IT Security Manager Resume

SUMMARY:

An Innovative, successful IT Manager with a strong background in Network Engineering/Operations, Infrastructure Project Management and visible achievements providing leading edge technological solutions.
Exceptional skill in implementing teams and systems to provide business solutions and increasing operational efficiencies; delivering bottom - line results through effective design, development and execution of information systems to reduce or save costs.
Merge hands on collaborative leadership style with excellent communication skills to continually drive focused teams toward performance excellence; a proven record of streamlining operations, relating technical information to end-users, and leading projects to full fruition.

TECHNICAL SKILLS:

Avaya Definity
Cisco Call Manager
HP Openview
HP Network Node Manager
Cisco Switches/Routers
TCP/IP /MPLS/ IMA
Frame Relay /Fiber Optics
WAN/LAN Topologies
Wireless
VOIP
Control SA/Passport
CiscoWorks
Structured Cabling (Fiber, Cat5-6)
Re-cabling/New Building Construction
RACFWindows MSOffice (Word, Excel, PowerPoint, Outlook, Project), Visio, NetMeeting, SharePoint

PROFESSIONAL EXPERIENCE:

Confidential

IT Security Manager

Responsibilities:

Chair the Vendor Risk Committee
Ensure the security program is in alignment with corporate goals
Develop and enforce security policy, standards and procedures
Specify, procure, configure and manage all production security equipment for the corporation.
Report monthly to the Board of Directors regarding security related incidents and projects.

Confidential

Senior Manager

Responsibilities:

Management of large healthcare infrastructure and green building infrastructure projects.
Developed and published corporate IT policies and procedures for technical staff.
Developing a Network Operations Center for use by Quorum Technologies to monitor and manage client site
Developed and enforcedsecurity policies for Quorum and Quorum clients.

Confidential, California

Senior Manager

Responsibilities:

Handled over 40,000 security related requests for service annually meeting the corporate SLA 99% of the time.
Developed and published security standards to define security objectives in support of the enterprise goals and mandates for HIPAA, SOX, PCI, and NAIC.
Implemented BMC’s Control SA application, a centralized, cross platform identity and account management provisioning tool reducing provisioning time by 45% while improving accuracy.

Confidential

Senior Manager

Responsibilities:

Directed the implementation of VoIP technology saving over $350,000 annually. Installed SONET Ring technology reducing end point installation costs from thousands of dollars to hundreds.
Consistently increased productivity and service availability while reducing costs to the corporation, i.e.; Designed and migrated the corporate wide area network topology from frame relay to ATM/IMA, and from ATM/IMA to MPLS tripling bandwidth while reducing circuit carrier expenses by $300,000 annually.
Saved the company $106,000 annually on Cisco’s Smartnet maintenance contract through proper vendor selection and management.

Confidential

Director

Responsibilities:

Provided onsite support for projects and strategic business applications. Worked closely with sales staff at business locations throughout the continental United States, identifying and qualifying potential business opportunities and improved service.
Introduced trouble ticket metrics reducing open Incident reports by 37% and mean time to close from eight days to a little over four days.

Confidential

Director of Network Engineering

Responsibilities:

Directed the recovery of a 1,500 node corporate network infrastructure and mission critical server environment from Fort Worth, Texas to Sacramento; critical business applications resumed business operations within 24 to 48 hours.
Managed corporate Avaya voice switches and call managers nationwide. Led the implementation effort to install the first Cisco Call Manager and introducing VoIP to reduce long distance carrier expenses by $600,000 annually.
Introduced new assembly line processes and procedures for the configuration of routers to reduce human error, enhance quality and accelerate the production process.

Confidential

Vice President

Responsibilities:

Confidential

Senior Manager

Responsibilities:

Directed the largest infrastructure upgrade project in corporate history.
Designed, managed and operated the corporate Network Operations Center. This implementation was used to