OBJECTIVE:

Solutions - oriented IT Specialist with notable successful position in Networking and LAN/WAN environment seeking a position in which I can further develop and expand my computer Networking skills and technical expertise and that will provide significant challenges and viable career growth and opportunities.

SUMMARY:

• Expertise in LAN/WAN/MAN administration, server configuration, hardware/software installation, benchmark testing, troubleshooting/repair, desktop support, project management, client relations, and staff training/supervision.
• Energetic and self-motivated team player/builder. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.
• Quick study with an ability to easily grasp new technologies, software and IT architecture. Enthusiastic worker.
• Strong communication, interpersonal, intuitive, technical, analytical, problem solving and leadership skills.

CORE COMPETENCIES:

Network & Systems Security; Business Impact Analysis; Regulatory Adherence; Data Integrity/Recovery; Disaster Recovery Planning

TECHNICAL SKILLS:

Platforms: Windows 2000, 2003, 2008, VMware vSphere 5.0, NetScaler, Citrix XenApp 6.5, Citrix XenApp 7, UNIX (Solaris, HP-UX), Microsoft Windows® operating systems, Novell Netware 5, 6, BlackBerry Enterprise Service 10, Configure XenApp 7, XenApp 6.5, NetScaler VPX

Networking: TCP/IP, Cisco, Ethernet, Token Ring, FDDI, VPN, LAN/WAN/MAN, Confidential, DNS server Active Roll server (ARS).

Tools: LAN Manager, Norton Firewall and Ghost, McAfee/Norton Virus Protection Utilities, HP Open View, Microsoft SQL Server, IBM Tivoli, Lotus Notes, MRTG and Fluke Net Flow Tracker, Microsoft Office System (including Microsoft Word, Microsoft Excel, Microsoft PowerPoint®, Microsoft Access, and Microsoft Outlook®), Microsoft Project, and Microsoft FrontPage.

PROFESSIONAL EXPERIENCE:

Confidential, Rockville, MD

Network Engineer / Systems Operations Administrator

Responsibilities:

