Responsibilities:

• Provided on site/remote technical support for 400+ users on a Confidential Windows platform network.
• Setup, customized and installed PC/laptop/desktop hardware and software.
• Setup, installed and support Confidential ProLiant DL 580 G5 and DL 380G5 servers with ILO support, running on Windows 2000/2003/2008 over 35 servers, Confidential APC 2200, ix4 - 300d Network Storage.
• Confidential Office 97, 2000, 2003 and 2007, 2010, 2013 Symantec Endpoint Protection 11.x, 12.x, VNC, FSM.
• Cabling, hub/switch, network printers, firewall, VPN, Cisco Meraki, Barracuda Spam Firewall 300/400, Raritan Dominion KX432 (KVM) and router all the connectivity to Internet access.
• Support Active Directory on Windows 2003, 2008 server and Exchange 2003, 2007, Confidential printers, Brother printers, Konica Minolta Bizhub series printer/scanner/copier.
• VMware vSphere Client 5.x, Thinkingphone, Iphones, Ipad, Android phones etc.
• Phone/email support.
• G Suite support - Gmail, Calendar, Hangouts, Drive and Admin etc.

Confidential, San Jose, CA

Sr. Network Administrator/Desktop Support

Responsibilities:

• Provided on site technical support for 130 users on a multi platform network.
• Setup, customized and installed PC hardware and software.
• Cabling, hub/switch, network printers, firewall, VPN and router all the connectivity to Internet access.
• Migrated Windows NT to 2000/2003 Server,
• Setup/Support/Troubleshoot 12 Confidential NT/2000/2003 Servers, Terminal Server, Great Plains 7.5/SQL, Migrated Exchange 5.5 to 2003 and setup/install/support Red Hat 9.0, SUSE 9.1, RSI Server/Co-Star and also install/setup Vsifax 5.1.0 on Red Hat 9.x server for outbound faxes.
• Add and delete user accounts on Windows and Red Hat/SUSE servers.
• Setup and modify Windows Login scripts.
• Setup/configure all the connectivity for Confidential LaserJet 5SI, 9000, 4050, Xerox WorkCentre Pro 123 and 128.
• Support applications, such as Confidential Office 97, 2000, 2003 and also YaST, Putty, WINscp, MDaemon, SFTP.
• Setup and configure Thin Clients connect to Terminal Server to access RSI database though internet.
• On the Server side need to support and troubleshoot RAS, DNS, WINS, DHCP, LAN/WAN Connectivity, Network Printing, Arcserve 2000, NTbackup
• Updated patches on all Servers and also ImageStream router, Cisco 2600 routers, Cisco Catalyst 2900 XL, Netgear, 3COM switches, SonicWall Pro 2040 VPN.

Confidential, Santa Clara, CA

Sr. Network Administrator/Desktop Support

Responsibilities:

• Provided on site and remote technical support for 150 users
• Supported and troubleshoot 10 NT/2000 Servers and Exchange 5.5, RAS, DHCP, TCP/IP, Network printing, Arcserve 2000, NT Backup.
• Supported Confidential office 2000.
• Supported and troubleshoot all the network connectivity, which included cabling, hub/switch, router.

Confidential, Sunnyvale, CA

Sr. System Administrator

Responsibilities:

• Created all the connectivity, included: PBX (AltiWare, AltiGen) phone system, all Confidential Servers, Exchange 5.5, VPN, VNC, firewall (Netscreen), hub/switch (3COM SuperStack II 1500), router, T1 and RAS.
• Supported and troubleshoot all Confidential NT/2000 servers, Linux and SUN, Netapp 720 Server, Dell PowerEdge 2450 Server on RAID 5 configuration.
• Supported and troubleshoot Arcserve 6.6, Disaster Recovery, NTBackup.
• Provided on site and remote technical support for 120+ users, Desktop/Laptop, Confidential 8000, 1100, 5SI LaserJet printers and PDA devices.
• Exchange Database defragmentation, repaire, recover and updated Service Packs on all Servers
• Setup and installed Solaris 8 on Ultra 80 PGX 32
• Supported Linux DNS (Netmax) and Confidential WINS, DHCP, TCP/IP, OWA, RAS, LAN/WAN Connectivity, Office 2000, Front Page 2000.
• Supported and updated Confidential NT system logon script and Website (Internet/Intranet).

