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Systems Engineer 2 Resume

North, CarolinA

SUMMARY:

  • IT Professional with in depth expertise providing outstanding 24/7 support for thousands of critical production and development servers.
  • Great team player who can solve critical problems through multi - tasking and achieve timely, cost effective results.
  • I am seeking new Paths in the IT industry that are both challenging and offer professional and intellectual growth.
  • I am a insightful, astute forward-thinking professional who is also strategic, confident, globally minded, and an out-of-the-box thinker .

TECHNICAL SKILLS:

Operating Systems: Solaris 8, 9, and 10, Linux RHEL4, RHEL5 32bit and 64bit,CentOs.

Scripting: Korn Shell, Bash.

Software: Tidal, Puppet, MS Windows, Lotus Notes, Word, Access, Excel, Power Point, Unikix, Sybase, Skematix Job Scheduler, CA7, Autosys, SQL, TSO, NetBackup, CDE, Reflection 8 for Unix and Digital, Disk Suite, Navisphere, Splunk,BMC, NDM, Microsoft Office, MQ, Cisco SAN,Big Brother, HP Open View, ArcaBook. ArcaEdge, Citrix, VERITAS Storage Foundation, VMWARE, BMC Patrol, BMS, Mystro Conductor.

Servers: HP DL380, 580 385, 480,485, 580 585 all generations. HP Blades, IBM Blades and Chassis.

NetBackup: Exadata Servers, and relevant San Switches, Big Data, LMS and Corvil.

Big Data Storage: EMC, Green Plum, NetezzaRouters, Core and Access Switches: Juniper switches, Cisco 3750, Cisco 3850, Force10, MIV ItouchNetwork Equipment: Nokia firewalls, F5 Load Balancers, Terminal Servers.

Network Protocols: TCP/IP, DNS,DHCP, FTP

Infrastructure Monitoring: Multi-Tier Gigamons, Taps fiber and copper.

PROFESSIONAL EXPERIENCE:

Confidential, North Carolina

SYSTEMS ENGINEER 2

Responsibilities:

  • Serve as expert for assigned applications. Configure, program, document, install and maintain UNIX operating systems (Linux, Solaris).
  • Authorize system upgrades based on evaluation and testing and release cycle following the approved Time Warner Cable Change Management Process.
  • Provide systems and applications support which includes MAS, mADM, AMS and MBMS and engineering for the Sun Solaris platform and Linux based platforms. This role is a combination of advanced systems administration and systems engineering. · Understanding of shell programming (Borne shell, C shell, and/or Korne shell), knowledge of PERL and C programming; must be able to configure, program, install and administer a variety of UNIX services and server applications.
  • Create, write and maintain scripts and programs to perform system administration tasks such as system error reporting, backups, utilization rates, and capacity, security checks, etc.
  • Manage performance, reliability and security on UNIX systems.
  • Serve as an expert for assigned applications. Configure, document and maintain applications.
  • Specific applications and devices supported and maintained include:
  • Scientific Atlanta DNCS, Application Server, TED Server, XOD Server/MAS, BIG/TSB, set top box, CableCARD devices.
  • Tandberg/Mystro BMS, Tandberg AMS, Tandberg MediaPath Catcher, Storage Array and all associated devices and components
  • VOD & XOD content servers and monitoring servers.
  • Performs software upgrades including troubleshooting and repair to applications running on the above devices in a manner consistent with Time Warner Cable’s change-management procedures. Maintain video source mapping, content encryption, and channel lineups for digital services.
  • Maintains Video on Demand and Pay Per View offers, including special event and special interest programming packages.
  • Interface with various departments with various technical levels to coordinate service activation and troubleshoot product performance issues, including Billing/IT, Marketing, Corporate, Customer Service, Technical Operations, Engineering/Maintenance, equipment vendors and contractors.
  • Author, maintain and analyze reports for storage capacity, system capacity and reliability.
  • Updates and maintains manual and computerized logs and records in accordance with Federal, State, and Local Government and Time Warner Cable Engineering requirements.
  • Maintains inventory and maintenance records on equipment and parts. · May assist in on the job training of lower grade personnel.
Confidential, New Jersey

Infrastructur Engineer

Responsibilities:

