SUMMARY:

• Information Technology Professional with 20 years+ experience as an enterprise Server Engineer.
• Managed multiple server upgrades, OS migrations, HW refreshes and desktop migration/upgrade projects.
• Worked in nuclear energy, automotive manufacturing, banking, private banking, big eight accounting, oil company, telecommunications, insurance, consulting and fortune company environments.
• Performed multiple software implementations and customizations.
• Created, updated and edited documentation using document management software and Visio.
• Performed analysis, scope, risk assessments and project plan creation utilizing MS Project.
• Formal training includes Novell Netware 6, Oracle9i, Cisco CCNA Boot Camp, MCP 2003, MCSE 2000, Windows 2003, MS Exchange 2003, 2010, A+ and Project Management, CompuWare Corporation: Enterprise Agentless, ServerVantage.
• Detail oriented with superb oral and written communication skills and would be an asset to any data communication project.

TECHNICAL SKILLS:

Hardware: HP R - Class, SuperDome, BladeSystem c7000, blades servers (BL460, 620 and 680), Fast Lane’s NAS, Dell PowerEdge Servers, IBM eSeries and Blade Center S, Compaq Proliant series Servers, Compaq Laptops, Dell Laptops, Cubix, NEC, IBM NetServer/Pentium/Thinkpad, Toshiba, HP, etc.

Operating Systems: VMWare ESXv3.5, vSphere 4.x, 5.x, Windows 2016, Windows 2012, Windows 2008 Server R2 ENT 64, Windows 2003 Server, MS Windows Cluster Server, Windows 10, Windows 7, Windows 8, Windows XP Professional, Windows 2000 Professional, Windows NT Server v4.0, NT/95 workstation MS DOS v6.22, OS/2 Warp4, Solaris, NetWare v3.12/4.11and ver 5, OS2 LAN Server v4.x VM, MVS, CICS.

Languages: PL/SQL, SQL, Visual Basic, IBM Rexx, IBM ISPF Tag Language, HTML

Programs/Utilities: PlateSpin, BladeLogic, ViewPoint, ESM, Tivoli Storage Manager, DoubleTake, Sharepoint 2010, MOM, SCOM, Exchange 2003/2007, SMS 2.0, NetIQ, Quest FastLane Migrator, Spotlight on Exchange, Ghost, Lotus Domino R6, MS SQL Server, IBM NetView, MS Office, Citrix, DameWare, Lotus Suites, TCP/IP, Shiva Remote, WinFax Server, Visio, Rumba 3270/5250 Emulation, ARCserve, Veritas NetBackup Datacenter

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Consultant

Responsibilities:

• Participated in datacenter virtualization / migrations.
• Provided infrastructure solutions designs and delivery to multiple lines of business in a highly complex 100,000+ server environment.
• Performed current state discovery sessions.
• Lead future state infrastructure design sessions.
• Prepared and submitted build specifications for review.
• Designed and built W2k12, W2k16 and REHLv6, v7 servers, in a VMWare Vsphere 5.x in virtualized datacenters worldwide (AMRS and EMEA).
• Worked with various project application teams to deliver solutions based on requirements.
• Provided IP addresses, DNS registration, Aliases, Active Directory OU creation, OU permissions, service accounts, load balancing, FDNS application fail-over, Wide IP WIPs, VIPs and Firewall rules.

Confidential, Omaha, NE

Consultant

Responsibilities:

• Worked with external and internal auditors to ensure all Windows and Linux systems are compliant with current information security and Payment Card Industry (PCI) requirements.
• Lead Windows 2003 refresh to Windows server 2012 Active Directory in ESXv5.5/6.0 infrastructure.
• Provided distributed systems engineering solutions in adherence with established technology standards and company technology road map.
• Lead all aspects of project life cycle, from initial kickoff through requirements analysis, discovery, design and implementation phases for projects within the solution area.
• Provided expertise to identify and translate system requirements into software design documentation.
• Installed, implemented, maintained, complex operating systems software and related program products.
• Identified network related issues and made recommendations for corrective action.
• Consulted with senior leadership on technology solutions.
• Lead development of formalized solution methodologies.
• Supported existing systems and was responsible for leading technical aspects of assigned projects.
• Provided expertise to identify and translate system requirements into software design documentation.
• Worked independently and with leadership as well as provide coaching to team members.
• Provided technical consulting on the use and integration of applications into the operating environment and helped architect and implement infrastructure solutions that met or exceeded internal and external customers’ expectations.

