PROFESSIONAL SUMMARY:

• Over 12+ years of experience in IT Services in Information Technology.
• Expertise with Data Center Migration and Backup tools like Commvault, Networker and Avamar.
• Excellent hands - on experience with migration and support CommVault backup tool across the Data centers which includes CommVault to CommVault, Net backup to CommVault for Physical to Physical, Physical to Virtual, Virtual to Virtual servers.
• Extensive knowledge of deploying backup tool in new servers builds, Configuring Clusters and DB servers and working with various team to analysis and planning for migration.
• Solid experience working as Project Lead and providing Wintel and backup support across NA datacenters for Windows 2000/2003/2008 servers and backup tools Commvault, Netback, Networker and Avamar for VMware servers.
• Strong hands-on skills with installing, configuring Windows 2003 and 2008, provided support for backup, and File systems.
• Expertise with Administration of Load balance, Performance and Health checking for node servers.
• Strong working knowledge of report generating and analysis of CPU, MEMORY utilization.
• Proficient in ability to track the event viewer and Log files for root causes analyzing.
• Solid experience in managing relationships between business customers and IT experts to define project scope, manage requirement gathering process, oversee User Acceptance Testing, and carry out project related activities.
• Demonstrated sound analytical and problem solving skills with good exposure to key facets of leading teams to meet or exceed objectives; focused on meeting customers’ requirements and expectations.
• Excellent Communication Skills and a Good Team Player with problem-solving capabilities and working on large Multi Scale Projects.
• Pursuing AWS solutions architect certification. Plans to leverage this expertise along with Management, Quality Assurance, Test architect and network skills to improve the cloud implementations
• Over 7+ years of experience in IT Services (Infrastructure Management) with exposure to multi-vendor product support.
• 9+ years of experience with IT Infrastructure Support.
• 5+ years of Active Directory and Exchange Server 2007, 2010, and 2013.
• 5+ years of experience with Windows Server 2003, Server 2008, 2008 R2, and 2012.
• Proficient in designing documents and developing standard customized solutions.
• Strong programming skills with diverse computer science and electronics experience; ability to learn technologies quickly.

TECHNICAL SKILLS:

Operating Systems: LINUX (Ubuntu, Red Hat, CentOS), Windows Server 2008, Windows 2000/2003, Windows 98/2000/2003/ XP, Windows Vista and Windows 7,Server 2008 R2, Server 2012

Cloud: AWS

Active Directory: Active Directory creation, modification and deletion of user accounts, distribution and security groups, and service accounts, AD cleanup projects

Networking: OSI and TCP/IP models, IP addressing, DNS, Firewall Protocols (DHCP, SMTP, SNMP, IPv4, IPv6, FTP, and Intranet)

Hardware: Servers Provisioning, Data Center experience

PROFESSIONAL EXPERIENCE:

Confidential, Sterling, VA

Backup Administrator

Environment: AWS, Commvault 9.0, 11.0 and Networker

Responsibilities:

• Planned and implemented backup tool migration from Netbackup to CommVault V 9.0
• Planned and implemented version upgrade from CommVault version 9.0 to V 11 with hardware refreshment
• Managing& administrating backups of 2,000 + servers
• Maintained the backup success rate above 99% in the client environments
• Supporting and administrating 600+ client’s backup/restore activities in VERITAS NetBackup 7.0.1
• Install and configure CommVault iDataAgent agents for File systems, SQL, Exchange, Oracle RAC, PostgreSQL and EXADATA databases setup a VADP backup for all VM servers
• Configure EMC Isilon library/NetApp storage and Data domains to CommVault backups
• Share the disk library volumes between media agents and configure global deduplication database
• Configuration of local/shared index cache for backups and load balance of the backups between media agents
• Create different storage/global de-duplication policies, schedules and balance the backup windows schedule
• Creating SIDB’s and troubleshooting de-duplication problems
• Creating SIDB copies and configure of auto recovery if corrupted
• Worked extensively in Disaster Recovery Exercises (DR).
• Daily tasks like events checking and job status checking and troubleshooting the backup failures in CommVault
• Experience in troubleshooting File system, Oracle, SQL, VADP, Oracle RAC, PostgreSQL, EXADATA backup and restores
• Install and configure CommVault media agents and configure for LAN free backups
• Successfully implemented the incident tickets automation in HPSM for the CommVault backup failures and saved manual efforts involved in the ticket creation process
• Load balance backup traffic across media agents and plan for new media agents as required
• Involving in decommission of old environment and migrating needed clients to new environment
• Provided on call support and remote support for 24/7
• Troubleshoot and resolve CommVault software and hardware-related issues
• Responsible for installing patches for system upgrade as required
• Responsible for User account management and group account management
• Performed technical trouble shooting and issue resolution
• Performing and managing periodic performance reporting to support future capacity planning
• Working with vendor support for backup/restore related issues

Confidential, Glen Allen, VA

Migration Lead/Backup Administrator

Environment: AWS, Windows Server 2003, 2008, 2008 R2, VMWare, ESX and ESXi 4.1 & 5.1, and Commvault

Responsibilities:

