PROFESSIONAL SUMMARY:

• 9 years of experience in IT Infrastructure Management Project Management, DevOps, Continuous Integration, ITIL, Networking, Systems Administration, Application Release Management & Testing with technical expertise in the implementation, operation and support functions. Experience in multiple project management, Puppet, GitHub, Jenkins, Red - hat Linux. Excellent Communicator, quick learner and adapts to emerging technologies.
• Design, Develop and Implement CICD (Continuous Integration Continuous Deployment) integrating, Puppet, Github and Jenkins across the platform.
• Exposure in multiple working Environment such as Banking, Financial and Insurance Domain.
• Experience in Software development life cycle (SDLC), agile Methodologies .
• Configuration and management of different environment such as Linux, solaris and Windows.
• Installed/Configured/Managed Puppet Master/Agent. Worked with modules and Manifests, download pre written modules from puppet-forge.
• Worked with GitHub to manage source code repositories and performed branching, merging and tagging depending on requirement.
• Proven Success in Systems Optimization, DevOps and Strategic IT Solutions.
• Managing and Coordinating Multiple Projects - Business, integration and regression Testing of Unix Platform/Middleware /Business Application.
• Experienced in managing IT infrastructures and Application Testing across multiple platforms (Unix, Linux).
• Release, D eployment and Incident Management with technical expertise in the implementation, operation and support functions.
• Proven ability to create and deliver solutions tied to business growth, organizational development and systems/network optimization.
• Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.
• Comprehensive understanding of UNIX concepts, managing and set-up of test environment.
• Rendering Multilevel Support which includes L3, L2 and L1 support to administration, installation, testing, and support of client/server hardware, software, peripherals, and networked systems for Solaris, Linux, and Windows NT/2003 Server.
• Guiding, motivating and implementing Automation.
• An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
• Installation and configuration of Middleware, oracle DB, Oracle DB upgrade and Sparc to X86 Migration .
• Experience with package installation, parameters and dependencies .
• Experience in multiple workflow and deployment tool such as Magnify, Remedy, ELVIS, ASDIS, Jenkins and Service Now.

TECHNICAL SKILLS:

• DevOps
• Jenkins
• Unix
• Solaris
• Linux
• Windows
• Administration
• Project Management
• Productivity Improvement
• Knowledge Management
• Jenkins
• Github
• Technical Support
• Systems Installation,
• Configuration & Upgradation
• Application Testing
• Non Functional Testing
• Training & Mentoring
• Net Backup
• Putty
• Release Management
• Deployment Management
• Incident Management
• Perl Scripting
• Oracle Database
• Database Upgrade
• PL/SQL
• Database Migration
• SSH Client
• Puppet Master

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, Arizona

DevOps Engineer

Responsibilities:

• Worked with GitHub to manage source code repositories and performed branching, merging and tagging depending on requirement.
• Design, Develop and Implement CICD (Continuous Integration Continuous Deployment) integrating, Puppet, Github and Jenkins across the platform.
• Exposure in multiple working Environment such as Banking, Financial and Insurance Domain.
• Experience in Software development life cycle (SDLC), agile Methodologies .
• Participate in requirement gathering, planning, implementation, deployment and management of any infrastructure change in the client’s technical environments.
• Responsible for sharing the report metrics on Change Records, Incidents, Problems and technical environments’ availability with the Client Manager and all the Stake holders.
• Point of contact for onsite and offshore team for any infrastructure changes, deployment of production releases in technical environments, any other technical challenges and escalations.
• Project Planning, Client communication, requirement gathering, Project task monitoring, review project activities
• Installed/Configured/Managed Puppet Master/Agent. Worked with modules and Manifests, download pre written modules from puppet-forge.
• Decide, assign and supervise day-to-day activities of onsite and offshore team to ensure that the project deliverables is in line with the project plan and as per the project requirement. In addition, to ensure that execution of the project is as per Cognizant and Client’s quality procedures.
• Participate in the sprint-planning meeting with development and QA team, identify changes needed for the environment, propose solutions, implement then using agile project methodology, and manages different tracks by scheduling the release of each Sprint based on business criticality.
• Coordinate the Onsite-Offshore operations of project.
• Lead manage and track multiple time bound, financial impact short-term, long-term projects including changes in Database, WebSphere, Security SSO Certificates and OS Patches etc.
• Perform and assign activities like installation, Configuration and administration in an environment running various front end, middle-ware and back end technologies and products ranging from IIS, IBM, HTTP server, WebSphere application server, WebSphere business integration server, WebSphere process server, MQ address validation server, extreme document management, and various insurance application.
• Act as a liaison between QA, Application development and Operations.
• Use service now to approve, assign, and track changes and incidents in the environment.
• Identify and implement environment management process and procedures for optimizing the day to day activities which includes enabling high availability of applications, automation of task, performance tuning of environments, handling changes in the environments, working on non-production incidents and restoration of services, enabling security in the environments and the management of server/application assets.
• Sharing metrics on activities performed and environment availability on a weekly basis.

Confidential

Infrastructure Engineer / Test Engineer

Responsibilities:

• Managing 1700+ Development/Test Environment servers as First Point of Contact.
• Performing User Management and group modifications based on the request.
• Monitoring automated Solaris update service (SUS) jobs and perform manual update if required.
• One of the key Player for handling end to end Application testing Request called RFC as Test
• Engineer and enabling smooth roll out in production for an application.
• Certificate Management on STD/WAS/IHS/Oracle-PKI soft-tokens.
• Middle-ware/web sphere Installation, WebSphere Cell Creation.
• Gathered all small pieces of information spread in various resources for Certificate Renewal merging them in a SOA Document and provided extensive training to all team members.
• Oracle stack Installation/ Upgrade/DB Migration (from sparc to x86).
• Activation and deactivation of backup policies for various file systems.
• Packages and Patch Management.
• File system management, quotas Implementation and cronjobs scheduling.
• Monitoring system health in terms of disk utilization, zombie processes and other sort of regular issues.

Confidential

System Administrator

Responsibilities:

• Installation and configuration of sparc/x86 based servers.
• Package and patch installations.
• Monitor System Performance Parameters using iostat, vmstat.
• Monitor system processes & networks statistics using netstat.
• Performance Monitoring & Reporting.
• Implementation of quotas for file system specific and user specific.
• Backup and Restoration Process using tar and ufsdump command.
• Installation and configuration of servers including base lining the servers.
• Software deployment using Tivoli tool.
• Configuration of network Printers and creating queues to assign permission to users.
• Creating backup with different Backup Strategies.
• Supporting and coordinating with onsite support for remote issues and escalating to upper level.
• Managing User id (NBK ID, NBE ID) in active directory level.