Lead Systems Engineer Resume
Austin, TX
SUMMARY:
- Excellent professional record for management positions in systems and network administration
- Extensive expertise in systems, network and Exchange administration and technical support
- Proven ability to train, evaluate, and lead successful teams of technical employees
- Demonstrated skill in systems design, engineering, and implementation
- Recognized as a creative and effective technical troubleshooter and problem solver
- Superb technical acumen with a wide array of systems, software tools, and protocols
- Strong communication, multitasking, and organizational skills in fast - paced IT situations
TECHNICAL SKILLS:
OS Experience: All modern Microsoft client & server Windows platforms
Messaging: Exchange 5.5-2016, SharePoint Server 2003-2007 (MOSS), OCS, Lync 2010-2015, Cisco IronPort
Virtualization Experience: MS Hyper-V, ESXi 4.x - 6x, vCenter, dvSwitches, vSwitches, Nexus 1000v, vShield, HA, DRS, VM’s, Templates, Snapshots, Clones, Clusters, Datacenters, vCenter Update Manager, VEEAM
Information Assurance: Symantec, McAfee, eEye Retina & REM, GFI LANGuard, Harris STAT, Hercules, Microsoft Baseline Security Analyzer (MBSA), Tenable NeWT, Shavlik HFNetChkPro, Internet Security Scanner (ISS), MS ISA Server, SUS/WSUS, SMS/SCCM, DISA STIG Configurations, QTip, ACAS
Public Key Infrastructure: Certificate Authority, Radius, TACACS, 802.1x, Soft Certificates, Token-based Certificates, Server Certificates, Digital Signatures, CRL, OCSP, TVA servers, LDAP servers & queries
Scripting: PowerShell, Basic (.bat files), LDAP, SQL, ObjectPAL, vbScript
SAN Experience: Dell EqualLogic, Dell Compellent, IBM XIV, IBM V7000, EMC2 Clarrion, NetApp, DotHill, Brocade fiber switches, Emulex HBA, qLogic HBA, MS iSCSI Initiator, PowerPath, Navisphere, Unisphere, HBAnywhere, SanSurfer, SAN HQ, Brocade Network Advisor, Dell Storage Manager
Hardware: Dell, HP, Compaq, IBM Servers, Workstations, Laptops, NAS, Tape Libraries, FC Switches, SAN, IBM BladeCenter, Server Racks, Printers, UPS, PDU’s, KVM’s, KMM's
Network Tools: Confidential (NPM, NCM, SAM, NTA, Engineer’s Toolkit, LAN Surveyor, IPSLA, Storage Manager, Virtualization Manager, IPAM), WhatsUp Gold, Symantec Ghost, Acronis, EMCO Network Inventory, Altiris, MS Migration Tools, NetPro Tools, NetIQ Tools, Quest Administration & Migration Tools, CiscoWorks
Network Services: DNS, DHCP, WINS, Telnet, WWW, FTP, TFTP, SFTP, SCP, NTP, DFS, WMS, WDS, NFS, SNMP, SSH, Active Directory, Directory Services, Kerberos Authentication, Network Security, MS Clustering Service, IIS
Database Experience: MS-SQL Server (2000- 2016), Interbase, Firebird, Paradox, ReportSmith, Impromptu, Crystal Reports, Case Tools, xCase, Case Studio, ER/Studio
Networking: Cisco Catalyst switches, Cisco Nexus switches, routers, PIX firewalls, IOS, PIX-OS, NX-OS, vBrick Server, AN/CYZ-10, KIV-7, KIV-19, KG-250, ACLs, AAA, EIGRP, VPN, Port Security, 802.1x, Multicast
Office Software: MS Office (XP-2016), MS Visio, MS Project, MS Frontpage, MS SharePoint Designer, MS Office Communicator, Corel WordPerfect, OpenOffice, Adobe Acrobat, GIMP, Confluence
US Government Software: ADOCS, JADOCS, Falconview, Flying Squirrel, PSDS2 (Terrasight, GeoCOP, Live Video Portal)
EXPERIENCE:
Confidential
Lead Systems Engineer, Austin, TX
Responsibilities:
- Responsible for a team of highly skilled Senior, Intermediate, & Associate Systems Engineers
- Ensure projects are properly planned, submitted for approval, and resources assigned for timely completion
- Help individual engineers set quarterly goals to help develop their skills & value to the company
- Evaluate all team members and assign rankings to determine bonus & promotion
Senior Systems/Infrastructure Engineer Consultant
Confidential, Austin, TX
Responsibilities:
- Assist organizations’ single Exchange Engineer perform maintenance and optimization tasks on Exchange environment with 40K+ mailboxes and 50TB+ of database storage
