OBJECTIVE:

To apply my technical skills and experience in an IT environment that employs the latest technology and is conducive to learning and improvement. I am willing to relocate within the state of Texas.

TECHNICAL SKILLS:

Networking: Cisco IOS; WAN/LAN technologies - T1, MPLS, ISDN/PRI, Fiber, Ethernet, VLANs; RADIUS Authentication; Various FTP/SFTP servers; DNS and DHCP; 802.11x (Aruba and Cisco); Cisco PIX and ASA firewalls; Nortel VPN concentrators; Cisco 802.11 wireless access points; Coax / BNC, Twinax, Ethernet and Fiber cabling and network design; Telular GSM routers and modems; Palo Alto; Riverbed; Squid proxy; NetBrain, HPE Comware; Gestio IP

Storage / SAN: Equalogic Storage Area Network; Dell & HP Server RAID; Dell / LSI Fiber & SAS Channel SAN; Quantum, IBM & Exabyte tape libraries; iSCSI ; Buffalo Technologies Terastation units

Voice: Nortel Digital Cabinets; Executone Digital Cabinets; Toshiba Strata phone systems; Demarcation extensions and wiring; 50-Pair and 66 block wiring; Digital and Analog voice cabling; 3com VoIP; Cisco VoIP, Unity, CallManager

System Administration / Helpdesk: Windows Server 2000/2003/2008 ; SCCM 2007 / 2012; Windows XP / 7 / 7 x64 Desktop support; AS/400 QSYSOPR & QSECOFR; Linux (RedHat, RHEL, Debian); Active Directory and group policies 2003 & 2008; Database systems - MSSQL, MySQL; Web servers - IIS, Apache, Tomcat; Symantec Backup Exec; Rubrik backup solutions; NetVault Backup; Websense; Remedy; Printer hardware support Repairs and maintenance; Blackberry Enterprise Server; Symantec Endpoint Protection; McAfee Enterprise and ePolicy Orchestrator; Batch scripting and Windows PowerShell; Scripting in VBS (LDAP and WMI); Powershell; Dell, HP & IBM server hardware and rack systems; VMWare Esxi and Vsphere, Vsphere Update Manager.

PROFESSIONAL EXPERIENCE:

Sr Windows Admin

Confidential,Austin, TX

• All Windows server administration: AD, WSUS, MBAT, MSSQL, KMS/VMAT, File and Print Services.
• Virtualization support using VMWare Vsphere, multiple Data Centers and Clustering, Resource Pools, VMWare Update Manager
• Responsible for documenting the Windows environment, upgrades, establishing written policy, and upgrade procedures using Confluence.
• System monitoring using LogicMonitor.
• Infrastruction migrations including going from Quantum to Rubrik backup systems, vSphere 5.1 on Windows to 5.5 VCSa, Upgrading Cisco WLC and Prime to current version, Migration to newer Cisco ASA 5525X hardware, 10g network upgrade.
• Security upgrades and system hardening, GPO review.

Marine IT Sr Support Specialist

Confidential,Houston, TX

Responsibilities:

• Windows Server 2003 / 2008 R2
• Active Directory 2003 / 2008
• DNS, DHCP, SMTP, Exchange
• Group Policy Management
• Windows 7 x64 workstations
• Cisco switch stacks for fiber and Ethernet
• Debian and RHEL server management
• Aruba Clearpass wifi and management systems
• Palo Alto and Panorama firewall management
• Standardized policies and scripts for domain logon scripts and mapped drives.
• Collaborated with Corporate IT for a Standardized Management Environment.
• Conversion from ship based Postfix email servers to Exchange.
• Roll-out project for a blade based virtualization system and redundant SAN system.
• Reduced in rank after company resizing which dissolved the North And Latin America region into the Atlantic Region run from Europe, and all my staff were laid off.
• Technical lead for all regional issues (see next job listing below).
• Responsible for onshore and offshore scheduling, port calls, rollouts, staff vacation planning and hotline coverage, etc.
• Hiring and annual performance review, pay rate increases and bonus considerations for staff.
• Parts ordering within established budget limits, prioritizing capital expenses.

