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Senior Engineer And Infrastructure Architect Resume

FloridA

SUMMARY:

I am currently located in the Tampa / St. Petersburg Florida area but, I am willing to relocate for the right opportunity. My peers describe me as a strong leader with the ability to effectively create, drive, and execute process. I subscribe to the notion that “you cannot solve a problem with the same mind that created it”. I am a strategic thinker that can operate outside of the box to accomplish any given project without losing sight of the big picture. I do this by drawing on my experience as an engineer and operations manager to see both the technical and administrative sides of an issue. By seeing both sides, I am able to build dynamic and diverse teams that quickly analyze, prioritize, and solve the problem at hand or implement proactive measures to keep the problem from happening in the first place. I have used this methodology throughout my career with great success and it has allowed me to operate and succeed in the most stringent environments.

WORK EXPERIENCE:

Confidential, Florida

Senior Engineer and Infrastructure Architect

Responsibilities:

  • Administrative position after returning from a leave of absence with essentially the same duties as before but without the title
  • Managed DevOps group that created unique solutions to common problems
  • Work with senior leadership and stakeholders to architect, build, and deploy both custom automated applications and server clusters for reporting, analytics, data warehousing, network and system management, and ongoing day to day operations
  • Architect, deploy and support current departmental information infrastructure

Manager Video Operations

Confidential

Responsibilities:

  • Created and Served as Operations Manager of the National Confidential Group overseeing day to day multi - site operations across all Bright House markets located in 5 states (FL, AL, IN, MI, CA)
  • Group was responsible for national server and network infrastructure to deliver Bright House onDemand services to 2.9 million subscribers. This included but is not limited to the operation, maintenance, implementation and inventory of all server clusters (Linux, Solaris, Oracle, MySQL, and Apache), server storage (iSCSI and Fiber SANs), content management and delivery, networking equipment (Cisco routers, switches, load balancers), national links, and firewalls that were part of the onDemand service delivery across the national footprint utilizing 2 national data centers in order to maintain hardware and service geo redundancy
  • Created and led secondary development group that developed and implemented custom automation and analytical tools to optimize employee and group performance and to fill the gaps of the vendor’s capabilities
  • Serve as principal decision maker for all group server hardware, software, and configuration management
  • Led and served as principal point of contact for all group crisis management activities and service outages
  • Created and routinely tested national disaster and recovery plans for both natural and unnatural disasters
  • Created key point indicators (KPIs) and metrics to gauge group and system performance
  • Created and maintained strategic alliances with cross functional groups and vendors to ensure all installs and upgrades meet or exceed legal, regulatory (OSHA, FCC, and PCI), and performance benchmarks
  • Perform continual operational cost analysis to evaluate current budgetary position, determine future needs, and propose annual budgetary requirements
  • Handled contract negotiations with vendors to establish support Service Level Agreements (SLAs) and ongoing maintenance contracts
  • Tracked and managed both local and national expansion projects to ensure all tasks were completed within the time and budgetary constraints
  • Analyze system software and hardware efficiency and effectiveness to develop upgrades and expansions to stay ahead of user trends
  • Develop, Review, and Implement operational policies and procedures to comply with both company and industry best practices
  • Manage and coach employee performance and development through regular evaluations

Confidential, Fort Wayne, Indiana

Manager Video Server Operations and Development

Responsibilities:

  • Created and Serve as Manager of the National Video Server Operations and Development Group responsible for the day to day multi-site operations across all Frontier markets located in 4 states (IN, WA, OR, CA)
  • Group was responsible for the national server and network infrastructure to deliver all Frontier video services (FiOS (RF over Fiber), Microsoft Mediaroom (IPTV), and FrontierTV (TV-Anywhere)) to 80K subscribers and the development and support of the set top Interactive Media Guide (IMG). This included but is not limited to the operation, maintenance, implementation, and inventory of all server clusters (Linux, Solaris, Windows, Oracle, MySQL, MS SQL, Apache, and IIS), server storage (iSCSI, Fiber, and SAS SANs), content management and delivery, security and access domain management (10 Active Directory Domains), networking equipment (Cisco and Juniper routers, switches, load balancers), national links, and firewalls that were part of the individual video service delivery across 2 local data centers and 1 national data center maintaining hardware and service geo redundancy
  • Serve as Acting Director of Video Operations as needed

Confidential, Nashville, Tennessee

Operations Manager

Responsibilities:

  • Dual role consisting of overseeing the day to day operations of both the warehouse/freight logistics and IT infrastructure and support
  • Determine staffing needs for both temporary and long term projects (warehouse) and negotiate bill rates, term limits, retention rates, and contractor requirements with multiple external temporary agencies
  • Perform continual operational cost analysis to evaluate current budgetary position, determine future needs, and propose annual budgetary requirements for both warehouse and IT support systems
  • Perform continual operational process and space utilization evaluations to ensure warehouse space and employees were being utilized as efficiently as possible
  • Negotiated storage, work, and transportation contracts with outside clients
  • Ensured facility and employees maintained OSHA compliance

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