Systems Analyst Resume
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IowA
SUMMARY:
Systems Analyst / Software Engineer with 8 years experience designing program specifications to meet diverse client needs. Expertise includes COBOL, Visual Basic 6.0, VBA - Excel, JCL, and technical writing. Extensive background in JCL and MVS/ESA operating systems.
KEY STRENGTHS:
- Analysis and Problem-Solving Expertise
- Communication and Interpersonal Skills
- Enjoys the Challenges of a Fast-Paced Work Environment
- Strong Work Ethic
PROFESSIONAL EXPERIENCE:
Confidential, Iowa
Systems Analyst
Responsibilities:
- Identify client’s technical requirements and design and document program specifications according to clients’ needs
- Oversee development of new software and maintain existing software
- Support analysis for several systems on server and mainframe
- Assure the quality of outgoing information
Software Engineer
Confidential
Responsibilities:
- Identified client’s technical requirements
- Designed and documented program specifications to meet clients’ needs
- Oversaw development of new software as well as maintains existing software
- Supported analysis for several systems on server and mainframe and assured the quality of outgoing information
- Developed and maintained applications in several mainframe systems which were generally written in COBOL
- Wrote VBA - Excel applications
- Wrote and maintained VB code for PC/Mainframe GUI interface plus client-specific applications
- Wrote IT/Client Services training manuals including manuals for Roscoe, Xptr, and Cobol standards
- Trained new software engineers in in-house utilities and tools; contributed to software walk-through sessions
- Lead Computer Operator/JCL Specialist (1979 - 1997)
- Served in combined technical/leadership position with responsibility for operating large central processing units and assisting in workload management
- Trained employees in JCL including clerical staff and new operators
- Responded to internal and remote users with questions and operating problems, resulting in reduced user errors and improved turn-around time
- Scheduled execution of production work, prioritizing batch jobs and ensuring system resources were available
- Resolved system hardware and telecommunications problems to maintain peak system performance levels
- Supervised work team of up to 15 employees in absence of shift supervisor including extended absences, ensuring a smooth workflow while meeting production targets