SUMMARY:

• A specialist in the design, integration and implementation of complex virtual environments with 7+ years’ in - depth experience with Citrix virtualization technologies .
• Worked with Citrix Meta-frame presentation server 4.0/4.5 and XenApp 5.0/6.0/6.5 farms for over 500 applications and published desktop for over 1500 users, installed on VMware VSphere ESXi 4.0/5.0 and physical environments. Supporting over 5000 users worldwide.
• Provided 500+ applications onto XenApp 6.0/6.5 and XenApp 5.0.
• Designed, Implemented and troubleshooted VMware vSphere ESXi 4.1/5. 0 environments for a consolidating servers project consist of an environment of 500+ servers.
• Installed and maintained Citrix Presentation Servers 4.x and XenApp 5/6.x servers with up-to-date latest rollup hot fix and service packs for Windows 2003/2008/2008 R2..
• Configured desktop virtualization software application using XenDesktop 4/5 for preconfigured standalone systems and thin-clients.
• Provisioned new physical and virtual servers using Citrix PVS 5.6/6.0/6.1 for expansion of XenApp farms.
• Adept in installing, configuring and troubleshooting Citrix Access Gateway, EdgeSight 5.4 and AppSense Management Suite 8.1
• Extensively worked in windows Active Directory (AD) environments to design, setup, architecture, maintenance, replication, Trust Relationship and enforcing domain group policy.
• In depth knowledge in RDS, Terminal Services, GPOs, IIS, DHCP, DNS.
• Deployed server and workstation service pack and hot fix updates/ patches using Microsoft WSUS.
• Extensively worked with Windows NT 2003/2008/2008 R2 server architecture and administered them successfully on HP/Compaq, Dell PowerEdge, IBM xSeries Hardware Platforms.
• Configuring Metaframe Presentation Server Policies, Load Management, Printers and Wyse Thin Devices.
• Completed a Citrix DataCenter Migration successfully and implemented the Citrix Virtualization XenApp/XenDesktopProject with minimal downtime.
• In-depth knowledge of Citrix administrative tools and utilities.
• Ability to coordinate with end users to provide support and resolve Citrix issues.
• Ability to make repairs, updates and other changes necessary to ensure maximum performance.
• Ability to support user requests for application installation.
• Desire and ability to learn new technologies, concepts, and skills quickly and effectively.

TECHNICAL SKILLS:

Operating Systems: Windows 2000 Server, Windows 2003 and 2008 Server, Windows NT 4 Server and Workstation, Windows XP, Windows Vista (Professional and Home), Red Hat Linux 9

Networking Protocols: TCP/IP, DHCP, DNS, WINS, Active Directory, Terminal Services, FTP

Hardware: Cisco UCS B200,HP C7000, HP Prolient DL360 G7, DL380 G6,DL385 G1, DL385 G2, HP Blade BL35p,BL460c G6, BL 465c G6 IBM X Series

Virtualization: VMware ESX 2.01,2.5,3.0, 3.5,4.0,Vmware Infrastructure 2.0/3.0, Putty, Vmconverter, VMware vSphere, VM vCenter server, VMware vMotion, VMware view, VMware ThinApp, VMware Workstation, VMware Player

Terminal Application Servers: Citrix Metaframe PS 3.0/4.0/4.5 and XenApp 4.5/5.0/6.0

Databases: SQL Server 2000/2005/2008, Oracle8i, 9i, 10g, MS-Access, My SQL

Web Technologies: HTML, PHP, XML

Web Servers: IIS 5.0/6.0/7.0

Mail Servers: Microsoft Exchange 5.5/2000/2003

SAN: Hitachi Freedom store 9900, EMC Clarion CX700, EMC DMX 2000, XP1024, XP1 2000, SUN A5200, D1000, A1000.

Tools: VNC, WebEx, ADMT, Remedy, IBM ISM MAXIMO, AD Snapshot Tool, Tivoli Backup Exec, DS View, ILO, Network Register and Blade Logic

PROFESSIONAL EXPERIENCE:

Confidential, Minnesota, MN.

Citrix Engineer/VMware

Responsibilities:

• Citrix Xenapps 6.5 & 7.6.
• Have been privileged to fix major outages, end user support and track of environment activities to approach issue on appropriate time.
• Xen desktop Capacity Projection and steady state monitoring system.
• Good knowledge on Ticketing software, IT2B and ServiceNow .
• Minor Knowledge at Appsense Profile Manage .
• VMware Deployment / End user support For 1300+ users: ESXi 4.1/5.5 and VCenter 5.5.
• Hotfix/ Patch Maintenance: 2 Storefronts, 2 data collectors, 1 Farm, 4 sites and 162+ Published / Streamed applications
• Xen Desktop 7.6 installation & support virtual desk top image management.
• VDI management and monitoring via Citrix Desktop Director for VDI Build
• Installation of Kofax and scanning system on the Citrix VDI system.
• Planning and testing the application Virtualization for various new application releases using Citrix Streaming Profiler and publishing it to the Citrix XenApp farms.
• Xen desktop Capacity Projection and steady state monitoring system.
• Microsoft Patch Managemen t system design for monthly VDI deployment.
• NetScaler review for load balancing high value web system.
• Ability to solve problems quickly and automate processes. Coordinating patch deployments for VDI
• Collaborate with other infrastructure units to resolve problems
• Maintaining all Citrix-related policies and procedures
• Web Interface configuration for VDI pilot .
• Coordinating applications installation on Citrix Server
• Active Directory OU setup of workstations and management
• Active Directory password reset and policies
• GPO Review (with security team) and adjustments for VDI performance.
• Citrix Application and workstation failure to populate due to wrong Active Directory setting.
• User Exchange setup and management
• Generate utilization Active Directory policy for deploying publish application ( working with the security team )reports
• Documentation of Citrix problems steps needed for correction with screen shots and video training, share with the other members of the Help Desk team.