Confidential, Santa Clara, CA

System Administrator

Responsibilities:

• Planned, managed, supported and setup Confidential NT 4.0 Network (6 Servers), Novell 3.x network environment (3 Servers).
• Planned, migrated, supported and setup 3 Pegasus e-mail (v2.5) systems to 3 Exchange 5.5 servers for 3 different sites, 350+ users.
• Supported and troubleshoot ARCserve backup/restore on Novell and ARCserveIT for Exchange Server
• Setup/configure internet access and retrieve email with Netscape Gold 3.0/communicator 4.x, Confidential IE3/4/5.
• Supported Cisco 2500/3600 Series Router and NetScreen 100 firewall and VPN.
• Migrated and supported ERP Cimnet Paradigm Version 1.15 to 2.0.
• Planned, managed, supported and setup RAS, FTP Server, Confidential Terminal Server, Confidential Office 97, Windows 98/95/3.1.
• Supported 24x7 in mobile (ReachOut) users for LAN/WAN remote access, printing.
• Supported/troubleshoot IPX/SPX, TCP/IP, LAN/WAN, DHCP, WINS, DNS, DSU/CSU, T1 and NT Print Server, PDC/BDC.
• Created documentation for IT Department.
• Installed/setup/troubleshoot OS/2 2.1/30, SUN OS, Confidential SAM backup/restore, Jukebox, Confidential OS 9.05/10.20 and Confidential .
• Installed/setup/troubleshoot OrboTech, Compaq Proliant 5500 Server with RAID Drive.
• Migrated Novell 3.11/3.12 to 3.2.

Confidential, Mountain View, CA

Technical Support

Responsibilities:

• Support included: MRH, SMTP, POP3, IMAP4, LDAP, Organizer(1.x,2.x, 97), Form Designer, Lotus script, ccfax, LFS, Dbrepair, TCP/IP, IPX, LAN, WAN, modem, Post Office administration (DB6, DB8), ADE, Router (DOS, NT, OS2, Macintosh), Confidential View, Import/Export, Directory Service, Confidential mobile.
• Client supported and created technotes and SPR.
• Setup/Installed Confidential NT 4.0 and 3.51 servers added users to support clients. Setup Domino server (4.51) and Notes clients.

Confidential, Palo Alto, CA

Environment: al Consulting

System Manager

Responsibilities:

• Setup/configured/upgraded/troubleshoot IPX, TCP/IP, LAN software, hardware and network..
• Installed/setup/supported Novell/LANtastic network for 25 nodes and remote users.
• Installed, setup and supported Novell GroupWise 5.0 Messaging Software, Async Gateway and Cheyenne ARCserve 5.01g/6.0 backup for Novell file server/workstations.
• Customized AutoLISP programs to extend AutoCAD usage.
• Connect and setup PC to SUN Workstation 20, using LANtastic TCP/IP and PC-NFS, and support TELNET, FTP.
• Installed/setup/supported AutoCAD, ArcVIEW, WordPerfect, Pro for Windows, Pctools, Automenu, Paradox for Windows, Quattro and Qemm etc.
• Upgraded PC systems, installed and setup hard disk, floptical, floppy, NIC ard, tape drives.
• Installed/setup/supported and taught users using Confidential Windows 95.
• Installed, setup and supported Confidential Connect 2.0 and Artisoft Central Station.
• Set up a variety of printers Confidential LaserJet (II, III, 4ML, 4M, 4M+, 4MV), through Netware with Confidential JetDirect and also Confidential Draft Master I, Confidential DeskJet 550c/855, Confidential OfficeJet 590, Brother MFC printer, Color Fargo printer.
• Installed, set up, supported MultiTech Fax Server for Confidential 4.x.