Network Operations Engineer (Contractor) Resume

SUMMARY:

I’m looking for a position in a Network Operations environment.
I bring over ten years of experiences as a team player, mentor and professional qualities well respected by my peers.
I have experiences in Microsoft servers and Cisco network. I will be a great access to your Company.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Network Operations Engineer (Contractor)

Confidential

Responsibilities:

Responsible for daily operations and support of Confidential Network & Server infrastructure
Monitored emails in the NOC’s mailbox concerning open issues
Managed our global network using Netcool, Solarwinds ORION and SNOW ticket system
Performed weekly dispatch duty which required assigning open issues to staff
Troubleshoot Netcool alerts for networks, servers, applications issues using procedures documentations
Installed/Troubleshoot devices in our Data Center
Managed & monitored PDU power supplies usages for devices installed in our Data Center
Provide VLAN, switch ports and DNS for servers and network devices using DNS management tool
Provided switchports for servers connected to our Cisco Nexus7000 server farm
Assigned devices, hostname and ip address(es) to requested vlan
Provided 2nd tier support for users’ network issues including assigning switchport for new users
Troubleshoot firewall blockages and drops using HP ArcSight Logger application
Troubleshoot wireless issues including illegal devices using Cisco Prime Infrastructure tool
Performed daily system check for turnover to next shift
Mentored and provided training to new employees

Network Operations Engineer

Confidential

Responsibilities:

Monitored company complex network infrastructure with multiple domains
Used Netcool, ORION, Remedy ticket system to manage alerts
Logged into routers to troubleshoot router issues
Performed account migration between domains & created OU and security groups
Monitored & troubleshoot routers, switches and network outages
Monitored servers, server virtual pools, server disk space usage
Restored data from backup when required & backed up and verified our nightly backups

Lead Engineer (Contractor)

Confidential

Responsibilities:

Managed network infrastructure installation for new or renovated Washington DC Libraries construction.
Project involved network data & voice cable installation, patch panel and rack installation, network switches installation, network switch configuration and computers set - up.
Coordinated with vendors and assists CEO with assessment and task requirements.

Systems Administrator (Contractor)

Confidential

Responsibilities:

Installed and provided technical support for a prototype FileNet application system
Provided administrative support for Windows servers, IBM FileNet P8, VMWare and tape backup.
Performed weekly snapshots and as needed for our VMWare environments.

Network Administrator (Contractor)

Confidential

Responsibilities:

Provided server builds, installation and maintenance for web, application, database and cluster servers
Provided maintenance for Windows 2000/2003servers including domain controllers and active directory
Troubleshoot network and servers issues including CPU, memory and high availability clusters
Provided Tier II support for users (workstations, printers, network connectivity & restoring data)
Provided LAN/WAN support and troubleshooting including network cards & TCP/IP
Managed enterprise back-up, performing daily, weekly and monthly backups
Created a liaison with vendors as needed for scheduled maintenance & new installation