PROFESSIONAL SUMMARY:

• Highly skilled infrastructure engineer possessing over a decade of professional technology experience in highly complex, enterprise - class environments.
• Comprehensive expertise with sophisticated local area networking solutions with deep proficiencies in Microsoft-centric server platforms, VMWare-based virtualization, and EMC, Dell & NetApp mass storage environments.
• Heavy proficiencies with complex Active Directory, desktop VDI/RDS environments, and critical infrastructure support tools (WSUS, SCCM, Symantec, CommVault, Acronis).
• Solid networking fundamentals/background in Cisco-powered landscapes including experience with Nexus/UCS solutions; F5 load balancers; and SonicWall/Websense appliances.
• Strong communication skills and a proven track record of implementing tangible & effective solutions to overcome highly technical challenges.

TECHNICAL SKILLS:

Server Hardware: Dell Poweredge Blade Servers; HP standalone and blade server hardware; IBM Compelent

Cisco Unified Computing System (UCS): Experience with hardware/blade server installation, administration, firmware, etc

Virtualization Hypervisor: HyperV, ESX(i) 3.5 - 5.0,5.5 VMware Workstation; Conducted Physical to Virtual(P2V)conversions.

Hardware Virtualization: Cisco, UCS Control Manager, HP Blade System

SAN Devices: NetApp Ontap 8.0, FAS 3220 Install/Configure and Administer, EMC VNX5400,5300 Install/Configure and Administer, Nimble All flash Storage Systems, Install and configure. Dell Equilogic Administration

NAS Devices: Synology Diskstation

Backup Software: Symantec Backupexec, Netbackup Administrator 7.7, Acronis, Commvault Simpana, Virtual Data Protection (VDP) 5.5 & 6.1

Operating Systems / Server: Windows Server 2003 - Windows Server 2012, Linux Red hat Ver 5, Data Ontap Version 8 (NetApp), CISCO IOS, migrations to 2008R2/2012

Active Directory: Services, replication, Trust Relationships and enforcing Domain wide Group Policies, Domain Creations

Microsoft Exchange: Experience with Exchange 2007-2010. Basic Configuration and Setup as well as troubleshooting Experience creating Mailbox/Distribution lists and permissions. Experience administering Data Base Availability Groups (DAG) Experience, Migrating/Failing over DAG from one datacenter to another

Systems Center Operations Manager (SCOM): Administrating, configuring, and mitigating alerts and notifications

Internet Information Services (IIS): Setup and configuration, created Web applications, shared configuration across multiple web server farms using DFS

Host Based Security Systems (HBSS): Trend Micro Control Manager and Office Scan, McAfee ePolicy Orchestrator (ePO) management engine Installment 4.5 Basic Installation and Configuration

Distributed File System (DFS): Installed, configured, troubleshooting of multiple web server farms running Internet Information Services (IIS)

Fiber Channel Switches: Brocade Switches, Cisco 5k

Cisco Switches: Configured/troubleshoted, VTP, Trunking, STP, Port Security setup on Cisco 1900, 2950, 2960 Switches.

Cisco Routers: Configured/troubleshooting RIPv2, EIGRP, Cisco 2500, 2600, 1800

Load Balancing: BIGIP F5 LTM/GTM Administration; Big IP F5 8950 series Local Traffic Manager (LTM)

Firewalls: SonicWall VPN Firewall, Websense Security Content Gateway v500 G2; Websense Security Gateway

Network Security Tools: WireShark, GFI Languard

Operating Systems / Client: Operating Systems Windows9X, Windows2000, Windows ME, Windows XP, Windows Vista, Windows 7 Windows 8 Linux red hat version 5, Unix ubuntu

Desktop Imaging: Create/deploy desktop images using Symantec Ghost and Ghost Cast Server

Documentation: Visio, Excel / Word, Sharepoint

Virtual Desktop Infrastructure (VDI): VMware View 6.1.0, 5.1.3

Zero Client: Teradici PCoIP Management Console 1.10.1 (Client Types - Tera 1 and 2 Clear cubes)

Infoblox: Administering and configuring Implementing and administration

PROFESSIONAL EXPERIENCE:

