IBM Business Process Manager Lead Developer Resume RI - Hire IT People

SUMMARY:

A highly experienced and innovative programming professional utilizing comprehensive programming, system administration, web development, database administration, and design, implementation, and project management skills to contribute to team successes.

TECHNICAL SKILLS:

Languages: Perl, JavaScript, Visual Basic, C, COBOL, Python, PHP, SQL, shell scripting (bash, ksh, tcsh), HTML, XML, DXL

Database: Microsoft SQL Server 2005/2008/2012, MySQL, Perl DBI, Microsoft Access

Platforms: Solaris, Red Hat Linux, Ubuntu Linux, Windows Server 2008, Windows 9x, Windows 2000, Windows NT, Windows XP, Macintosh 10.x

Networking: TCP/IP Ethernet networking, IP Addressing, Firewalls, Cisco routers

Tools: IBM Business Process Manager 7.2/8.0, Confidential, IBM DOORs, HP Quality Center, Apache, Microsoft IIS, UNIX/Linux command - line tools, mod perl, sendmail, Microsoft Office

PROFESSIONAL EXPERIENCE:

Confidential, RI

IBM Business Process Manager Lead Developer

Senior Process Developer for UK Change Request Process, Global Issues Management Process, Peer Review Logging Process, eInstants Reveal Process, eInstants Reveal Selection Process, Tailoring Request process, Change Request process.
SQL Server Database Administrator - designing and building tables and queries, managing users, setting up maintenance plans and alerts, monitoring database performance, writing triggers, stored procedures, views, and reports.
WebSphere Administrator - Administer all server related tasks in WebSphere for the proper functioning of IBM BPM. Setting up application servers, proxy servers, nodes, data sources, users and groups.
Successfully architected and deployed the UK Change Management Process resulting in greater visibility of customer requested changes and faster turn-around time for critical fixes to the UK Lottery System
Successfully architected and deployed new Global Issue Management process for identifying critical fixes to product baselines resulting in higher visibility of customer system management and customer satisfaction
Successfully lead, designed, architected and developed Process Change Request, Process Tailoring Request, and Archived Document Request Process resulting in replacing the old, ineffective systems of spreadsheets and emails with automated data-driven BPM applications
Attended IBM IMPACT Conferences in Las Vegas to share lessons learned with other attendees and to acquire new BPM development and management skills

Confidential, RI

System Administrator/Software Engineer

Administering the Confidential software suite, a leading Capability Maturity Model Integration (CMMI) software solution for total project management and deployment of all business and software development processes
Coding, debugging, reverse engineering, and testing large Perl, Java, and JavaScript code base on Windows 2003 platform to add new functionality, and enhance existing functionality
Worked with the Technology Process Group to implement new Confidential ® functionality, supporting the CMMI Level 4 for GTECH Technology Services in North America and CMMI Level 3 for GTECH Technology centers in Europe and Asia
Responsible for the design and implementation solution of collecting and transforming the data in Confidential ® flat-files to MS SQL database tables resulting in the creating of the Quantitative Metrics Program to report on process performance across all 1000+ Confidential ® projects

Confidential, MA

System Administrator

Administered UNIX/Windows NT/2000 workstations and servers, with OS, software installation and configuration
Updated software, installed security patches, and monitored and reported server and network traffic
Developed Perl and bash shell scripts, and tested and integrated new software solutions
Wrote tech support documentation, provided office and customer tech support, and managed email lists
Monitored, reported, prevented, and eliminated unsolicited commercial/bulk email

Confidential, MA

Independent Contractor/Consultant

Consulted medium to large sized corporate clients in technology solutions and in all facets of online strategy, including: web site programming design and functionality, web server and network administration, web and network security, web hosting, back-end database solutions, software consulting and installation/configuration, and web site performance tracking

Confidential, MA

Software Engineer

Developed web sites and Intranets for medium to large corporate clients
Designed, wrote, installed, tested, and debugged custom software solutions and web based programming solutions including database, system administration, email list management, survey software, and dynamic web page generation
Tracked and analyzed web site performance metrics and prepared weekly and monthly reports for more than thirty customers

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