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Systems Analyst And Applications Support Resume

Nashville, TN


  • 20 years background in Systems Development & Implementation, in Transportation, Financial, Utility and IT Healthcare market segments
  • Business Systems Analysis, Project Planning, Application Development experience
  • Ability to work directly with clients to facilitate requirements gathering and issue resolutions
  • Ability to prioritize multiple projects tasks with minimal supervision while adhering to project timelines
  • Ability to remain organized while working with multiple teams on varied and complex tasks
  • Outgoing professional personality with excellent written and oral communication skills


  • Certifications include Lotus Notes Application Development.
  • IBM Notes Integration with back - end data, CRM systems(Salesforce.com), ERP and Logistics Applications
  • Requirements analysis, documenting, and presentation
  • Technical analysis for estimating project timelines and development hours
  • Provide technical expertise in pre-deployment tasks such scheduling, technical overview, and project calls
  • Working with customers/users to develop, support, troubleshoot and extend application functionality
  • Perform quality assurance(QA) and user acceptance testing(UAT)
  • Lotus Notes/Lotus Script. Visual Basic, HTML 5, PHP, XML/XSL, CSS, JavaScript, SQL Queries


Confidential, Nashville, TN

Systems Analyst and Applications Support

  • Day to day logistics analysis, process improvement, and transportation application project planning.
  • Responsible for contract & transaction processing, expanding client base and establishing partners.
  • Application re-write of logistics software in Lotus Notes ver 9. including
  • JavaScript Functions and Xpages UI development for web browser.
  • Workflow routing with status change and email notifications.
  • Exporting data to printer friendly web pages.
  • Logging of automated processes to trouble shoot system bugs/errors.

Confidential, Nashville, TN

Operations Support

  • IT infrastructure software set up. CRM, Quickbooks(accounting), GPS equipment tracking, disaster recovery(carbonite), VOIP (Ring Central/Vonage), anti-virus (webroot)
  • Web site development (HTML, PHP, CSS) for Marketing Company and sister company (Well Side Logistics) Transportation Carrier.
  • Established licensing for launch of two transportation entities.
  • Well Side Web focused on Web Application Development, Marketing and Web site hosting.
  • Well Side Logistics was inter/intrastate carrier which transported commercial freight.
  • Tasks incl: Resource fulfillment, Equipment Procurement, Contract Negotiations, Fed. regulations research.


Lotus Notes Project Applications Developer

  • Lotus Notes Integration with RDBMS data on AS400 and Salesforce.com CRM.
  • Lotus Notes to MS Exchange migration, updating Lotus Notes email applications to work with Exchange.
  • Data Synchronizing with LEI for Microsoft Directory and SQL data.
  • Provide user training on applications delivered.
  • System and End user documentation for applications.
  • Lotus notes client application conversion to Domino web applications.
  • Application Types Developed and Enhanced:
  • Employee Customer Portal to linked to company resources for travel requests, conference room reservations and HR Department job postings/applications.
  • Online class registrations with scheduled HTML notifications (newsletters) to users.
  • Event Registration Application /integration with RFID for internal and public users.
  • Purchase Order Workflow application with approval/rejection paths.

Confidential,Coral Springs,FL

Lotus Notes Developer/Project Manager

  • Corporate and Business Unit Lotus Notes R6 Project Analysis, Coding, & Managing with emphasis on Template Applications.
  • Lotus Notes Client to Domino Web application Conversions.
  • Lotus Notes Client Mail Application conversion to Microsoft Outlook Mail.
  • Certification in Lotus Notes 6/6.5



  • Serving IBM Global Services
  • Development for Lotus Notes/DB2 integrated sales contract document application.
  • Lotus Notes integration with Lotus 123.
  • Third party data schema mapping tools include BRIO.


Systems Analyst, Lotus Notes Consultant

  • Serving Florida Power and Light
  • Lotus Notes/Web Applications design, Business Analysis and Project Technical Assessments.
  • Technical / analytical / programming support, including requirements gathering, software development for Lotus Notes/Web applications:
  • Competency Assessment - Notes forms with document/field level security.
  • Patrol Emergency Preparedness - Notes online tests for remote users with access logging.
  • Change Management Surveys - Web anonymous survey, with MS Excel reporting.
  • Apprentice Basic Evaluation - Notes forms/eDocs customized for Tablet interface.
  • Storm Restoration - Notes Application 1GB, 150k documents, selective replication.

Confidential,Fort Lauderdale,FL

Lotus Notes Developer, Programmer Analyst

  • Business analysis and project management tasks for Lotus Notes projects.
  • R5 Web Development and upgrading R4 databases.
  • Global support, application development & enhancements for worldwide/remote Luxembourg users.
  • Integrating Lotus Notes with MS Outlook, Excel and ZMerge®.
  • Developing Domino Address Book & Catalog additional functions for Notes Administrators & end-users.


Lotus Notes Developer, Systems Analyst

  • All phases of Lotus Notes application development, support and implementation for JM Family projects.
  • Analyze and evaluate existing or proposed systems and design Notes applications, systems and related procedures to process, integrate and synchronize data.
  • Migration of Lotus Notes applications to Web browser platform.
  • Work with IT operations and corporate business to develop applications to support company policies and procedures.
  • Develop administration utilities to Import/Export Notes data to other systems.
  • Certification in Lotus Notes 5


Lotus Notes Domino Consultant

  • Lotus Notes Application development, Project planning, implementation, demonstration of applications and end-user training.
  • Completed 6 months project in Tokyo Japan to train Tokyo developers and re-code sales force application for Pfizer Japan.
  • Notes v 4.x design and development on a Lotus Script level.
  • Working with Agents, Replication & View Selection formulas.
  • Data conversion, import/export from notes databases to WK1, XLS and ASCII formats.
  • Notes Domino Server installations.
  • Web development and analysis of document management application: DominoDoc.
  • Troubleshooting mail delivery, notes network communications.
  • Notes application upgrades from version 4.0 to 4.5/4.6
  • Certification in Lotus Notes 4.5/4.6

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