Aix System Administration Resume
New Jersey, NJ
Experience Summary:
Experienced Information Systems professional with over 15 years of demonstrated experience at IBM. Familiarity with IBM tools, protocols and procedures.
Write and follow IBM scripted procedures.
Capable of rapidly learning new and processes, and successfully applying them to projects and operations.
Provide first rate, remote, worldwide, customer support
Troubleshooting capabilities.
Excellent communication skills.
Commitment to teamwork through positive contributions.
Some shell scripting experience to enhance and streamline processes.
Ability to rapidly achieve organizational integration, assimilate job requirements, employ new ideas, concepts and methods.
Energetic self-motivated team player.
Technical and Communicating Skills:
- Ability to work independently following a documented methodology to ensure accuracy.
- Excellent customer service skills
- Problem Solving
- Lotus Notes, Microsoft Office, Excel, and Word.
- Software testing, installation and test processes, tape archival and retrieval process
- AIX and other software installs.
- Edit and modify shell scripts to enhance and streamline processes.
- Experienced in TRSM and Impact
- HTML,AIX/UNIX, File Systems, Frame Maker, Lotus Notes, Adobe Acrobat.
Education:
Confidential– Yorktown NY 1977
Confidential– Microsoft Training
Experience:
2/2006 – Present
Applications and Infrastructure Support/Extended Support Team
Confidential - Consulting Firm
Customer service of internal and external client servers all located in the US
Followed defined documented methodology
Work as an integral part of Special Events Infrastructure Team
First line of support for Special Events Web monitoring for over 900 servers
in the US
mIRC Monitor Alert System.
Assisted in migrations of upgrades of AIX.
Performs other duties as assigned
Follows up on all tasks.
All Experience at IBM
2005 – 2006
Internal Controls Administrator
Consulting Firm
2005-2005
Confidential– Consulting Firm
Infrastructure Support Specialist
2003-2005
Confidential– Consulting Firm
AIX System Administration
1997-2003
Confidential– Consulting Firm
Field Service Manager (2003)
Provided annual performance reviews for on site (IBM) Consulting Firm employees well as personnel management.
2002-2003
Confidential– Consulting Firm
Documentation Specialist/Sales Tools Publications
2001-2002
Confidential– Consulting Firm
End User Support/System Analyst
2000-2001
Confidential– Consulting Firm
ASIC Data Library Manager
1997-2000
Confidential– Consulting Firm
ASIC Workstation Support/Course Administrator
1995-1997
Confidential – Consulting Firm
Software Data Shipment Manager