SUMMARY:

Systems Analyst / Software Engineer with 8 years experience designing program specifications to meet diverse client needs. Expertise includes COBOL, Visual Basic 6.0, VBA - Excel, JCL, and technical writing. Extensive background in JCL and MVS/ESA operating systems.

KEY STRENGTHS:

• Analysis and Problem-Solving Expertise
• Communication and Interpersonal Skills
• Enjoys the Challenges of a Fast-Paced Work Environment
• Strong Work Ethic

PROFESSIONAL EXPERIENCE:

Confidential, Iowa

Systems Analyst

Responsibilities:

• Identify client’s technical requirements and design and document program specifications according to clients’ needs
• Oversee development of new software and maintain existing software
• Support analysis for several systems on server and mainframe
• Assure the quality of outgoing information

Software Engineer

Confidential

Responsibilities:

• Identified client’s technical requirements
• Designed and documented program specifications to meet clients’ needs
• Oversaw development of new software as well as maintains existing software
• Supported analysis for several systems on server and mainframe and assured the quality of outgoing information
• Developed and maintained applications in several mainframe systems which were generally written in COBOL
• Wrote VBA - Excel applications
• Wrote and maintained VB code for PC/Mainframe GUI interface plus client-specific applications
• Wrote IT/Client Services training manuals including manuals for Roscoe, Xptr, and Cobol standards
• Trained new software engineers in in-house utilities and tools; contributed to software walk-through sessions
• Lead Computer Operator/JCL Specialist (1979 - 1997)
• Served in combined technical/leadership position with responsibility for operating large central processing units and assisting in workload management
• Trained employees in JCL including clerical staff and new operators
• Responded to internal and remote users with questions and operating problems, resulting in reduced user errors and improved turn-around time
• Scheduled execution of production work, prioritizing batch jobs and ensuring system resources were available
• Resolved system hardware and telecommunications problems to maintain peak system performance levels
• Supervised work team of up to 15 employees in absence of shift supervisor including extended absences, ensuring a smooth workflow while meeting production targets