Systems/network Engineer Resume
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Hanover, MD
TECHNICAL SKILLS:
- Networking Technologies: TCP/IP, WAN/LAN Routing, Cisco Routers, Cisco Switches, VPN, VLANs
- Cisco, HP and Alcatel Switches
- Microsoft Windows (xp - 10)
- Knowledge on various Linux distributions
- Windows Server 2003: 2016
- Microsoft Active Directory, Group Policy Objects, Sites and Services, DNS, LDAP, DHCP
- Exchange 2010: 2016
- Database Development and Administration: SQL Server 2005-2016
- VMware vSphere: HA environment, ESX Hosts)
- Hyper: V
- Microsoft Office Suites (2007-2016)
- Office 365
- Google suite/apps
- Administer Application/System Security Permissions
- Project Management
PROFESSIONAL EXPERIENCE:
Confidential
Systems/Network Engineer
- System monitoring/configuration/support: Windows Servers 2003 - 2016, AD management, Office365, Ubiquiti switches/routers/AP, Auvik network management, SQL, Backups, Windows Server Failover Clustering, Hyper-V, vSphere, Google Apps suite.
- Security: Develop DRP, configure/manage firewalls, manage security permissions on applications, directories, and any related devices or software. manage antivirus, vulnerability scans.
- Work independently, manage all property configurations, documentation and maintenance. Work directly with client as liaison for company. Project management
- Ticket management/prioritization and in depth troubleshooting of client systems
- On-site/Remote support for multiple properties and businesses
Confidential
System Analyst II, Hanover MD
- Active Directory: Creating user accounts, GPO’s, OU’s, DHCP scope/DNS entries.
- Exchange: Creating user mailboxes, linking to AD accounts, managing other mailboxes.
- Casino Gaming Technologies: Administrator for Avero, Bravo, IGT, MGT, Micros POS, Oasis, and Virtual Roster. Includes duties but not limited to creating user accounts and matrix, security permissions, managing installs, documenting changes, managing application/system upgrades, and working directly with third party to meet business needs.
- VOIP Technologies: Mitel phone system- Setting up user voicemail, phone configuration and management, change documentation.
- Networking technologies: Fortinet firewall, HP & Alcatel Switches, configure switches including configuring VLANS and ACL’s, troubleshooting connectivity issues, manage firewall connections including VPN configurations and website restrictions across multiple site locations (one onsite and two offsite locations)
- Provide technical guidance and support for business management teams
- Support help desk with daily tasks from tier 1 to tier 3 support
- In depth analysis, testing, and troubleshooting of applications, systems and hardware.
- Act as liaison between IT department and Business/Executive department leads and staff.
- Project Management for major system upgrades and installs