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Senior Citrix Server Engineer Resume

Charlotte North, CarolinA

TECHNOLOGY CORE COMPETENCY:

  • Windows Server 2003 Standard, Enterprise and R2
  • Windows Server 2008, 2008R2
  • Terminal Server 2003
  • Remote Desktop Services
  • Exchange Server 2000/2003
  • SQL Server 2000 - 2008
  • Metaframe 1.8
  • Metaframe XP
  • Citrix Presentation Server 3, 4, 4.5
  • XenApp 5, 6, 6.5
  • PowerEdge 2400 - 2800
  • PowerVault 132T, 124T
  • EMC Clariion CX class arrays
  • Veritas Backup Exec. 9.1, 11d
  • EMC Navisphere
  • EMC SANCopy
  • StorageWorks 1/8 Tape Autoloader
  • DL360 G4 - G5
  • DL380 G4 - G5
  • ML350 G4 - G5
  • Hyland Software OnBase
  • Symantec’s Norton Antivirus Server
  • Symantec Mail Security for SMTP
  • SurfControl
  • Paessler Software PRTG Network Monitor
  • IPSwtich WhatsUp Gold

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, North Carolina

Senior Citrix Server Engineer

Responsibilities:

  • Provide pre - sales and post-sales support to sales team, potential and current customer base.
  • Manage, design, implement and support XenApp, XenDesktop, XenServer and NetScaler for hosted ASP environment.
  • Trouble-shoot network connectivity of environment.
  • Analyze complex business and technical issues and formulate technology recommendations to address client needs.
  • Provide Tier 2 and 3 support to clients.

Confidential, North Canton, Ohio

Citrix Server Engineer

Responsibilities:

  • Professional Services Engineer consulting with customers regarding Citrix Server Farms builds, testing and roll-out.
  • Conduct quarterly disaster recovery operations ensuring business continuity.
  • Design and carry out transition of XenApp migration for multiple Fortune 500 clients.
  • Participate in health checks of information technology infrastructure.
  • Design, implement and supported XenApp environments for customers.
  • Implemented and supported XenDesktop for customers.
  • Supported Netscaler for customers post-installation.

Confidential, Canton, Ohio

I.T. Operations Manager

Responsibilities:

  • IT Manager and Engineer where I built, maintained, and operated a multi-site IT infrastructure including EMC storage, Dell backup and recovery systems, and disaster recovery systems.
  • Managed Exchange Server environment, VMware Virtual Servers, Windows 2003 Server environment, including IIS sites, servers, and applications.
  • Managed storage devices for 3 locations utilizing EMC Clariion CX class arrays, Dell PowerVault NAS, and PowerVault tape libraries.
  • Created, tested and conducted disaster recovery procedure for multiple locations utilizing Veritas Backup Exec with PowerVault Tape libraries and Network Attached Storage.
  • Worked with end-user community to solve IT issues and to identify areas where technology can be applied to streamline job functions or reduce workload.
  • Experienced in using EMC’s Navisphere software to create LUNs, RAID Groups and expand LUN capacity.

Confidential, Akron, Ohio

Network Administrator

Responsibilities:

  • Managed one of the company’s largest clients internal IT infrastructure: gained HP storage experience as well as experience with failover networking, fibrechannel SAN, disaster recovery, and Windows clustering.
  • Provided consulting services to customers for Microsoft Windows networks, Citrix, and network storage and backup procedures.
  • Assisted in setup, configuration and support of EMC SAN for large multi-location customer.
  • Managed public DNS servers and provision managed DNS services for customer base.
  • Consultant and Professional Services Engineer who participated in large IT refresh projects and rollouts, where I gained experience working with HP storage arrays.

Confidential, Cleveland, Ohio

Systems Engineer

Responsibilities:

  • Designed OnBase systems including, Operating System, storage, back-up and recovery solutions including disaster recovery.
  • Installed and managed OnBase document management software as well, as conduct end user training of OnBase document management system.
  • Analyzed client business requirements and make technology recommendations to address client needs.
  • Performed a cost benefit analysis, contingency planning, and regulatory planning for clients.

Confidential, Richfield, Ohio

Account Executive

Responsibilities:

  • Created marketing strategy for products and services, including media marketing campaign for sales team.
  • 89.4% of sales plan accomplished for the year.
  • Accountable for the review and maintenance of current client accounts.

Confidential, Brecksville, Ohio

Self-Employed Consultant

Responsibilities:

  • Created and managed I.T. projects for clients including Robinson Memorial Hospital, MCC, AVI Food Systems.

Confidential, Akron, Ohio

Information Technology Manager

Responsibilities:

  • Piloted corporate information technology committee.
  • Network administration of Microsoft Windows based LAN including servers, switches, and communication systems.

Confidential, Ohio

Information Technology Consultant

Responsibilities:

  • Successfully provided information technology consultation for the Cleveland Browns, M.R.I, and Penton Media.
  • Conducted and provided research of competition for national clients resulting in new marketing strategies.
  • Supplied clients with recommendations for information technology hardware and software requirements.

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