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Network Technician Resume

Canton, GA

Objective
As a results-driven professional offering 14 plus years of telecommunications experience, I am now seeking to join an organization as a highly resourceful team player who can develop and implement customized solutions for the benefit of my clients and the progression of my business group. Once afforded the opportunity to demonstrate my value, I’m certain that I will be a reliable asset to your team.

Qualifications

  • Methodical, organized, and adaptable with a proven ability to execute under pressure
  • Strong analytical ability in troubleshooting and resolving multifaceted challenges
  • In Possession of a security clearance (Currently inactive, from the USAF, 1995-1999).

Experience

Confidential, (Canton, GA)
03/14/2011 09/2011
DWDM Installation Technician - Providing full installations of DWDM (Specifically Cyan models Z77 and Z33) and DWDM related equipment (Fuse and alarm panels), including the installation of power (Cabling to the BDFB and/or the fuse and alarm panel) and fiber connections (Fiber jumpers). Proven ability to lead or work as part of a team, as well as work, unsupervised, on my own.

Confidential, (Alpharetta, GA)
04/27/2010 - 05/26/2010
Census Enumerator - Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. Also sort, classify, and file forms.

Confidential,(Norcross, GA)
11/2002 11/2009
Telecom Switch/Network Technician and Installation Specialist - Field - Providing maintenance, moves, adds, and changes for Nortel Meridian switches (Option 81, 61, 51, and 11), NEC 2400 systems, Norstar key systems, Nortel BCMs, voicemail systems (Nortel Meridian Mail, Nortel Call Pilot, Norstar Flash, Octel, NEAXMail), ACD systems (Nortel Symposium, Nortel Call Center Manager), and call recording solutions (Call Parrot).
Onsite - The Centers for Disease Control (With security clearance / 2002-2006) - Performed maintenance, moves, adds, and changes for the Nortel Meridian telephone switches (Option 81, 61, 51, and 11), including all related fiber remote equipment, the Nortel Call Pilot voicemail systems, and the Best Power UPS Systems for all 8 multi-location sites of the Centers for Disease Control. Worked independently under strict guidelines on a daily basis, ensuring installations were running smoothly with absolute minimum downtime.

Confidential, (Dunwoody, GA)
01/2002 11/2002
Switch Installation Specialist - Onsite - The Centers for Disease Control (With security clearance / 2002)
Assigned as a contractor to perform maintenance, as well as, moves, adds, and changes for all of the Nortel Meridian telephone switches (Option 81, 61, 51, and 11), together with all related fiber remote equipment, all of the Nortel Call Pilot voicemail systems, and all of the Best Power UPS Systems for the 8 multi-location sites of the Centers for Disease Control. Worked independently under strict guidelines on a daily basis, ensuring installations were running smoothly with absolute minimum downtime.

Confidential,(Marietta, GA)
01/2000 12/2001
Telecom Switch Technician - Field - Serviced all Shared Technology Fairchild clients throughout GA.
Provided maintenance, moves, adds, and changes for Nortel Meridian switches (Option 81, 61, 51, and 11), NEC 2400 and 2000 PBXs, Norstar key systems, and voicemail systems (Nortel Meridian Mail, Norstar Flash, NEAXMail).
Onsite - The Centers for Disease Control (With security clearance / 2000-2001)
Specially assigned to aid in the installation of all of the Nortel Meridian telephone switches (Option 81, 61, 51, and 11), in conjunction with all related fiber remote equipment, all of the Nortel Call Pilot voicemail systems, and all of the Best Power UPS Systems for the 8 multi-location sites of the Centers for Disease Control.

Training / Certifications

  • 2000 Certification - NEC / NEAX 2400 Installation and Maintenance
  • 2002 Certification - Meridian 1 Installation and Maintenance - Large systems
  • 2004 Certification - Call Pilot Installation and Maintenance
  • Certification - Call Pilot Administration
  • 2005 Certification - Nortel BARS/NARS, Training - IP Fundamentals, Training - VOIP Technologies
  • 2006 Certification Nortel BCM (Boot camp), Certification Nortel Succession BCM 3.0
  • 2009 Training - Avaya Unified Access, Training - Cisco CCNA

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