TECHNOLOGY CORE COMPETENCY:

• Windows Server 2003 Standard, Enterprise and R2
• Windows Server 2008, 2008R2
• Terminal Server 2003
• Remote Desktop Services
• Exchange Server 2000/2003
• SQL Server 2000 - 2008
• Metaframe 1.8
• Metaframe XP
• Citrix Presentation Server 3, 4, 4.5
• XenApp 5, 6, 6.5
• PowerEdge 2400 - 2800
• PowerVault 132T, 124T
• EMC Clariion CX class arrays
• Veritas Backup Exec. 9.1, 11d
• EMC Navisphere
• EMC SANCopy
• StorageWorks 1/8 Tape Autoloader
• DL360 G4 - G5
• DL380 G4 - G5
• ML350 G4 - G5
• Hyland Software OnBase
• Symantec’s Norton Antivirus Server
• Symantec Mail Security for SMTP
• SurfControl
• Paessler Software PRTG Network Monitor
• IPSwtich WhatsUp Gold

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, North Carolina

Senior Citrix Server Engineer

Responsibilities:

• Provide pre - sales and post-sales support to sales team, potential and current customer base.
• Manage, design, implement and support XenApp, XenDesktop, XenServer and NetScaler for hosted ASP environment.
• Trouble-shoot network connectivity of environment.
• Analyze complex business and technical issues and formulate technology recommendations to address client needs.
• Provide Tier 2 and 3 support to clients.

Confidential, North Canton, Ohio

Citrix Server Engineer

Responsibilities:

• Professional Services Engineer consulting with customers regarding Citrix Server Farms builds, testing and roll-out.
• Conduct quarterly disaster recovery operations ensuring business continuity.
• Design and carry out transition of XenApp migration for multiple Fortune 500 clients.
• Participate in health checks of information technology infrastructure.
• Design, implement and supported XenApp environments for customers.
• Implemented and supported XenDesktop for customers.
• Supported Netscaler for customers post-installation.

Confidential, Canton, Ohio

I.T. Operations Manager

Responsibilities:

• IT Manager and Engineer where I built, maintained, and operated a multi-site IT infrastructure including EMC storage, Dell backup and recovery systems, and disaster recovery systems.
• Managed Exchange Server environment, VMware Virtual Servers, Windows 2003 Server environment, including IIS sites, servers, and applications.
• Managed storage devices for 3 locations utilizing EMC Clariion CX class arrays, Dell PowerVault NAS, and PowerVault tape libraries.
• Created, tested and conducted disaster recovery procedure for multiple locations utilizing Veritas Backup Exec with PowerVault Tape libraries and Network Attached Storage.
• Worked with end-user community to solve IT issues and to identify areas where technology can be applied to streamline job functions or reduce workload.
• Experienced in using EMC’s Navisphere software to create LUNs, RAID Groups and expand LUN capacity.

Confidential, Akron, Ohio

Network Administrator

Responsibilities:

• Managed one of the company’s largest clients internal IT infrastructure: gained HP storage experience as well as experience with failover networking, fibrechannel SAN, disaster recovery, and Windows clustering.
• Provided consulting services to customers for Microsoft Windows networks, Citrix, and network storage and backup procedures.
• Assisted in setup, configuration and support of EMC SAN for large multi-location customer.
• Managed public DNS servers and provision managed DNS services for customer base.
• Consultant and Professional Services Engineer who participated in large IT refresh projects and rollouts, where I gained experience working with HP storage arrays.

Confidential, Cleveland, Ohio

Systems Engineer

Responsibilities:

• Designed OnBase systems including, Operating System, storage, back-up and recovery solutions including disaster recovery.
• Installed and managed OnBase document management software as well, as conduct end user training of OnBase document management system.
• Analyzed client business requirements and make technology recommendations to address client needs.
• Performed a cost benefit analysis, contingency planning, and regulatory planning for clients.

Confidential, Richfield, Ohio

Account Executive

Responsibilities:

• Created marketing strategy for products and services, including media marketing campaign for sales team.
• 89.4% of sales plan accomplished for the year.
• Accountable for the review and maintenance of current client accounts.

Confidential, Brecksville, Ohio

Self-Employed Consultant

Responsibilities:

• Created and managed I.T. projects for clients including Robinson Memorial Hospital, MCC, AVI Food Systems.

Confidential, Akron, Ohio

Information Technology Manager

Responsibilities:

• Piloted corporate information technology committee.
• Network administration of Microsoft Windows based LAN including servers, switches, and communication systems.

Confidential, Ohio

Information Technology Consultant

Responsibilities:

• Successfully provided information technology consultation for the Cleveland Browns, M.R.I, and Penton Media.
• Conducted and provided research of competition for national clients resulting in new marketing strategies.
• Supplied clients with recommendations for information technology hardware and software requirements.