Cyber Security Specialist/Consultant Resume High Point, NC - Hire IT People

TECHNICAL SKILLS:

Operating Systems: Windows 7, 8 and 10; iOS

Technical Support: Installation, Configuration & Troubleshooting of Hardware & Software

Languages: Visual Basic, C++Database Management: Relational Databases. SQL, MS Access

Applications: MS Office (Word, Excel, PowerPoint, Outlook), MS Project

PROFESSIONAL EXPERIENCE:

Cyber Security Specialist/Consultant

Confidential, High Point, NC

Assist in systems administration and configuration in Windows NT
Install and maintain local area networks, including Windows systems
Installation and configuration of Antivirus, firewall, IDS/IPS
Maintain awareness of new and emerging cyber - attack threats with potential to harm company systems and networks to prevent hacking
Conduct digital forensics investigations using forensic tools such as OSForensics and ProDiscover to help accept or reject accusations against suspects
Analyze data security controls to identify weaknesses, and design strategies to address gaps and non-compliance
Work with partners to address and resolve concerns around security and privacy.
Review and analyze security and privacy exceptions and drive satisfaction to ensure security and the business are working hand in hand to drive corporate objective while remaining secure.

Customer Service Supervisor

Confidential, Greensboro, NC

Provided advice and guidance to EGS employees on the effective use of PCs and various software applications
Trained 250 to 500 employees to provide stellar troubleshooting customer service
Handled troubleshooting escalationsto fix mobile devices such as cell phones and tablets
Assisted in insider threat audit and provided suggested remediation
Assisted in creating internet security policy to help reduce insider threats