• Setup new user accounts in Active Roll Server (ARS), Configure user group containers in MacAfee
• Setup new user accounts in MacAfee for individuals and groups, Configure new user accounts on the user’s Laptop computers, Configure user for satellite, cellular, wireless
• Transfer the user’s Data to the Laptop computer with PCMove Software.
• Setup user accounts in VPN, and CITRIX servers access for remote user.
• Configure Citrix VMware configure servers domain controller, web server
• Configure XenApp 6.5 servers to manage desktop application remotely.
• Configure XenApp 7 servers to manage desktop application remotely.
• Experience with Multiple NetScaler VPX instances for deployed on a single server to maximize utilization of hardware infrastructure.
• Managing platforms using load balancing and other application delivery needs without creating dependence on specific server hardware.
• Experience Maintain a broad knowledge of all products, service and NOC procedures.
• Managing Local and global server load balancing, along with secure remote access, improve availability and security for Citrix NetScaler VPX, XenDesktop and Citrix XenApp deployments.
• Managing Citrix servers using Netscaler, load balancing, data flow, monitoring the citrix system.
• Applying GOP on the user and groups within the system.
• Transferring data from the destination location to the source data center.
• Managing the user desktop application along with the desktop for the user.
• Configure user for Hyper-V Virtualization, Configure user on the newest vision of Microsoft Hyper-V 2012
• Configure Cisco Wireless LAN Controller on the new wireless routers
• Experience configure Cisco voice over IP phones system
• Experience configuring Cisco VoIP for the end user
• Setting up and Configuring the user VoIP phone at the user office.
• Setting up the office with new Cisco VoIP phone syste.
• Experience Managing Cisco unified CM for the end user account.
• Experience update windows servers 2008 SR1 with servers update patches
• Configure new VMWare Citrix servers farm and servers updates
• Experience with SQL Server configuration update and patches
• Experience with HP Blade server and Confidential Blade servers and Virtual Connect configuration
• Experience with troubleshoot Confidential / HP blade servers.
• Working experience with load balance SQL servers with MS Exchange mail server
• Experience with Trouble Ticket systems including iHeat, SDE, BMC
• Troubleshoot the infra-structure and applications to identify and correct malfunctions and other operational problems
• Remotely troubleshoot software & hardware problems and perform minor installation and repair of equipment
• Create, delete, rename and move user, e-mail accounts and resources, Grant rights and permissions to files and folders on multi-servers
• Manage network accounts and restrictions access on the network with GOP
• Configure and maintain LAN/WAN/MAN connections on a enterpriser network
• Upgrade network interface equipment, routers, switches and computer NIC cards.
• Implement, configure and update new backup SAN software for the servers
• Decommision Novell Netware 5, 6, and Windows 2000, 2003, servers.
• Demoted DNS and Domain controller in a network.
• Configure and managing windows 2008, 2012 servers with Active Directory
• Design and configure test LAN to implement software updates
• Setup Active Directory Infrastructure on a Windows 2000, 2003, 2008 SR2, 2012 servers
• Assist and configure Confidential, DNS, with Active Roll server (ARS).
• Change DNS A records for updating test records in the DNS server.
• Remove old IP address from the DNS table, Update new IP address in the DNS table.
• Providing group policy objects, creating and managing GPOs, editing a GOP.
• Configuration the policy setting in group policy objects, setting the scope of a GOP.
• Create, delete, rename and move user, Grant rights and permissions to files and folders on multi-servers using Active Directory
• Upgrade Windows 2k3 OS systems, applications and security software.
• Upgrade Netware 6.5 OS systems, applications and security software.
• Upgrade the Firmware BIOS on the Confidential PE2650 server
• Configuration GOP for user and computer for access policy.
• Upgrade BlackBerry servers with new blackberry updates
• Manage the Blackberry services on the server
• Restart the blackberry services on the blackberry servers
• Upload new application on the use blackberry device
• Troubleshoot software/hardware issue with the blackberry device
• Create new user account on the blackberry server
• Test new user account on the blackberry device
• Grant user access on the blackberry server.
• Grant user access and troubleshoot the CITRIX servers.
• Report issues with circuits from all the NRC Region remote sites and plants.
• Remote into Servers and Computers with LANDesk Management tools.
• Monitor users on Novell Netware server through Console One network tool.
• SAN storage unit configuration for backup for file servers
• Network architecture configuration window servers.
• Network Requirements gathering data for LAN/WAM/MAN network
• Disaster recovery for data centers 1, 2, 3, mail cluster, SQL servers.
• IT support experience with the end user and receiving calls to the help desk
• Configuring windows XP, windows 7 troubleshoot software & hardware problems and performs minor installation

Confidential, Rockville, MD

Network Operations Administrator

Responsibilities:

• Setup new user account s in Active Roll Server (ARS).
• Configure group user containers in MacAfee
• Setup new user accounts in MacAfee for individuals and groups.
• Configure new user accounts on the user’s Laptop computers.
• Transfer the user’s data to Laptop computers with PCMove Software.
• Setup the user account in VPN, CITRIX servers.
• Setup new Active Directory user and GroupWise email, granted access to files and folders.
• Troubleshoot the infra-structure and applications to identify and correct malfunctions and other operational problems
• Experience with configure Print Server and Terminal Server
• Working with ticket system service desk BMC, Remedy
• Assist and configure Confidential, DNS, Routers for LAN/WAM/MAN network
• Remotely troubleshoot software & hardware problems and performs minor installation and repair of equipment
• Creates, deletes, renames and moves user, e-mail accounts and resources
• Grant rights and permissions to files and folders on multi-servers
• Manages network and restrictions on network accounts
• Configured and maintained LAN/WAN/MAN connections to the network
• Upgraded network interface equipment, routers, switches and NIC cards.
• Implemented, configured and updated new backup SAN software for the servers
• Managed the Novell Netware 5, 6, and Windows 2000, 2003, 2008 servers.
• Designed and configure test LAN to implement software updates
• Setup Active Directory Infrastructure on a Windows 2000, 2003, 2008 server.
• Assisted and configure Confidential, DNS, Active Roll server (ARS).
• Remote into Servers and Computers with LANDesk Management tools.
• Monitor user on Novell Netware server through ConsoleOne network tool.
• Migrating GroupWise email system to MS Exchange 2007 email system.
• Migrate the user mail box from GroupWise to Exchange 2007.
• Migrate the user data also from GroupWise to Exchange 2007.