- Assist infrastructure team perform VMware virtualization tasks, including installation, configuration and maintenance of ESXi hosts; vCenter maintenance, & VEEAM Backup services
- Assist infrastructure team perform hardware infrastructure installation, maintenance, and cleanup in the primary data center for the company
Senior Systems/Infrastructure Engineer Consultant
Confidential, Austin, TX
Responsibilities:
- Advised development team on PowerShell cmdlets usage for next generation Exchange monitoring solution being built by Confidential
- Advised Product & Program Managers on Exchange 2010/2013 monitoring implementation
- Redesigned multiple lab environments to enable live simulation testing of development team solutions
- Performed research & documentation on Exchange 2010/2013 best practices, performance counters, and Exchange cmdlet optimization
Confidential
Senior Enterprise Systems Engineer
Responsibilities:
- Designed deployment of VMware ESXi 4.x/5.x, vCenter 4.x/5.x, & EqualLogic virtualization environment to hub & spoke sites throughout Iraq
- Provided principal technical guidance on AD forest/domain migration, collapse and restructure
- Created systems documentation for current and proposed future architecture, including AD, GPO, DNS, VM, Exchange, SCCM, SAN, and DFS. Developed multiple SOP’s/TTP’s for systems implementation and operations
- Redesigned & implemented new PKI infrastructure based on OCSP Validation Authorities & Responders
- Designed & implemented Lync 2010 deployment with Exchange 2010 integration for DOD personnel at the US Embassy
Confidential
Enterprise SCCM Engineer
Responsibilities:
- Supported Enterprise SCCM infrastructure for multiple networks with over 40K systems
- Installed and configured Central & primary site servers within the SCCM hierarchy
- Performed SCCM hierarchy migration on multiple networks
- Designed new collections, queries, & reports for better management capabilities
- Created & deployed software distribution & software update packages & advertisements for IAVA remediation & application deployment
- Provided Enterprise Active Directory engineer support for multiple classified & unclassified DOD networks
- Created & maintained documentation and performed projects to improve network security and optimization
- Provided support to multiple Regional NOSC as the centralized escalation point for all Systems & AD problems
Confidential
Senior Systems Engineer
Responsibilities:
- Responsible for network, systems, telephony, infrastructure, & logistical support on the Phoenix Base Enclave
- Lead Engineer for multiple classified and unclassified networks with more than 8000 users, 5000 workstations, and 150 physical servers
- Developed numerous scripts & Active Directory queries to facilitate improved management & automate processes
- Lead engineer for Group Policy Objects (GPO’s), Organizational Unit (OU) structure, and user permissions
- Planned & supervised complete forest-to-forest Active Directory, Exchange, Data, & IP migrations on multiple networks
- Developed, implemented, & maintained Distributed File System (DFS) structures for the various networks
- Key engineer for all hardware, software, & Kerberos authentication issue resolution and configuration management
- Responsible for all OS & third party patching using multiple network remediation tools
- Designed & implemented backup & disaster recovery infrastructure contingency plan
- Directly mentored all site personnel on NetOps procedures and protocols
- Performed course of action (COA) analysis for network/systems infrastructure upgrades. Additionally, performed COA analysis for personnel cuts/increases during base realignment
- Deployed, maintained & administered multiple SAN solutions including: disk allocation (LUNS & Raid groups), resource management, and zoning of Brocade fiber switches and World Wide Names (WWN’s)
- Responsible for greatly improving network security, stability, & reliability resulting in a much more mature network infrastructure while enforcing DISA & NETCOM standards for security & accreditation