Mac Engineer Resume Reston, VA - Hire IT People

SUMMARY:

Systems Engineer experienced in managing multiple platforms(Mac, Windows, Linux, iOS, Android). Configures and maintains servers, workstations, and network devices. Handles technology deployments, and makes purchasing decisions.
Imaged networked computers using NetBoot/PXE, Jamf Pro/Casper, and DeployStudio.
Implemented Group Policy to simultaneously apply settings to multiple computers.
Automated tasks using VBScript, batch scripting, bash scripting, and Applescript.
Customized Windows installation disks and used SysPrep to clone/ghost systems.
Used virtualization including Citrix/Xen, VMWare, Parallels, Virtual PC, and Hyper - V.
Managed Amazon Web Services(AWS) and Rackspace Cloud virtual private servers.
Hosted web sites on Apache, Nginx, and Microsoft IIS.
Utilized cloud-based services including Google Apps and Google Docs.
Supported Microsoft Office(Word, Excel, PowerPoint, and Outlook) and Apple iWork.
Prepared flowcharts using Microsoft Visio and OmniGraffle.
Secured firewalls and configured VLANs to segment networks.

EXPERIENCE:

Mac Engineer

Confidential, Reston, VA

Responsibilities:

Constructed zero - touch deployment policy using Apple DEP with macOS 10.13 High Sierra.
Expanded existing single-server JSS to include DMZ server and manage four additional sites.
Set up JSS, Apache Tomcat, MySQL, and WebDAV on Windows Server 2012.
Designed and deployed MDM configuration profiles and SSL certificates in Jamf Pro.
Authored scripts and created launchd agents to automate system and network configuration.
Built pkg installers and tested policies using Parallels Desktop virtual machines.
Deployed Microsoft Office 2016, Cisco WebEx, and Jabber for productivity.
Secured systems using FileVault 2 disk encryption and Confidential Endpoint Security.
Configured Citrix Receiver and NetScaler Gateway for VPN and remote access.
Tracked and resolved issues and coordinated with team members using Atlassian Jira.

Senior Mac Systems Administrator/Engineer

Confidential, Washington, DC

Responsibilities:

Spearheaded NGA enrollment in Apple DEP and VPP.
Installed and upgraded Jamf Software Server/JSS, Apache Tomcat, and MySQL.
Migrated to Ubuntu-Linux-based JSS and Jamf NetSUS with thin imaging.
Created macOS 10.12 Sierra end user self-update policy in Jamf/Casper Self-Service.
Managed patching for macOS Sierra in mixed Mac/Windows Active Directory environment.
Automated update monitoring and downloading using AutoPkg, Git, and JSSImporter.
Built pkg installers using Jamf Pro Composer/Casper Composer.
Packaged Adobe Creative Cloud applications using Adobe Creative Cloud Packager.
Authored bash scripts and AppleScripts and created workflows to streamline tasks.
Centralized printer management using Jamf Pro policies and managed printers using CUPS.
Prioritized work load and organized tasks in ServiceNow service management software.

Senior Mac Systems Engineer

Confidential, Germantown, MD

Responsibilities:

Coordinated with Jamf Professional Services to plan Confidential Suite deployment.
Prepared Visio diagrams and charts to document software functionality across multiple sites.
Selected hardware and software for purchase and deployment.

Senior Mac Systems Engineer

Confidential, Fort Meade, MD

Responsibilities:

Apple Executive Support Analyst

Confidential, Bethesda, MD

Responsibilities:

Provided support for Mac systems, OS X, iOS, and related technology to Confidential executives.
Trained technicians and executives in use of operating systems and applications.
Optimized VMWare and Windows 7 for virtualization on OS X 10.9 Mavericks.
Troubleshooted virtualization-related driver and network connectivity issues.
Used BMC Remedy IT Service Management/ITSM to document calls and solutions.

Systems Analyst/Engineer

Confidential, Albuquerque, NM

Responsibilities:

Designed and built dual-directory domain with Active Directory and Open Directory.
Installed servers running Windows Server 2008 and OS X Server 10.9 Mavericks with Munki.
Migrated school from Windows-only to mixed Mac/Windows environment.
Developed system configurations for and troubleshooted Windows 7, Windows 8, and OS X.
Requested quotes and made purchase decisions with budget of up to $130,000.
Set up wired network devices, wi-fi, and network services including DHCP and DNS.
Used VMWare and Parallels for virtualization and Boot Camp for compatibility.
Remotely controlled systems using Remote Desktop/VNC and off-site using VPN.
Managed iPhone, iPad, Android, and BlackBerry devices.
Trained staff in technology use.
Honored by students and co-workers with dedication of the entire 2014 school yearbook.