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Network Operations Engineer (contractor) Resume

SUMMARY:

  • I’m looking for a position in a Network Operations environment.
  • I bring over ten years of experiences as a team player, mentor and professional qualities well respected by my peers.
  • I have experiences in Microsoft servers and Cisco network. I will be a great access to your Company.

TECHNICAL SKILLS:

  • Microsoft Servers (Windows 2008 & 2012)
  • Clustering & Load Balancing
  • Microsoft Workstations
  • Dell & HP Servers & Blade Servers
  • Tape backup & restore; Netcool
  • Tivoli and Solarwinds Orion monitoring tools; HEAT
  • ServiceNow (SNOW)
  • Remedy
  • Siebel & Sprint Ticket Systems; AWS
  • VMWare
  • XenServer virtual platforms; CISCO Routers & Switches
  • Cisco Nexus 7000 switches
  • Linux
  • Oracle 11g
  • HP ArcSight
  • NetScaler
  • ForeScout Counter ACT

PROFESSIONAL EXPERIENCE:

Network Operations Engineer (Contractor)

Confidential

Responsibilities:

  • Responsible for daily operations and support of Confidential Network & Server infrastructure
  • Monitored emails in the NOC’s mailbox concerning open issues
  • Managed our global network using Netcool, Solarwinds ORION and SNOW ticket system
  • Performed weekly dispatch duty which required assigning open issues to staff
  • Troubleshoot Netcool alerts for networks, servers, applications issues using procedures documentations
  • Installed/Troubleshoot devices in our Data Center
  • Managed & monitored PDU power supplies usages for devices installed in our Data Center
  • Provide VLAN, switch ports and DNS for servers and network devices using DNS management tool
  • Provided switchports for servers connected to our Cisco Nexus7000 server farm
  • Assigned devices, hostname and ip address(es) to requested vlan
  • Provided 2nd tier support for users’ network issues including assigning switchport for new users
  • Troubleshoot firewall blockages and drops using HP ArcSight Logger application
  • Troubleshoot wireless issues including illegal devices using Cisco Prime Infrastructure tool
  • Performed daily system check for turnover to next shift
  • Mentored and provided training to new employees

Network Operations Engineer

Confidential

Responsibilities:

  • Monitored company complex network infrastructure with multiple domains
  • Used Netcool, ORION, Remedy ticket system to manage alerts
  • Logged into routers to troubleshoot router issues
  • Performed account migration between domains & created OU and security groups
  • Monitored & troubleshoot routers, switches and network outages
  • Monitored servers, server virtual pools, server disk space usage
  • Restored data from backup when required & backed up and verified our nightly backups

Lead Engineer (Contractor)

Confidential

Responsibilities:

  • Managed network infrastructure installation for new or renovated Washington DC Libraries construction.
  • Project involved network data & voice cable installation, patch panel and rack installation, network switches installation, network switch configuration and computers set - up.
  • Coordinated with vendors and assists CEO with assessment and task requirements.

Systems Administrator (Contractor)

Confidential

Responsibilities:

  • Installed and provided technical support for a prototype FileNet application system
  • Provided administrative support for Windows servers, IBM FileNet P8, VMWare and tape backup.
  • Performed weekly snapshots and as needed for our VMWare environments.

Network Administrator (Contractor)

Confidential

Responsibilities:

  • Provided server builds, installation and maintenance for web, application, database and cluster servers
  • Provided maintenance for Windows 2000/2003servers including domain controllers and active directory
  • Troubleshoot network and servers issues including CPU, memory and high availability clusters
  • Provided Tier II support for users (workstations, printers, network connectivity & restoring data)
  • Provided LAN/WAN support and troubleshooting including network cards & TCP/IP
  • Managed enterprise back-up, performing daily, weekly and monthly backups
  • Created a liaison with vendors as needed for scheduled maintenance & new installation

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