SUMMARY:

• More than 20 years of combined experience in Information Technology and Cyber Security. Professional in Confidential Risk Management Framework (RMF), (NIST SP 800 - *), Confidential 4300A, FISMA score card, ATO process using Confidential . Highly skilled in designing and writing of System Security Plan (SSP), Contingency Plan (CP), Contingency Plan Test (CPT), Plans of Actions and Milestones (POA&M’s). Expert in current security tools available such as Tenable Confidential, Confidential Continuum. Proficient in Cloud Technologies, Virtualization, Backup and Disaster Recovery.
• Reliable, productive, hard worker with strong problem-solving skills, rapidly acquire new skills.
• Lead the security team after only 6 month in the position.

PROFESSIONAL EXPERIENCE:

Information security Engineer, Lead

Confidential, Washington, DC

Responsibilities:

• Lead the Information System Security Officer (ISSO) team in supporting the Department of Homeland Security ( Confidential )/ Federal Protective Services ( Confidential )/ Information Technology Division (ITD).
• Created onboarding process for new Confidential ISSOs provide them with all documents, tools and training needed for their daily tasks.
• Responding to ISSO’s questions regarding Confidential, POA&Ms, FISMA scorecard, C&A, Confidential scan Confidential Continuum and ISVMs.
• Supporting major Confidential applications during C&A phases towards ATO and during continues monitoring.
• Work daily with System Owner, Project Manager, Technical team regarding System patching, CRs, Vulnerability Scans and other related security documents.
• Acknowledge ISVM alerts, work directly with patching team to make sure systems are compliance.
• Provide Confidential Information System Security Officer (ISSM) a daily status report for systems.
• Update weekly the Confidential status board that provided a brief viewing for (Vulnerabilities, patching, POA&Ms, ISVMs and ATO status).

Information System security officer

Confidential, Washington, DC

Responsibilities:

• Update my system documentations (SP, CP, CPT, POA&Ms and the supported artifacts) in Confidential .
• Received my system ATO in less than 6 months.
• Maintain ISVM alerts and making sure that my systems are compliance.
• Collet my system’s vulnerability scans, share the results with technical team and working toward the remediation of any vulnerabilities.
• Created Standard operating procedures (SOPs) for my systems relating Account Management & Maintenance plan.
• Reporting weekly my systems status to Confidential ISSM and stakeholders.

Network/systems administrator

Confidential, Washington, DC

Responsibilities:

• Install, configure, support and monitor Confidential systems, test website applications performance, and perform needed upgrades and maintenance.
• Lead the technical team tasked with transferring Confidential physical servers from the Mega Center to the HQ in Washington D.C.
• Plan for disaster recovery and other backup contingencies, and diagnose and troubleshoot hardware, software and other network problems.
• Assist with coordinating between network and data communications systems, as well as with network security operations.
• Designing infrastructure diagrams for systems.
• Lead the migration process for both OS and database servers from physical to virtual servers.
• Applied OS patches using Microsoft System Center Configuration Manager (SCCM), this process done after hours twice a month, worked closely with developers and testers making sure that systems will be error free and available to the users after patching.
• Monitors and manages system resources, including CPU usage, disk usage, and response times to maintain operating efficiency.

Tier2 Network/Systems Support

Confidential, Reston, VA

Responsibilities:

• Handle escalated trouble tickets to resolve network service and system issues.
• Validate trouble descriptions and perform detailed trouble diagnosis.
• Recommend solutions to correct network trouble issues and faults.
• Solved computer issues related to Microsoft Windows XP,7,8,8.1
• System administrators support for Windows and Mac users.
• Configure Mac to work with the Active Directory.
• Apply comprehensive technical knowledge to the troubleshooting of network and system problems.
• Track and update troubles in ticketing system using 8x8 Contactual and FogBugs.
• Received recognition from Data Center Manager for my performance.
• Work with users to resolve issues that cannot be resolved internally.
• Perform all other duties as assigned by the departmental Manager or Director.
• Reports directly to the team lead and the Data Center Manager.

IT Support/Office Manager

Confidential, Washington, DC

Responsibilities:

• Managed a $30M annual operating budget.
• Revamped and updated the Confidential ’s official website, improving user friendliness and navigation.
• Proposed and harnessed technology to facilitate admissions process for Iraqi students seeking to enter Confidential: created a database for Iraqi student records using VB.net, implemented Dropbox file sharing of student information with the Confidential .
• Instrumental in increasing the number of admissions for Iraqi students by 90%.
• Established an online banking system with Bank of America using Cash-Pro.
• Proposed and set up the closed circuit video conference room for Skype meetings to reduce travel expense.

Computer Trainer

Confidential

Responsibilities:

• Authored the printed course material for students providing instruction in simple language and contributing to learning speed
• Designated as the only trainer to teach advanced courses such as computer assembly, operating system installation, and AdobePhotoshop.