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Network Engineer / Systems Operations Administrator Resume

Rockville, MD

OBJECTIVE:

Solutions - oriented IT Specialist with notable successful position in Networking and LAN/WAN environment seeking a position in which I can further develop and expand my computer Networking skills and technical expertise and that will provide significant challenges and viable career growth and opportunities.

SUMMARY:

  • Expertise in LAN/WAN/MAN administration, server configuration, hardware/software installation, benchmark testing, troubleshooting/repair, desktop support, project management, client relations, and staff training/supervision.
  • Energetic and self-motivated team player/builder. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.
  • Quick study with an ability to easily grasp new technologies, software and IT architecture. Enthusiastic worker.
  • Strong communication, interpersonal, intuitive, technical, analytical, problem solving and leadership skills.

CORE COMPETENCIES:

Network & Systems Security; Business Impact Analysis; Regulatory Adherence; Data Integrity/Recovery; Disaster Recovery Planning

TECHNICAL SKILLS:

Platforms: Windows 2000, 2003, 2008, VMware vSphere 5.0, NetScaler, Citrix XenApp 6.5, Citrix XenApp 7, UNIX (Solaris, HP-UX), Microsoft Windows® operating systems, Novell Netware 5, 6, BlackBerry Enterprise Service 10, Configure XenApp 7, XenApp 6.5, NetScaler VPX

Networking: TCP/IP, Cisco, Ethernet, Token Ring, FDDI, VPN, LAN/WAN/MAN, Confidential, DNS server Active Roll server (ARS).

Tools: LAN Manager, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, HP Open View, Microsoft SQL Server, IBM Tivoli, Lotus Notes, MRTG and Fluke Net Flow Tracker, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Microsoft Project, and Microsoft FrontPage.

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Network Engineer / Systems Operations Administrator

Responsibilities:

  • Setup new user accounts in Active Roll Server (ARS), Configure user group containers in MacAfee
  • Setup new user accounts in MacAfee for individuals and groups, Configure new user accounts on the user’s Laptop computers, Configure user for satellite, cellular, wireless
  • Transfer the user’s Data to the Laptop computer with PCMove Software.
  • Setup user accounts in VPN, and CITRIX servers access for remote user.
  • Configure Citrix VMware configure servers domain controller, web server
  • Configure XenApp 6.5 servers to manage desktop application remotely.
  • Configure XenApp 7 servers to manage desktop application remotely.
  • Experience with Multiple NetScaler VPX instances for deployed on a single server to maximize utilization of hardware infrastructure.
  • Managing platforms using load balancing and other application delivery needs without creating dependence on specific server hardware.
  • Experience Maintain a broad knowledge of all products, service and NOC procedures.
  • Managing Local and global server load balancing, along with secure remote access, improve availability and security for Citrix NetScaler VPX, XenDesktop and Citrix XenApp deployments.
  • Managing Citrix servers using Netscaler, load balancing, data flow, monitoring the citrix system.
  • Applying GOP on the user and groups within the system.
  • Transferring data from the destination location to the source data center.
  • Managing the user desktop application along with the desktop for the user.
  • Configure user for Hyper-V Virtualization, Configure user on the newest vision of Microsoft Hyper-V 2012
  • Configure Cisco Wireless LAN Controller on the new wireless routers
  • Experience configure Cisco voice over IP phones system
  • Experience configuring Cisco VoIP for the end user
  • Setting up and Configuring the user VoIP phone at the user office.
  • Setting up the office with new Cisco VoIP phone syste.
  • Experience Managing Cisco unified CM for the end user account.
  • Experience update windows servers 2008 SR1 with servers update patches
  • Configure new VMWare Citrix servers farm and servers updates
  • Experience with SQL Server configuration update and patches
  • Experience with HP Blade server and Confidential Blade servers and Virtual Connect configuration
  • Experience with troubleshoot Confidential / HP blade servers.
  • Working experience with load balance SQL servers with MS Exchange mail server
  • Experience with Trouble Ticket systems including iHeat, SDE, BMC
  • Troubleshoot the infra-structure and applications to identify and correct malfunctions and other operational problems
  • Remotely troubleshoot software & hardware problems and perform minor installation and repair of equipment
  • Create, delete, rename and move user, e-mail accounts and resources, Grant rights and permissions to files and folders on multi-servers
  • Manage network accounts and restrictions access on the network with GOP
  • Configure and maintain LAN/WAN/MAN connections on a enterpriser network
  • Upgrade network interface equipment, routers, switches and computer NIC cards.
  • Implement, configure and update new backup SAN software for the servers
  • Decommision Novell Netware 5, 6, and Windows 2000, 2003, servers.
  • Demoted DNS and Domain controller in a network.
  • Configure and managing windows 2008, 2012 servers with Active Directory
  • Design and configure test LAN to implement software updates
  • Setup Active Directory Infrastructure on a Windows 2000, 2003, 2008 SR2, 2012 servers
  • Assist and configure Confidential, DNS, with Active Roll server (ARS).
  • Change DNS A records for updating test records in the DNS server.
  • Remove old IP address from the DNS table, Update new IP address in the DNS table.
  • Providing group policy objects, creating and managing GPOs, editing a GOP.
  • Configuration the policy setting in group policy objects, setting the scope of a GOP.
  • Create, delete, rename and move user, Grant rights and permissions to files and folders on multi-servers using Active Directory
  • Upgrade Windows 2k3 OS systems, applications and security software.
  • Upgrade Netware 6.5 OS systems, applications and security software.
  • Upgrade the Firmware BIOS on the Confidential PE2650 server
  • Configuration GOP for user and computer for access policy.
  • Upgrade BlackBerry servers with new blackberry updates
  • Manage the Blackberry services on the server
  • Restart the blackberry services on the blackberry servers
  • Upload new application on the use blackberry device
  • Troubleshoot software/hardware issue with the blackberry device
  • Create new user account on the blackberry server
  • Test new user account on the blackberry device
  • Grant user access on the blackberry server.
  • Grant user access and troubleshoot the CITRIX servers.
  • Report issues with circuits from all the NRC Region remote sites and plants.
  • Remote into Servers and Computers with LANDesk Management tools.
  • Monitor users on Novell Netware server through Console One network tool.
  • SAN storage unit configuration for backup for file servers
  • Network architecture configuration window servers.
  • Network Requirements gathering data for LAN/WAM/MAN network
  • Disaster recovery for data centers 1, 2, 3, mail cluster, SQL servers.
  • IT support experience with the end user and receiving calls to the help desk
  • Configuring windows XP, windows 7 troubleshoot software & hardware problems and performs minor installation