Confidential, Chicago, IL

Consultant

Responsibilities:

• Server Engineer working with and supporting existing senior engineers to provide technical support, maintenance, deployment, and operations of approximately 425 Windows servers and 2,200 workstations. I assist with the coordination and implementation of new and upgraded software and Office 365.
• Core Functions and/or Organization Functions included Supporting and maintaining health of Microsoft Distributed File Services (DFS) and printer services for

Confidential, Chicago, IL

Windows Systems Administrator/Implementation Engineer

Responsibilities:

• Provided shared services Windows Server design and Implementation to Lines of Business in a large highly complex 30,000+ server environment.
• Upgraded Windows 2003 servers to Windows 2008 r2. Designed solutions and built W2k8r2 enterprise servers, including Dell/Cisco UCS Blade physical, Microsoft Hyper-V 2008 and VMWare Vsphere 5 virtual servers.
• Worked with business units to determine business, application, technical and functional requirements.
• Worked with various project Application teams, SAN, network, and DBA team to deliver c solutions based on requirements and provide a complete solution including networking, IP addresses, DNS registration, Active Directory OU creation, OU permissions, service accounts, load balancing, FDNS application fail-over, MS Clustering, DRAC remote access, network implementation and datacenter installation.

Confidential, Chicago, IL

Digital Information Systems Consultant

Responsibilities:

• Hired as a “Design Team Lead” and later moved to the Windows Build and deploy Team based on company shifting priorities and demand.
• Provided shared services Windows Server Implementation to Lines of business in a highly complex 80,000+ server environment.
• Designed and built W2k8 servers, including IBM/HP physical and VMWare Vsphere 4.1 virtual and Microsoft Hyper-V 2008
• Worked with various project application teams (Sharepoint Server, IIS, SQL Server, etc) to deliver solutions based on requirements and provide server builds, IP addresses, DNS registration, Active Directory OU creation, OU permissions, service accounts, load balancing, FDNS application fail-over, MS Clustering, ILO/RSA remote access, network implementation and datacenter installation.
• Consulted with DTL and BTG (Business Technology Group) application team on design requirements.
• Consulted with DTL (Design Team Lead) regarding Physical vs. Virtual infrastructure vs. Cloud.
• Consulted with DTL (Design Team Lead) regarding OS (Windows 2k8x64)
• Reserved server names using server name utility.
• Submitted Network Request for VLAN, IP subnet and cabling (Maximo IMAC or GTPO).
• Submitted DNS Server name reservation (DNS name only).
• Created OU Structure:
• Submitted OU Structure Automated Tool (if required)
• Submitted AD Security requirements: Accounts, and Groups (if required)
• Submitted GPO changes (if required)
• Submitted IMAC request via Maximo for IBM resource to receive and rack server.
• Received MAC address information from Vendor to be used during BladeLogic build.
• Submitted RFC in Maximo for Server build and Maximo CI add/modify.
• Began/Completed server OS build and install (BladeLogic or manual build):
• If SAN storage required, notified TPM to have fiber connected, and storage configured
• If SAN storage required, acquired new LUNs
• If Cluster required, configured cluster
• Submitted record for Runbook creation.
• Updated RunBook with missing information as required.
• Performed Post Build QA using QA checklist.
• Turned server over to LOB or application support for Application install.
• Performed Application Load Completed (Cert).
• Performed Post Installation Server QA thru Production using QA Workflow, and QA checklist.
• Worked directly with vendor, Platform Engineering or other team resource to resolve if hardware problems arose during build.
• Completed Production Ready Certification on all servers built for project regardless of operating environment.
• Engaged solutions managers for additional notification to BTG (Business Technology Group).
• Set up 24x7 shift coverage to remediate any patch or server failure.
• Sent frequent notifications on success and update on negatively impacted servers.
• Provided support for Production to Contingency failover tests.
• Ran scripts or commands as provided by application support team.
• Copied files across Windows systems as requested by application support team.
• Installed client approved packages.
• Performed preventative measure server reboots.
• Provided AD info for users requesting access to existing systems. This allows users to request access to servers and is granted based on group owner approval.
• Installed agents on servers to allow for automation of application releases.
• Provided assistance as needed with automation tools.