Environment: Windows 2008/2008R2,, IT2B, ServiceNow, VCenter 5.5, Citrix Presentation 4.5, Citrix XenApp 6.5/7.6, Provisioning Server 5.6/6.0/6.1, VMware vSphere ESXi v4.1/v5.5, Citrix NetScaler MPX 5500, AppSense Suite 8.x, MSSQL 2005, MSSQL 2008.

Confidential, Irving, TX

Citrix Engineer/VMware

Responsibilities:

• Designed and Deployed Citrix XenApp 6.0/6.5 Farm project for 10,000+ users and 180 applications based on 400+ VMware servers based on ESXi 4.1/5.
• Migrated environments from Presentation server 4.5 to XenApp 6 and finally to XenApp 6.5 involving more than 200+ Production VMware ESXi 5 servers.
• Migration of 200 Citrix Servers from XenApp 5 to XenApp 6.5 without disturbing the old environment for 52 different applications.
• Major role in redesigning Citrix architectures for improved performance as well as designed new farms for better application virtualization.
• Deployed Extending XenApp 6.0/6.5 Farm strategy rapidly by installing and configuring Citrix PVS 5.6/6.0/6.1/
• Tier 2 support role for maintaining and troubleshooting Citrix Presentation and XenApp farms with 5000 concurrent users and 180 applications.
• Troubleshoot end user Citrix application access issues to other complicated presentation server related issues.
• Redesigned Citrix architecture for improving Citrix end user experience over the WAN and increased printing speeds as well.
• Managing 50 virtual machines used for both Citrix and Windows Core Administration Infrastructure Services.
• Managed upgrades of Service Packs, Patches/Hot fixes at both physical and virtual environments
• Coordinated and worked closely with the SAN Admins for storage needs as per the requirements along with planning future storage needs.
• Citrix Streaming Profiler/Citrix Administrator role in rolling out Virtual Desktops to 22,000 users globally.
• Testing and monitoring server health using Citrix EdgeSight for XenApp 6.0/6.5 environment.
• Participated in On-Call rotation for supporting production strictly maintaining SLA.
• XenApp and Access Gateway Reconfiguration and NetScaler Global Server Load Balancing
• Published 1120 XenApp applications, 2000XenDesktop 5and created 98 Worker Groups for Test, QA and UI environments for 5200 users.
• Responsible for more than 300 P2V’s conversions (VMware v5) and V2V conversions (v4.1 to v5), migrated host and data stores of more than 1500 Virtual Machines and more than 1000 VMs tools/hardware upgrades.
• XenDesktop 5 and EdgeSight 5.4 installation and administration in real time environment.
• Built new servers, Group policies for citrix servers and DHCP reservations and maintained new XenApp6 and XenDesktop5 farm.
• Designed a challenging Citrix Printing Strategies for improving printing over the LAN and WAN connections by enforcing Citrix policies.
• Worked extensively with BMC Bladelogic Server Automation for different jobs like OS patching etc.
• Worked extensively with Active Directory services, Citrix Delivery Service Console, Group Policy Management & Computer Management.
• Worked on Load Balancing Policies and Load Evaluators and installed numerous Hotfix files for designing a healthy and robust XenApp 6 farm.
• Install and document Disaster Recovery (DR) architecture of Citrix XenApp6.5 application servers on a remote DR site. This site includes Provisioning Server6.1, Password Manager, XenApp 6.5, Web Interface servers and replicated SQL DataStore.

