SUMMARY:

• IT professional with extensive experience in IT systems + networking, virtualization, cloud solutions, ERP systems and project management.
• Successfully managed IT operations (desktops, physical & virtual servers, Web services) in both higher education, K - 12 and corporate environments.
• Moved all server storage to Confidential SAN based storage enabling high availability redundancy of systems and de-duplication of storage footprint for system backups.
• Managed and implemented rollout of managed devices via Casper mobile device management sever (iOS, Android) to staff and classrooms.
• Successfully created new business software and applications support department.
• Migrated all physical servers and services to hybrid VMware ESXi/Hyper-V virtual environment - both on premise and in the cloud.
• Streamlined software licensing agreements with Microsoft and Adobe, saving the school district 85% in costs per year via E-rate.

CORE COMPETENCIES:

• IT Systems Management
• Software + Cloud Services
• Ticketing Management
• Office 365
• IT Budgeting
• Web + App Management Mobile Device Management
• Virtualization
• Active Directory
• Network + Systems Monitoring |OS X + Windows Deployment
• ERP Systems Management
• Salesforce Administration
• IT Security
• SolarWinds
• NetSuite
• Azure
• VMware

WORK EXPERIENCE:

Confidential, Petaluma, CA

Senior Systems Analyst

Responsibilities:

• Create and maintain project management documentation for assigned projects, unit and user test plans and schedules; provide functional interpretations of product, applications and services. Oversee and coordinate support for applications and financial software, hardware, Internet connectivity, voice and video conferencing.
• Responsible for assessment, order placement and installation for all IT purchases including servers, employee workstations and peripherals.
• Handle all aspects of network and software package migration and subsequent user/client support; coordinate physical plant changes as well as logical integration into existing network, maintain and manage all cloud services - Office 365 (email, Skype, SharePoint, OneDrive) county financial/HR/purchasing system, student attendance and reporting systems.
• Direct installation, integration and operation of all IT related systems.
• Train and mentor subordinates, develop training documentation, and provide assistance as required

Confidential, CA

Manager of Technology Services

Responsibilities:

• Lead development and execution of county wide iOS/Android deployment in classrooms.
• Oversee and coordinate support for applications and financial software, hardware, Internet connectivity, voice and video conferencing.
• Present technical concepts in plain English to management and external teams with varying levels of technical expertise.
• Responsible for virtualization of all physical servers, monitoring of VMs and monitoring of network activity.
• Maintain and manage all cloud services - Office 365 (email, Skype, SharePoint, OneDrive) county financial/HR/purchasing system, student attendance and reporting systems.
• Board member of California County Superintendents Educational Services Association technology committee
• Review hardware and software acquisition and maintenance contracts

Confidential, Rohnert Park, CA

Manager of Information Technology

Responsibilities:

• Managed internal IT, web and database staff; supervised the work of external IT, network and telecommunications vendors.
• Served as the primary manager for network, software, hardware and telecommunications vendors on bids and contracts.
• Managed the design, implementation and maintenance of web and database servers and their related services.
• Oversaw and managed IT for an organization with offices in northern and southern California and staff dispersed throughout the United States.
• Implemented uniform software and hardware standards and negotiated multi-year software and hardware agreements with vendors.
• Coordinated the research, evaluation and recommendation of information technology equipment, services and other technologies.

Confidential, Rohnert Park, CA

Information Technology Coordinator

Responsibilities:

• Managed the implementation of Active Directory under multi domain and mixed Windows & Mac OS X environment.
• Implemented and managed layer 2 and layer 3 network infrastructure: firewalls, switches, routers.
• Managed imaging of both PCs and Macs.
• Implemented ticketing system to track work orders, technical issues and provide quicker turnaround time for technical problems.

Confidential, Santa Rosa, CA

Professional Staff

Responsibilities:

• Consult with client on tax planning, prepare tax returns, work closely with clients throughout the year to ensure client tax liability is minimized.
• Assess clients' financial situation through gathering information regarding investments, asset allocation, savings, tax planning, retirement planning, and estate planning; evaluate overall risk tolerance.

Confidential, Rohnert Park, CA

Computer Department Manager

Responsibilities:

• Recognize the needs of the consumer and provide detailed information to students, faculty and university staff about the technical specifications of the computer hardware/software offered.
• Purchasing manager for PC and Mac OS computers, Microsoft and Adobe software licensing for university staff and faculty.
• Managed vendor contracts and relationships, research sales records and inventory levels of current stock and make future purchasing recommendations and budgeting to management.