Network Operations Engineer Resume
Tampa, FL
OBJECTIVE
Seeking an Information Technology management or senior level technical position where my skills and experience can be effectively utilized to increase productivity of the organization.
WORK EXPERIENCE
Senior Network Operations Engineer
4/2009 – Present
Confidential,Tampa, FL
Serve as Team Lead (Applications/Network) for the Network Operations staff. Monitor and troubleshoot customer and internal communications networks including SS7 and IP networks spanning GSM/CDMA operators throughout the world. Monitor and troubleshoot company wide applications including SMS-IG, MMS-IG, MDR (AAA), UDR, etc. Create and implement MOPs (Method of Procedure) for IP Network design and Application connectivity.
Director, Technology Systems
8/2005 – 12/2008
Confidential,Tampa, FL
Served as the Director of Technology for the College of Visual & Performing Arts. Oversaw all network & computer systems; including the implementation of new systems and the maintenance of the systems already in place. The infrastructure that we designed and maintained supports 200+ Faulty/Staff and 1000+ students. This position is responsible for two (2) full-time Staff employees and one (1) Administration employee. Annual technology budgets and budget spending decisions for all technology are approved through this position. Chaired the College Technology Advisory Committee and sat on several technology related committees throughout the greater university.
Systems Administrator
2/2005 – 8/2005
Confidential,Tampa, FL
Operated as a senior level IT Consultant with Infinity Business Systems. Handled all aspects of Information Technology for 10+ clients. Day-to-day consists of visiting client sites for routine maintenance and any emergency situations that may arise.
Coordinator, Computer Applications
8/2002 – 2/2005
Confidential,Tallahassee, FL
Served as the Manager of User & Network Services and managed all lab assistants for five labs and all practicum, intern, and work study students. Main portion of time was spent working on hardware/software and network support for 1600+ students, 50+ faculty and staff. Setup and maintained the network and server environment. This position was responsible for ordering of hardware and software. Served as Hardware/Software Liaison between the School of Information Studies and the greater University community
IT Consultant
5/2002 – 1/2003
Confidential,Tallahassee, FL
Freelance IT Consultant
Systems Librarian
10/2001 – 4/2002
Confidential,Brooksville, FL
Served as Head of Technology Department for the Hernando County Public Library System. Oversaw six library branch computer systems and was in charge of drawing up budgets for the library system. Oversaw and implemented new Library databases, including the migration of two major database changes. As the technical library representative for Hernando County, this position acted as liaison to the greater counties technical communities. Worked closely with the State Library working on grants and new computer technologies to be implemented; trained staff and patrons in computer technology.
Network Administrator / Software Engineer
10/2000 – 8/2001
Confidential,Tallahassee, FL
Implemented and maintained all network and server hardware and software. Helped develop and implement $1.5 million Network. Configured, troubleshot, and maintained Microsoft Exchange Servers, SQL Servers and PIX Firewalls. Gained knowledge and experience with RAS and VPN connections and accounts.
EDUCATION
Master\'s Degree
Information Technology Management
Bachelor\'s Degree
Network Administration
CERTIFICATIONS
Cisco Certified Network Associate (CCNA)
Juniper Networks Certified Internet Associate (JNCIA)
Microsoft Certified Professional (MCP)