Confidential, Sunrise, FL

Systems Engineer

• As a Systems Engineer at Confidential, I am part of a team of engineers, responsible for the planning and engineering of the organization's systems infrastructure. Including but not limited to, the implementation and design of hardware and software. This includes the complete windows operating systems server environment (Windows Server 2003, 2008R2 and 2012R2), hardware and storage system environment(EMC VNX, Dell Equilogic, And Nimbal). Monitoring the performance of systems which pertain to Remote Desktop Session Host Farms and Remote Application Session Host Farms. Clustered File Servers, Clustered SQL Servers, Clustered Connection Broker Servers. In charge of maintaining and monitoring vMware Virtual Infrastructure(VCenter 5.1, and 5.5). In charge of administering and maintaining Web filter security for the Organization through the use of Websense Content Gateway Web Filter, as well as Email Security through the use of Symantec Email Gateway and Endpoint Protection. Occasionally in charge of windows Patching of server infrastructure through the use of SCCM and WSUS to comply with PCI standards. In charge of updating and implementing Group Policy for the organization for the testing of new and existing projects. Update and maintain documentation relevant to server based hardware and software. Conduct and Deploy Change Management Requests to Production Environment during Organization’s maintenance window.
• I provide support to the end user and junior technicians in a level III support capacity as required.
• Work with others in supporting team to continually improvement monitoring and tuning of all network infrastructure systems and related products in terms of workload, capacity planning, and system performance.
• Responsible for compliance with all federal, state and local laws, rules and regulations affecting Company.
• Responsible for participating in quality assurance, compliance and in-service and continuing education activities as requested by Company.

Confidential, Homestead, FL

Vmware Engineer

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of VMware and ESXi host systems utilizing hardware and software solutions relevant to VMware Infrastructure. Managing and maintaining entire Virtual Infrastructure.
• Managing and maintaining virtual backups through the use of Virtual Desktop Protection (VDP). Managing and maintaining Virtual Desktop Infrastructure (VDI) environtment, as well as clear cube zero client infrastructure.
• Participates in technical research and development to enable continuing innovation within the infrastructure.
• Ensured that system hardware, operating systems, software systems, are maintained within Department of Defense compliance standards through the use of VMWare and associated management tools.
• Assist project team with technical issues related to deploying, maintaining and troubleshooting Active Directory (AD), various instances of Windows Server 08 R2, SQL, file shares and other enterprise supporting technologies. Daily responsibilities include fault isolation Assist in maintaining enterprise compliance and availability through the use of Windows Update Service (WUS) and System Center Configuration (SCCM)

Confidential, North Miami, FL

Systems Engineer

• Work closely with a team of engineers to perform day to day management, maintenance, and infrastructure implementations of the entire company Network and Systems infrastructure.
• Provide technical assistance to the Network Operations Center (NOC) Team. Responsible for system design, stability, engineering, and troubleshooting. This responsibility encompasses the full range of Information Technology (IT) activities.
• Providing tier 1 & 2 support for current Windows Systems.
• Deploying Infrastructure changes to Web servers running Internet Information Services (IIS) for development team
• Build out as well as configure Multiple Web server farms running Internet Information Services (IIS) shared configurations
• Working with Application Engineering on process, standards, and configuration management.
• Support and maintain all aspects of the AD and Exchange, including managing DNS, DHCP, Group Policies, External and Internal Authentication as well as the hardware infrastructure for the environment.
• Tasks include duties such as enterprise documentation and planning.
• Serve as a technical contributor to all Windows enterprise and JBOSS related projects and initiatives.
• Work closely with Development Engineers/Testing engineers on implementing changes to the infrastructure.
• Work closely with Quality Assurance Engineers on product load testing and performance monitoring
• Implement changes to BIG IP F5 Local Traffic Managers (LTM)
• Configure/implement changes to InfoBlox External Dns Appliances

Confidential, North Miami, FL

Systems Engineer

• Responsible for ensuring consistent operations of all company Systems and Network Infrastructure
• Work closely with all members of IT to answer, escalate and resolve issues related to any windows servers, network storage, server software applications and virtualized systems.
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verify completion of scheduled jobs such as backups.
• Deploying Infrastructure changes to Web servers running Internet Information Services (IIS) for development team
• Build out as well as configure Multiple Web server farms running Internet Information Services (IIS) shared configurations
• Build and install new systems and applications, perform regular security monitoring to identify any possible intrusions, provide system and server application in a 24X7 environment, ensure data and server systems are backed up on a regular basis and recoverable.
• Work with IT management on disaster recovery solutions for all systems and applications, analyze and recommend solutions to improve overall performance, redundancy, and scalability of infrastructure.