Confidential, Wichita, KS

Artech Information Systems Consultant

Responsibilities:

• Provided technical analyst support for business units to design and deliver systems monitoring for “Up-time reporting” in accordance with SLA requirements.
• Worked with business units to determine business, application and functional requirements for monitoring multi-tiered solutions including web based, client server based and Citrix based applications.
• Currently providing systems monitoring, management, administration of MOM, SCOM, CompuWare Enterprise Agentless, ServerVantage, for AIX, Solaris, Windows 2003/2008, VMWare vSphere 4.1, and Microsoft Hyper-V 2008 networked servers and infrastructure.
• Created strategies for server availability metrics reporting and server performance KPI's required to meet the client SLA expectations.
• Monitored systems alerts and responded to server issues based upon predictive failure alerts.
• Performed trouble shooting for server performance issues.
• Participated in server consolidation projects and P2V migrations.

Confidential, Chicago, IL

InSight Global Consultant

Responsibilities:

• Provided design, engineering and systems administration support for Windows 2k3 / 2k8, IISv5/v6, Sharepoint Server, VMWare ESX v3.5, MOM and SCOM.
• Initially hired as a contractor and converted to full time after six months.
• Delivered IT solutions to various business units across the enterprise.
• Delivered solutions including web based, client server based and Citrix based applications.
• Worked with business units to determine business, application and functional requirements for all software requests for application hosting.
• Managed user ID's and group accounts.
• Performed monthly, weekly and daily patch management and server hardening duties.
• Assisted business unit application requestors and DBA's with capacity planning for application hosting.
• Designed server hosting solutions using W2k3 and W2k8.
• Determined appropriate application hosting platform, server model, RAM, hard disk, NIC's, HBA's etc.
• Worked with vendors to determine which applications could be virtualized using VMWare ESX v3.5 or Windows HyperV.
• Performed server sizing.
• Worked with SAN Admins and DBA's to size and acquire the proper storage volume or volumes on EMC DMX or Clarion platforms.
• Assisted developers with QA and testing.
• Designed Clustered and Load balanced solutions for redundancy.
• Designed DR and BCP solution using Double Take software.
• Wrote firewall rules for DMZ access and performed server hardening.
• Monitored and responded to MOM and SCOM alerts.
• Conducted weekly meetings with security, DR and patch management teams to design strategies and select appropriate tools and utilities and to ensure company policy adherence.
• Provided reports to auditors from Nerc (Nuclear Energy Regulatory Commission) and ran system scans per request.
• Remediated all problems identified by audit teams (NERC, FERC, SOX).
• Participated in all SCCM, SCOM architecture, design and implementation technical analyst meetings lead by Microsoft consulting.
• Technologies included Bently Nevada, MS SQL 2005, VMWare ESX v3.5 Virtualization, Microsoft Clustering, IIS v5, IIS v6, MOSS, SMS, SCOM, MOM, F5 Application load balancing and the implementation of the DMZ, including the creation of associated firewall rules and “server hardening” to protect the internal network while allowing applications to function across external as well as internal networks.
• Managed the delivery of high profile solutions including IM project (Office Communication Server) ActiveSync Exchange 2003/2007 integration.
• Managed delivery of Security Checkpoint ID, RiskMaster upgrade RMX r5 form RMX r4, Upgrade TeamMate for Audit from 8.1.1 to 8.2, TeamMate CorpSecCompliance Monitoring, SQL 2008 Research Servers and Virtualization / refresh of project servers to name a few.
• Performed Suse Linux, Red Hat patch management, Windows Server 2003, 2008 Active Directory Administration, DNS, WINS, DHCP, Server Hardening, Policy Management, Patch Management, Account creation and Elevated Privileges review, daily administrative production support / troubleshooting and P to V (physical to virtual) migration / refresh of existing physical servers to VMware ESX platform.