  • Built Servers to hardware specification.
  • Racked and Cabled Servers and all Network equipment.
  • Ran Fiber Cables, Copper Cables, Multi -Mode, Single Mode.
  • Monitored Data Center Environment for alerts.
  • Escort Clients and assisted with troubleshooting hardware issues.
  • Configure switches, Cisco, Juniper, and Force10.
  • Ran trunking cables as needed.
  • Maintained logs for hardware shipping and receiving.
  • Performed testing of light levels.
  • Cleaned cabling and related hardware as needed.
  • Diagnosed and Repair servers as the need may arise.
  • Resolved and Troubleshoot connectivity and server issue.
  • Monitored tickets and perform resolution as required.
Confidential, New Jersey

UNIX - Linux Administrator

Responsibilities:

  • Monitored over 1000 critical production servers and trading systems and responded to and resolved critical issues.
  • Provided 1st and 2nd tier support for corporate systems and user applications.
  • Supported and implemented system standards, processes and security, to maintain corporate ITIL standards.
  • Maintained, updated and audited systems both hardware and software.
  • Added and maintained users on the network; assigned application access, ensured security, and maintained their configuration within standards.
  • Scripted to automate system tuning and modified existing scripts to correct production issues.
  • Executed Work Orders to completion.
  • Participated in weekly testing of servers and applications including failovers of disk groups in a cluster environment.
  • Built Servers to hardware specification.
  • Racked and Cabled Servers and all Network equipment.
  • Tested, patched and investigated network connections including fiber trunks, multimode and single mode fiber cables also copper connections. Experienced user of network testing tools for troubleshooting.
  • Configured network equipment when necessary.
  • Monitored Datacenter environment via Field View.
  • Performed maintenance, and configured zones in a cluster environment using VERITAS.
  • Scripted in Korn Shell to complete production deadlines. Provided additional technical support when needed.
  • Suggested improvements and enhancements to managers.
  • Provided management with necessary reports and documents.
  • Configured DNS servers in Linux and UNIX. Installed Solaris OS and performed troubleshooting.
  • Worked with hardware vendors, application programmers, and network and technical services staff, as well as, Sun Technicians.
  • Performed hardware upgrades on Solaris systems as required, worked directly with Sun Techs to install and trouble shoot hardware issues.
  • Performed all systems upgrades and patches for Solaris 8, 9 and 10 Linux RHEL 4 and RHEL5 servers.
  • Performed quarterly disaster recovery test, full system builds and applications support in a SunGard disaster recovery center.
  • Provided remote 24x7 support On Call.
  • Configured LUNs, raid disk groups and storage groups
Confidential, New Jersey

UNIX System Administrator

Responsibilities:

  • Provided remote 24x7 support On Call.
  • Configured LUNs, raid disk groups and storage groups on Clariion SAN for attached systems and configured volumes and file systems on all servers with Navisphere and DiskSuite.
  • Supported BMC Patrol Central Console 3.5, including knowledge module upgrades and added new KM's for system monitoring.
  • Supported the VERITAS NetBackup 5.0 solution on a daily basis, two L80 tape Library split to support Microsoft and Solaris backup solutions.
  • Performed hardware upgrades on Solaris systems as required, worked directly with Sun Techs to install and trouble shoot hardware issues.
  • Performed all systems upgrades and patches for Solaris 8, 9 and 10 Linux RHEL 4 and RHEL5 servers.
  • Performed quarterly disaster recovery test, full system builds and applications support in a SunGard disaster recovery center.
  • Supported ftp servers and all routing solutions for Solaris servers on the network.
  • Scripted in Korn Shell to complete production deadlines.
  • Responsible for installing multiple applications as requested.
  • Installed Solaris OS and performed troubleshooting.
  • Worked with hardware vendors, application programmers, and network and technical services staff, as well as, Sun Technicians.
  • Configured automated job schedules for nightly updates, and new client additions using Wingep.
  • Provided additional technical support when needed.
  • Suggested improvements and enhancements to managers.
  • Provided management with necessary reports and documents.
  • Configured DNS servers in Linux and UNIX.
Confidential

Computer Operator

Responsibilities:

  • Executed Disaster Recovery Plan annually off-site with a team of operations personnel.
  • Lead a staff of three computer operators to complete the work scheduled on mainframes, UNIX and NT servers.
  • Processed daily production job schedule.
  • Monitored mainframe console for all messages requiring operator intervention.
  • Performed system recovery and IPL procedures.
  • Ran daily backup saves to tape.
  • Operated Page Printing System continually checking print quality.
  • Sent output data via communications lines to clients.
  • Completed incident reports and logs.
  • Reported problems and progress to Shift Supervisor.

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