Confidential, Rockville, MD

Network Operations Administrator

Responsibilities:

  • Setup new user account s in Active Roll Server (ARS).
  • Configure group user containers in MacAfee
  • Setup new user accounts in MacAfee for individuals and groups.
  • Configure new user accounts on the user’s Laptop computers.
  • Transfer the user’s data to Laptop computers with PCMove Software.
  • Setup the user account in VPN, CITRIX servers.
  • Setup new Active Directory user and GroupWise email, granted access to files and folders.
  • Troubleshoot the infra-structure and applications to identify and correct malfunctions and other operational problems
  • Experience with configure Print Server and Terminal Server
  • Working with ticket system service desk BMC, Remedy
  • Assist and configure Confidential, DNS, Routers for LAN/WAM/MAN network
  • Remotely troubleshoot software & hardware problems and performs minor installation and repair of equipment
  • Creates, deletes, renames and moves user, e-mail accounts and resources
  • Grant rights and permissions to files and folders on multi-servers
  • Manages network and restrictions on network accounts
  • Configured and maintained LAN/WAN/MAN connections to the network
  • Upgraded network interface equipment, routers, switches and NIC cards.
  • Implemented, configured and updated new backup SAN software for the servers
  • Managed the Novell Netware 5, 6, and Windows 2000, 2003, 2008 servers.
  • Designed and configure test LAN to implement software updates
  • Setup Active Directory Infrastructure on a Windows 2000, 2003, 2008 server.
  • Assisted and configure Confidential, DNS, Active Roll server (ARS).
  • Remote into Servers and Computers with LANDesk Management tools.
  • Monitor user on Novell Netware server through ConsoleOne network tool.
  • Migrating GroupWise email system to MS Exchange 2007 email system.
  • Migrate the user mail box from GroupWise to Exchange 2007.
  • Migrate the user data also from GroupWise to Exchange 2007.