Confidential

Network Administrator, Help Desk Technician

Responsibilities:

• Initiated trouble tickets using UniCenter Service Desk
• Troubleshoot networks and applications to identify and correct malfunctions and other operational problems
• Remotely troubleshoots software & hardware problems and performs minor installation and repair of equipment
• Resets user passwords
• Grants users access to Microsoft SQL Server databases
• Creates, deletes, renames and moves network, e-mail accounts and resources
• Grants rights and permissions to files and folders on multi-servers
• Manages network and restrictions on network accounts
• Creates FTP accounts, Creates remote access accounts and issues tokens
• Sets up accounts, resets passwords and instructs users on FrontBridge Spam shark
• Provided technical support for clients, including desktop troubleshooting, Network configuration support, and provided analyses on future network growth.
• Consulted with clients on their computing needs and provided options for them to meet these needs.
• Created remote access policies, remote access profiles and created inbound connections
• Upgraded and maintained computers, printers, servers, network switches and routers
• Configured and maintained LAN/WAN connections to the network
• Upgraded network interface equipment, routers, switches and NIC cards.
• Implemented, configured and updated new backup software for the servers
• Managed the Novell 3.12, Netware 5, Windows NT and Windows 2000 servers.
• Designed and configure test LAN to implement software updates
• Setup Active Directory Infrastructure on a Windows 2000 server.
• Assisted and configure Confidential, DNS server, Updated device drivers, applications and security software
• Installed traffic camera systems on Maryland Highways and configured them to Maryland State Police Department

Confidential, Rockville, MD

Team Manager

Responsibilities:

• Implemented Migration from Windows NT to Windows XP Pro
• Installed and configured network protocols
• Upgraded and re-imaged computers
• Setup and maintained GroupWise email accounts on the server and workstations
• Upgraded GroupWise email software from 6.0 to 10.0 for workstations and servers
• Granted users shared access on the server
• Installed, configured and tested applications and printers
• Completed daily and weekly migration reports
• Updated device drivers, applications and security software
• Setup new Active Directory user and Exchange email accounts, granted access to files and folders on the 2003 server

Confidential, Washington, DC

System Administrator

Responsibilities:

• Installed and configured software and hardware problems
• Updated device drivers, applications and security software
• Configured dial-up connections for system applications
• Monitored, configured and controlled local security on files and folders
• Setup new user accounts and granted access to files and folders on the server

Confidential, Handover, MD

Network Administrator

Responsibilities:

• Updated applications, device drivers and security software on the Windows 2000 server
• Setup Exchange 2000 Directory and public folders
• Created user accounts and granted shared access
• Updated applications on the IBM AS400 system
• Installed, Configured, and Troubleshoot VPN connections
• Installed, Configured, and Troubleshoot network protocols
• Created remote access policies, remote access profiles and created inbound connections
• Troubleshoot local connections from the AS400 IBM systems to the user workstation
• Setup access accounts for VPN connection to the windows 2000 server
• Maintained access to the United AS400 computer system
• Maintained Active Directory services on the windows 2000 server
• Configured and Troubleshoot Cisco router protocols
• Installed new LAN drops in new locations
• Setup new phone drops for new users

Confidential, Merrifield, Va

Sr. LAN/WAN Network Administrator

Responsibilities:

• Implemented operating system migrations
• Installed and configured all new software and hardware
• Upgraded and maintained computers, printers, servers, network switches and routers
• Upgraded CC-Mail software
• Configured and maintained LAN/WAN connections to the network
• Maintained USPS server connections
• Upgraded network interface equipment, routers, switches and NIC cards.
• Configured new servers and installed software and hardware
• Created and updated user accounts on the servers
• Implemented, configured and updated new backup software for the servers
• Built new Digital 6000 server with ARRAY 5 disk technology configuration
• Researched and purchased PCs, laptops, PDAs
• Configured laptops and PDAs’ Palm, Handsprings, and IPAQs)
• Setup and configure lotus notes for remote user access
• Managed the Novell 3.12, Netware 5, Windows NT and Windows 2000 servers.
• Provided the user with training on Plotters and Larger copy systems
• Upgraded Cisco routers
• Designed and configure test LAN to implement software updates.
• Setup and configure VPN connections for remote user.
• Assisted and configure Confidential, DNS server.
• Setup Active Directory Infrastructure on a Windows 2000 server.