Environment: Windows 2008/2008R2, Citrix Presentation 4.5, Citrix XenApp 5.0/6.0/6.5, XenDesktop 5, EdgeSight 5.x, Provisioning Server 5.6/6.0/6.1, Citrix UPM 3.x/4.x, VMware vSphere ESXi v4.1/v5, Secure Gateway Server Management, NetScaler Access Gateway Enterprise Edition, Citrix NetScaler MPX 5500, AppSense Suite 8.x, MSSQL 2005, MSSQL 2008, HP Blades

Confidential, Sacramento, CA

Citrix Engineer/VMware

Responsibilities:

• Responsible role on agent application/desktop delivery project, which affected 5000 users, 2000 concurrent sessions, based on 300+ Citrix Servers running in VMware ESX 3.5.
• Plan, install and deploy a VDI Proof of Concept (POC) environment to evaluate the benefits, performance and scalability of Windows XP/7 hosted virtual desktops.
• Design, build and implement a high-performance, high-availability Citrix XenApp 5.0 environment to support the Business Process Outsourcing initiative.
• Design, build and deploy a production XenDesktop 4.0 environment for a departmental deployment of Windows XP hosted virtual desktops.
• Installed and configured XenDesktop 4.0 Test, QA and UI environments for testing different remote and local desktop companywide strategy.
• Designed and implemented Citrix Presentation Server 4.5 upgrade of user applications with XenApp 5.0.
• Presented functional and technical overviews of Citrix XenApp 5.0, Edgesight 4.5, and Edgesight for Load Testing, Password Manager, Citrix Access Gateway, NetScaler, application streaming, application packaging, GPOs, Active Directory, and SQL Servers.
• Performed conceptual designs for Citrix XenApp 5.0, Edgesight 4.5, Password Manager, Citrix Access Gateway, NetScaler, and Application Streaming by researching operational needs and Provisioning Server discussing with application experts and application users.
• Performed the various Citrix XenApp upgrades and migrations projects
• Managed or assisted all phases of project - scoping, design, development, testing, rollout, user support, and documentation.
• Creating vDisks and configuring target devices in XenDesktop.
• Installed and configured Provisioning server 5.1 for XenApp 5.0 and XenDesktop 4.0
• Design deployment strategy for Citrix XenApp 5 production environment.
• Installed and maintained VMware esx 3.5 servers.
• Responsible for Microsoft patches for XenDesktop 4 mobile users.
• Build VMware virtual machines to meet the specifications of users.
• Resolve various issues such as Windows Policies, Application licensing, RDP and ICA.
• Coordinate with various departments regarding production issues.
• Created documentation for server builds and Citrix applications installations.
• Led monthly knowledge sharing sessions between the cross-functional development teams and clients, serving as a functional specialist and logistics coordinator.

Environment: Citrix XenDesktop 4.0, Provisioning Server 5.1, XenApp 5.0, Citrix Web Interface 5.3, Citrix Secure Gateway 3.1, NetScaler VPX 1000, Server 2008 x64, Server 2003, IIS 7.0, VMware ESX 3.5, HP BL 460c Blade servers

Confidential, Bloomfield Hills, MI

Sr. Windows Engineer/Citrix Administrator

Responsibilities:

• Installation, configuration and maintenance of Windows NT/2000/2003 servers and XP Clients running on HP Servers &IBM Workstations.
• Supported Citrix XPe Farm and Citrix Presentation Server 3.0 for 1,000 total users, for 420 concurrent sessions based on 100+ Citrix Servers.
• Enabling Web Access and Securing the Published Applications and Content.
• Configuring Metaframe Presentation Server Policies, Load Management and Printers.
• Maintained technical documentation for security compliance and performance tuning which was set as the global standard by the Corporate Security Group for all Terminal Server and Citrix environments.
• Maintain Citrix Logon scripts & Monitor and troubleshoot connectivity to the data store.
• Monitor and troubleshoot the Citrix IMA Service and the ICA communication channel Monitor, optimize and troubleshoot client performance and slow logons.
• Monitor, optimize and troubleshoot published applications.
• Monitor, optimize and troubleshoot printing and printing policies.
• Creating Users/Groups and OU in Windows 2000/2003
• Resetting user’s passwords in Active Directory.
• Defragment of active directory database and troubleshooting active directory. Backup and Restore Active directory.
• Installing and integrating DNS and Active Directory.
• Implemented RAID 5 for Fault Tolerance on Domain Controllers.

Environment: Citrix MetaFrame XPe and Presentation Server 3.0, Web Interface, Secure Gateway, Microsoft Windows Server2000/2003, Exchange 2003, HP DL Servers.

Confidential, Plano, TX

Windows Engineer

Responsibilities:

• Managed Windows NT/2000 File & Print, Domain controller, and DHCP, Proxy and DNS servers.
• Responsible for application and database servers which were being used by other different clients and departments.
• Responsible for Domain Users & Group management and ID Validation.
• Access management rules to the various resources like Internet.
• Antivirus support and server management
• Backup & Restoration with Veritas Backup Utility.
• Backup media management.
• Inventory of Servers, OS and other licenses.
• Readiness of the servers for the Audits.
• Internet Security using Microsoft ISA application
• Managing DHCP, DNS, Proxy and File & Print Servers.
• Patch management for Microsoft OS &applications and server’s firmware updating.
• Periodically vulnerability scan and applying fixes to eliminate any security risk in domain.
• Follow customer’s change process to implement any minor or major change in the domain.
• Kept knowledge of changing technology current to benefit customers.
• Consistently delivered rapid, outstanding service and support, resulting in a high level of customer satisfaction; kept users updated on resolutions.
• Frequently resolved issues with minimum or no supervision.

Environment: Windows NT/2000, Windows 95/98/XP