Network Engineer

Confidential,Beaumont, TX

• Maintained ship networks for the Gulf region.
• Windows Server 2003 / 2008 R2
• Active Directory 2003 / 2008
• DNS, DHCP, SMTP
• Group Policy Manager
• XP Pro Workstations
• Multiple Internet connection options based on ship location
• Ethernet, Fiber, and wireless.
• Standardized policies and scripts for domain logon scripts and mapped network drives.
• Designed and implemented a fleet wide Server 2008 roll-out / upgrade.
• New domain policies used fleet wide.
• WSUS installation and standardization.
• Ensured system uptime for the management software package ‘NS5’ and successful replication of its MySQL databases via email and FTP.
• Process design and review for more efficient information systems.
• After a budget cut I was able to absorb and automate a job previously held by a full time network engineer.
• Maintained SeaWave communications systems. A Linux-based email server with multiple routing options including an Iridium satellite modem.
• Designed and implemented backup solutions for the ships using embedded Microsoft software and custom scripts.
• Researched and implemented LogMeIn Pro2 as a remote control and maintenance tool for the fleet.
• Began an implementation project for a Standard Management Environment including system images with Acronis Universal Restore.
• Maintained servers and workstations on the Department of Transportation government network per federal regulations.
• Interacted with Dell, HP, AT&T and Verizon for GSA equipment maintenance and repairs.
• Developed custom scripts for equipment reporting and surveying.
• Designed and supported installation of replacement networks, training room, VTC, and Cisco VoIP systems for the Beaumont Reserve Fleet after facilities and buildings were lost during Hurricane Ike as part of the Fleet Expansion Project.

IT Field Technician

Confidential,Port Arthur, TX

• Supported on-site servers and software for the Bechtel and Jacobs Engineering firms.
• Primary helpdesk point of contact on-site for a project including hundreds of CAD workers.
• Workstation deployment and reassignment.
• Assist in design of temporary work spaces and networks, up to a twenty two unit wide trailer complex.
• Assist Motiva personnel with the rebuilding of the plant’s fiber infrastructure after Hurricane Rita.
• Administered multiple hardware VPN connections and open internet access points for several different contractors on-site.

Network and Systems Administrator

Confidential,Beaumont, TX

• Active Directory and Exchange 2003 administrator.
• Handled all wiring expansion and cabling.
• Designed and implemented a SharePoint Intranet.
• Implemented a video training solution embedded in the SharePoint site.
• Used custom VBS tools to develop network reports for the SharePoint site.
• Designed and implemented a Storage Area Network solution for an imaging expansion project.
• Implemented WSUS for bandwidth minimization and workstation update control.
• Nortel phone system administration.
• Maintained a network tape backup solution with off-site storage.
• Maintained SOX compliance for the financial network.
• Designed and implemented a corporate Websense filtering solution.
• Designed and implemented a wireless access control system for free Wi-Fi using nCat.
• Administered a VPN WAN for a secure ATM network using Nortel hardware.

Computer Business Systems Instructor

Confidential,Beaumont, TX

• Part time instructor for a course designed to prepare students to enter the work force with basic computer understanding and take the Microsoft Office Specialist certification test.
• Classroom training for beginners in computer business systems, MS Office, networking and Windows basics, etc.
• Developed a Linux Helpdesk environment based on FOSS packages for helpdesk ticketing and tracking.

Computer Technician

Confidential,Beaumont, TX

• In shop and on-site technician for an on call computer service division.
• Performed network design and installation for many customers.
• Built I386 workstations and servers.
• Software and hardware support for on call customers.
• Sole support for many small businesses in terms of network, server, and workstation support / helpdesk.
• Okidata fax printer and MFC hardware support and training.
• Samsung printer support and training.
• Network Copier and Multifunction installation and maintenance.
• Support for HIPPA clientele scanning and printing needs.

Tier II Support

Confidential,Port Arthur, TX

• Technical support technician for Home and Small Business Dell telephone support.
• Handled escalated calls from Tier I for technical or customer support issues.
• Assisted with training and mentoring of Tier I techs.
• Assisted with the wiring and setup of an expanded building on a volunteer basis.

Network Administrator

Confidential,Beaumont, TX

• Sole source network administrator, system administrator, and help desk for a robotics manufacturing company.
• Windows 2000 server and workstation administration.
• Purchased and built clone i386 workstations for drafting usage.
• Autocad support.

Tech Support

Confidential,Beaumont, TX

• Sole help desk and engineer for an internet service provider while it was being purchased by another ISP.
• Dialup technical support.
• Integration support for merging two ISPs.
• Wireless point to point internet connection installation.

MIS Operations, Night Shift

Confidential,Beaumont, TX

• Night shift operator for a sales, finance, and service company that ran primarily on an AS/400 system.
• Installed a Microsoft NT server and setup an NT Domain.
• Built a RedHat 6.2 server for Network File Storage.
• Maintained a Novel 4.12 server for Executive file storage.
• Domino R5 Administrator.
• Used spread sheets and basic formulas to reorganize the company’s cell phone plans and save over ten thousand a month.
• Performed backup support for all Telcom operations. Cabling new buildings, upgrades to company LAN/WAN, upgrades and maintenance of the phone system.