Confidential

Network Administrator, Help Desk Technician

Responsibilities:

  • Initiated trouble tickets using UniCenter Service Desk
  • Troubleshoot networks and applications to identify and correct malfunctions and other operational problems
  • Remotely troubleshoots software & hardware problems and performs minor installation and repair of equipment
  • Resets user passwords
  • Grants users access to Microsoft SQL Server databases
  • Creates, deletes, renames and moves network, e-mail accounts and resources
  • Grants rights and permissions to files and folders on multi-servers
  • Manages network and restrictions on network accounts
  • Creates FTP accounts, Creates remote access accounts and issues tokens
  • Sets up accounts, resets passwords and instructs users on FrontBridge Spam shark
  • Provided technical support for clients, including desktop troubleshooting, Network configuration support, and provided analyses on future network growth.
  • Consulted with clients on their computing needs and provided options for them to meet these needs.
  • Created remote access policies, remote access profiles and created inbound connections
  • Upgraded and maintained computers, printers, servers, network switches and routers
  • Configured and maintained LAN/WAN connections to the network
  • Upgraded network interface equipment, routers, switches and NIC cards.
  • Implemented, configured and updated new backup software for the servers
  • Managed the Novell 3.12, Netware 5, Windows NT and Windows 2000 servers.
  • Designed and configure test LAN to implement software updates
  • Setup Active Directory Infrastructure on a Windows 2000 server.
  • Assisted and configure Confidential, DNS server, Updated device drivers, applications and security software
  • Installed traffic camera systems on Maryland Highways and configured them to Maryland State Police Department

Confidential, Rockville, MD

Team Manager

Responsibilities:

  • Implemented Migration from Windows NT to Windows XP Pro
  • Installed and configured network protocols
  • Upgraded and re-imaged computers
  • Setup and maintained GroupWise email accounts on the server and workstations
  • Upgraded GroupWise email software from 6.0 to 10.0 for workstations and servers
  • Granted users shared access on the server
  • Installed, configured and tested applications and printers
  • Completed daily and weekly migration reports
  • Updated device drivers, applications and security software
  • Setup new Active Directory user and Exchange email accounts, granted access to files and folders on the 2003 server

Confidential, Washington, DC

System Administrator

Responsibilities:

  • Installed and configured software and hardware problems
  • Updated device drivers, applications and security software
  • Configured dial-up connections for system applications
  • Monitored, configured and controlled local security on files and folders
  • Setup new user accounts and granted access to files and folders on the server

Confidential, Handover, MD

Network Administrator

Responsibilities:

  • Updated applications, device drivers and security software on the Windows 2000 server
  • Setup Exchange 2000 Directory and public folders
  • Created user accounts and granted shared access
  • Updated applications on the IBM AS400 system
  • Installed, Configured, and Troubleshoot VPN connections
  • Installed, Configured, and Troubleshoot network protocols
  • Created remote access policies, remote access profiles and created inbound connections
  • Troubleshoot local connections from the AS400 IBM systems to the user workstation
  • Setup access accounts for VPN connection to the windows 2000 server
  • Maintained access to the United AS400 computer system
  • Maintained Active Directory services on the windows 2000 server
  • Configured and Troubleshoot Cisco router protocols
  • Installed new LAN drops in new locations
  • Setup new phone drops for new users

Confidential, Merrifield, Va

Sr. LAN/WAN Network Administrator

Responsibilities:

  • Implemented operating system migrations
  • Installed and configured all new software and hardware
  • Upgraded and maintained computers, printers, servers, network switches and routers
  • Upgraded CC-Mail software
  • Configured and maintained LAN/WAN connections to the network
  • Maintained USPS server connections
  • Upgraded network interface equipment, routers, switches and NIC cards.
  • Configured new servers and installed software and hardware
  • Created and updated user accounts on the servers
  • Implemented, configured and updated new backup software for the servers
  • Built new Digital 6000 server with ARRAY 5 disk technology configuration
  • Researched and purchased PCs, laptops, PDAs
  • Configured laptops and PDAs’ Palm, Handsprings, and IPAQs)
  • Setup and configure lotus notes for remote user access
  • Managed the Novell 3.12, Netware 5, Windows NT and Windows 2000 servers.
  • Provided the user with training on Plotters and Larger copy systems
  • Upgraded Cisco routers
  • Designed and configure test LAN to implement software updates.
  • Setup and configure VPN connections for remote user.
  • Assisted and configure Confidential, DNS server.
  • Setup Active Directory Infrastructure on a Windows 2000 server.

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