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Microsoft Exchange Engineer Resume

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Atlanta, GA

SUMMARY:

  • Highly motivated and positive Exchange engineer with 7 years of experience in Microsoft Exchange, Lync, Skype - for-Business, and Windows Server.
  • Lead migration of mailboxes and resources from Microsoft Exchange 2013 to Microsoft Exchange 2016/Exchange Online with Office 365.
  • Tested OWA, ActiveSync and protocol functionality for Exchange environments.
  • Used built-in message trace to find failed emails.
  • Coordinated and cutover name spacing for Exchange connections.
  • Experienced with using PowerShell to manage Lync/Skype for Business and Exchange
  • Experienced in writing technical documentation for use in operations
  • Managed connection within server coexistence of messaging environment.
  • Critical thinker who addresses support issues quickly and who consistently exceeds performance standards.
  • Virtualization using Microsoft Hyper-V in Exchange migrations and client-side apps.
  • Vast experience with Microsoft Windows operating systems and applications including Active Directory, Exchange, SQL Serv Used BPA, Exchange calculator, and PowerShell to gather and assess metrics on the environment and calculate needs and scope.
  • Configured DAG configuration for Microsoft Exchange 2013 and distributed database copies.
  • Ensured users access to shared resources and calendaring.
  • Used Remote Connectivity Analyzer to test mailbox connectivity, auto discover connectivity, etc.
  • Strong understanding of Windows Servers 2003, 2008, 2012
  • Vast experience with virtualization concepts with Microsoft Hyper-V and VMWare ESXi in a High Availability environment.
  • Proficient in using IronPort for email security in Exchange email system to stop spam, viruses, and other threats
  • Project management of project issues, budget concerns, and auditing as they arose.
  • Strong diagnostic and problem-solving skills applied to troubleshooting Exchange mail problems and server load balancing solutions.
  • In-depth knowledge of network captures and network troubleshooting
  • Coordinated mailbox moves to Microsoft Exchange 2013 databases for users and ensured continued connectivity.
  • Skilled in virtualization for testing, deployment and migration of Exchange on premise and Exchange online and migration of user mailboxes in Exchange.
  • Experienced with routing and switching protocols, TCP/IP, QoS, VLANs, DNS and WAN protocols related to voice technologies
  • Adept at the integration of Lync/Skype systems within a Cisco IP telephony infrastructure
  • Skilled in Exchange, Lync, network engineering, planning and implementation.
  • Used BPA, Exchange calculator, and PowerShell to calculate metrics to scale environment from three to five to accommodate expansion of users.
  • Discussed transition plan, resources, timeline, and plan of action with team members and business management to finalize plans.
  • Readied Microsoft Exchange 2010 environment for eventual coexistence by patching servers and applying updates.
  • Deployed virtual server environment for Microsoft Exchange 2013 servers.

SKILL:

  • Exchange 2003/2007/2010/2013
  • Exchange 2016 on premise
  • Exchange Online/Office 365
  • Lync 2010/2013
  • Lync Server 2015/Skype-for-Business server
  • and Skype-for-Business online
  • Cisco IOS
  • Cisco Nexus 7000 series switches
  • Cisco Routers
  • Cisco L2/L3 Switches
  • Cisco USC Servers
  • Cisco Wireless Controllers
  • Dell Servers
  • Dell/EqualLogic iSCSI SAN
  • Dell Open Manage
  • DHCP
  • DNS
  • HP Servers
  • HP Insight Manager
  • IPsec
  • IPv4
  • iSCSI
  • MS Active Directory 2000/2003/2008 R2
  • MS Dynamics Great Plains
  • MS Office 2000/ 2003/2007/2
  • MS Terminal Services 2000/2003/2008 R2
  • MS Visio 2000/ 2003/2007/2010/2013
  • MS Windows XP/Vista/7/8/10
  • MS Windows Server 2003/2008 R2/2012
  • Routing protocols (NAT
  • RIP)
  • Salesforce Desk
  • SSH
  • Symantec Backup Exec
  • Symantec End-Point Protection
  • Symantec NetBackup Appliance
  • Symantec NetBackup
  • Symantec Norton Antivirus
  • Symantec Norton Ghost
  • TCP/IP
  • TELNET
  • VMware
  • ESX/ESXi
  • VMware
  • vCenter
  • VoIP
  • VPN

PROFESSIONAL EXPERIENCE:

Microsoft Exchange Engineer

Confidential, Atlanta, GA

  • Planned, implemented and administered all networking equipment including Cisco, Lync 2013, and Exchange 2013. Migrated Exchange 2013 on premises to Exchange 2016/Exchange Online with Office 365.

Office 365 Administrator

Confidential, Chicago, IL

  • Installed and troubleshot all provided services within the environment.
  • Maintain standards within the organization between the users and the cloud connectivity.

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