• Played Vital Role in Data Center exit of four major non-strategic data centers in North America Region.
• Managed successful migration of critical production and contingency servers with no/less impact to business
• Optimized data center consolidation by employing various migration strategies; such as Physical to Physical (P2P), Virtual, seed &swing migration, fork-lift migration, and server consolidation.
• Migrated 200+ Physical to Physical (P2P) Images using Platespin convert Tool Across Datacenter with Zero Down time.
• Participated in migration execution of 8000+ application instances as migration specialist.
• Facilitated, tracked and coordinated decommission of servers.
• Worked on Windows cluster servers Roles migration (seed-n-Swing Method) with less Downtime.
• Involve in design and implementation of P2V V2V and p2P server migrations using Platespin.
• Migrating CommVault backup tool for Windows 2003, 2008 and Unix/Linux/AIXservers from different data center based on client requirement.
• This includes Physical and Virtual servers planning and analysis.
• Proactively validate the collect the data gathering details for the source servers and validate the necessary activity are completed before migration.
• Migrating net backup clients to CommVault backup.
• Co-coordinating with OS team and troubleshoot various types of issues during migration.
• After migration, worked with business owners and decommission the source servers.
• Planning and designing for the backup tool migration. planning and implemented Media agents build and configuration creating Global de duplication & storage policy creation setup a VADP backup and Oracle RAC, PostgreSQL, Exadata configuration planning and implemented Disaster recovery exercise
• Data domain configuration for backup
• Provisioning online SAN storage to different OS environments which includes Unix, Windows and VMWare Systems for EMC VMAX storage using Unisphere.
• Performing LUN expansion and reclaiming the disks.
• Coordinating with support partners (Windows, UNIX, and Network) to troubleshoot any LUN inaccessible and performance issues.
• Plan and execute global disaster recovery exercises while working closely with the production and business team.
• Coordinate with Facility/Server teams for SAN connectivity and configure zones. define project scope, objectives, staffing, resources and deliverables develop project plans that identify key issues, approaches and performance metrics plan and schedule project timelines and milestones track project deliverables control project variances through root cause analysis and correction implement and manage project changes and interventions develop and present reports on project progress maintain communication with project stakeholders and manage expectations
• Handling Changes, IR within SLA timelines using tool HPSM

Confidential, Fort Myers, FL

Team Lead/Backup Administrator

Environment: Windows Server 2003, 2008, 2008 R2, Networker and Avamar

Responsibilities:

• Creating and configuring backup policies.
• Configure Backup changes.
• Deployment of new virtual Avamar proxy using VMware Vsphere
• Migration of backup clients from Avamar 6.0 to 7.0 version
• Client proxy upgrades in Avamar Grids
• Capacity Planning Data Domain Configuration with Avamar.
• Worked on tuning backup policies using Netbackup /Avamar
• Maintained tape drives on Media servers. Including adding and configuring new tape drives for Netbackup 7.5
• Creating Policies, Groups and Schedules using Netbackup/Avamar
• Monitor backups daily and resolve incidents for backup failure alerts.
• Trouble shoots backup failures and ran manual backup.
• Troubleshooting hardware issues in tapes and drives.
• Troubleshoot server level issues and escalate to next level.
• Monitoring the server health using Solar winds tool.
• Configuring daily, weekly and monthly server availability and reliability data’s in solar wind.
• Building and configuring windows servers and desktops.
• Handling end user Citrix support.
• Patching server using WSUS.
• Clearing drive spaces for capacity issue.
• Handling incident tickets for server and desktop.

Confidential

Project Lead

Environment: Win 2000, Windows Server 2003 and 2008, Avamar, Networker and Commvault

Responsibilities:

• Performed Installations configurations on NetWorker Clients.
• Troubleshooting the existing configurations of client resources and groups.
• Troubleshooting day-to-day backup failures KT to customer in handling backup failures, errors basic troubleshooting tips
• Responsible to Configuring new storage policy and schedules for new server backup.
• Trouble shoot backup failures.
• Configure Backup changes.
• Monitor backups daily and resolve incidents for backup failure alerts.
• Trouble shoots backup failures and ran manual backup.
• Monitor and manage the RHEL Linux, AIX, Solaris Servers, Layer 2 and 3 Switches, routers.
• Server administration tasks such as Creation of User and Group accounts, Assigning of permissions to resources, Enabling/Revoking the access to printers, migrating and creating print queues and troubleshooting and DNS entry creation, alias name creation and deletion, IP reservation.
• Antivirus installation, service pack deployment and firmware/driver upgrade on all physical and virtual servers. .
• Monitoring of servers through remote tools like Tivoli, and Altiris.
• Responsible for deploying Windows server’s security patches for all the windows servers via Altiris agent.
• Responsible to adhere to the SLA built in GSM tickets.
• Responsible to capture monthly volume metric with SLA adherence and forward it to Client.
• Responsible to validate each vital record request for Business Continuity Process and add them into our vital record replication script.
• Working with team and sharing the weekly, monthly reports on time to customers.
• Disk space management and reporting using approved tools like Tree size Professional.
• Documentation and reporting as per Client requirements

Confidential

Tech Lead

Responsibilities:

• Technical Support.
• Respond to incident tickets for proxy migration issues and resolve them.
• To migrate the users to ADS domain.
• Reinstating user accounts and maintaining them as per the terms of Confidential .
• Do the pre-migration checks of the user accounts before the migration to make sure the impact is less after the migration.

Environment: Win 2000 and Windows Server 2003

Confidential

Responsibilities:

• Technical Support.
• Working on Incident Management, Change Management and Release Management (IMR, CMR, SR) based on the defined SLA.
• Involved in Internal Quality Audits.
• Scheduling System state backup and reporting the disk usage.
• To migrate the user and computers to ADS domain.
• Maintain the availability of ADS Domain controllers 24\7.
• Promoting additional domain controllers.
• Managing objects in active directory ADS domain.
• Maintaining the server performance using MOM.
• Enabling\disabling of user and maintaining them as per the terms of Confidential .
• Creating\managing \ maintaining of group policy object.
• Responding to incident tickets.

Environment: Win 2000 and Windows Server 2003