Confidential

Owner/Proprietor/Engineer

• Consulting Services for Infrastructure Design and Support
• Virtualization Solutions & Storage System Solutions
• DataCenter Solutions / Cisco Networking Solutions
• Remote Assistance Troubleshooting
• PC Customization / PC repair / Virus removal

Confidential

Sr. Systems Engineer

• Active Directory/ Integration Systems Engineer: Worked with a team of highly motivated engineers to deliver and maintain several integration initiatives.
• Responsibilities: Administration and maintenance of Unclassified, Secret, and Top Secret systems/networks.
• Active Directory managing; to include administration of DNS, DHCP and Group Policy.
• Preparing and maintaining documentation of current and future systems.
• Ensured all database SQL servers are backed up in a way that meets the business’s Recovery Point Objectives (RPO)
• Monitoring system backups, coordinating theatre-wide on system issues using tools like Ghost Cast Server, Backup exec 2010, scripting and windows backup utility.
• Plan and implemented Backup and Recovery solutions
• Designing architectures to include the operating systems, applications and hardware to support total customer requirements as well as to provide for present and future cross-functional requirements and interfaces.
• Performed troubleshooting analysis of servers, workstations and associated systems.
• Maintained a server change log to document issues and resolutions for future reference.
• Performed backup and restoration procedures.
• Update and maintain anti-virus software.
• Install and administer HBSS(Host Based Security System)McAfee
• CLI(Command Line Interface) languages include: Stripped down RedHat linux for Vmware devices, windows command line and scripting, Unix, Cisco IOS command line
• Validating and testing all server and workstation updates, patches, upgrades prior to implementing on the network.
• Applied and enforced patches, updates, and DISA (Defense Information Systems Agency) Security Technical Implementation Guides (STIGs) using tools like GFI Lan Guard.
• Monitoring and troubleshooting system performance using various tools to include: Sysinternals suite, Solarwinds
• Troubleshoot workstations using tools like Remote Desktop, and Dame Ware Mini Remote Control utilities
• Configuring SAN/NAS devices such as Netapp, and Dell EMC
• Ensured stable performance of storage environments through performance monitoring and tuning
• Configuring Fiber Channel Switches like Brocade Fiber Channel Switches
• Installation SQL Server 2008 /2005 on Windows 2003, applied service packs and security fixes.

Confidential, Doral, FL

Systems Administrator

• Provided System Administration support for Unclassified, Secret, and Top Secret systems.
• Provided support for 2000+ users, Resolving technical issues, answers queries internal/external to site location.
• Provided assistance, installation and maintenance of computer hardware, software, network and telecommunication systems for media lifecycle.
• Diagnosed, Identified, isolated and analyzed problems with the system infrastructure.
• Cataloged/documented recurring problems and patterns of system failures and issues.
• Mitigated risks and system vulnerabilities.
• Conduct remote assistance via Microsoft Systems Management Server(SMS)
• Provided Black Berry Technical Support.
• Joined black berry user accounts/email to the Black Berry Enterprise Server (BES)
• Creating user accounts/email setup for new users using tools like Power shell scripts.
• Configured Roaming user profiles and folder redirection.
• Administered/maintained File and Print servers
• Installed/Troubleshoot CAC card client management software like Active client

Confidential, Doral, FL

Tier II Technical Support Specialist

• Provide support for Unclassified, Secret and Top Secret systems.
• Provided support for 2000+ users. Resolving technical issues, answers queries internal/external to site location.
• Provided assistance, installation and maintenance of computer hardware, software, and telecommunication systems for media lifecycle.
• Installed Data Protection software such as Data Armor on User Laptops.
• Imaged 50+ laptops for deployment during the Haiti Crisis.
• Provided Black Berry technical support
• Performing Black Berry Account Activation with Black Berry Enterprise Server(BES)

Confidential, Miami, FL

Technical Services Specialist II

• Responsible for both the repair and maintenance of all clients’ document producing devices and network appliances.
• Analyzed, troubleshoot and configured all hardware and software for various document imaging products.
• Provide Post-Sales support for account managers in developing solutions for customers. Assisted in developing quotes/Bill of Materials, Proposals and Statements of Work.
• Fully qualified field service technician, recommending solutions to a variety of problems, as well as provide business solutions for all document and networking needs.
• Implemented, installed and configured various company network appliances, software, and remote management equipment.
• Installed and maintained SonicWall Firewalls
• Demonstrate and train clients on various Ricoh networking/document product software and technologies.
• Responsible for Various territories of Miami, FL for the servicing of Confidential Equipment at Customer’s site
• Worked with System Administrators and IT personnel at Customer’s site installing @Remote Ricoh Remote Device management/monitoring network appliance. Trained Customers on device features and software for their document producing needs