TECHNICAL SKILLS:

Systems: Windows Server 2012, Windows Server 2008, Windows Server 2003, Windows 7, Windows XP Professional, Windows 2000 Professional and Server, Linux, Mac OS 9.1 - OS X, Amazon Web Services

Hardware: Routers/Switches (Cisco, Dell, Linksys) PBX Switches (Mitel), Checkpoint Firewall, EMC SAN (CX300, FC4700), HP EVA3000/4400 FC SAN, Dell PowerEdge Servers, Dell PowerVault 130t/132t Tape Library, Dell NAS (715n, 725n), Confidential x Series Servers, HP Proliant Servers, HP Blade Center C7000, Brocade FC Switches.

Software: NetIQ AppManager 8, NetIQ Directory and Resource Administrator, NetIQ Security Manager, Vmware ESX Server, EMC Navisphere, HP Command View EVA, Microsoft Exchange 2000/2003 Enterprise, Clearswift MIMESweeper for SMTP, Websense Enterprise, Microsoft ISA 2004, Microsoft IIS, Symantec\SOPHOS Antivirus, Veritas/Symantec Backup Exec, CommVault, RSA Secure Remote (Secure VPN), Microsoft Office, MS, Symantec Ghost, Microsoft RIS, EventSentry, Blackberry Enterprise Server.

Networking: DNS, WINS, DHCP, TCP/IP, SNMP, SMTP, VPN, FTP

PROFESSIONAL EXPERIENCE:

Confidential, CT

Systems Engineer

Responsibilities:

• Provide system support for Confidential University Windows Services Team
• Troubleshooting, performance tuning, problem resolution of Windows Servers using OpsView monitoring
• Planning stages of Windows 2008 R2 migration project
• Windows Server 2008 R2 migration project
• Performed in place upgrades of Windows 2008 R2 servers to Windows Server 2012 R2 (Project Completed)
• Designed, planned and Implemented Microsoft BitLocker Administration and Monitoring server (Project Completed)
• Reconfigured Symantec PGP Enterprise encryption software to resolve ongoing issues with clients server encryption implementation (Project Completed)

Confidential, New Haven, CT

Systems Engineer

Responsibilities:

• Amazon Web Services Lead
• Design and built multi-purpose VPC architecture
• Security Group Creation/Management
• IAM administration
• EC2 Instance deployment
• S3 bucket management
• WAF & Shield
• CloudFront
• Route53
• Responsible for Alexion’s global Active Directory Domain Servers
• Manages large Windows Server 2008R2 Active Directory domain in 20 geographically dispersed environments with approximately 1500 users.
• Oversaw the design and deployment of multiple Active Directory migrations
• AD 2003 2008R2
• AD 2008R2 AD 2012R2
• Uses Group Policy to centralize the management and configuration of operating systems at both the user and machine level.
• Monitors and maintains all Forests and Domains
• Create and maintain Organizational Units within AD
• Uses Group Policies for ease of management of AD
• Monitors and maintains DNS, DHCP and WINS servers for optimal performance.
• Responsible for the NetIQ AppManager system monitoring software
• Redesigned Alexion’s Enterprise Monitoring System
• Install, upgrade and maintain NetIQ AppManager system.
• Creates baseline monitoring jobs for 500+ Windows based servers.
• Worked with internal partners to create baseline monitoring jobs for application specific platforms (SQL,Exchange,Vmware)
• Responsible for NetIQ Security Manger
• Installs, upgrades and maintains NetIQ Security Manager System.
• Create baseline monitoring jobs for all activity in Active Directory
• Responds to adds/changes in Active Directory detected by Security Manager
• Responsible for NetIQ Directory Resource Administrator (DRA)
• Installs, upgrades and maintains NetIQ DRA
• Create management groups in DRA to delegate specific AD permissions based on user roles.

Confidential, Confidential, CT

Senior Systems Administrator

Responsibilities:

• Responsible for all ESP server systems in a geographically diverse environment.
• Manages large Windows Server 2003 Active Directory domain in 10 geographically dispersed environments with approximately 600 users.
• Uses Group Policy to centralize the management and configuration of operating systems at both the user and machine level.
• Monitors and maintains all Forests and Domains
• Create and maintain Organizational Units within AD
• Uses Group Policies for ease of management of AD
• Monitors and maintains DNS, DHCP and WINS servers for optimal performance.
• SAN Management:
• Monitors and maintains firmware, drivers and security for all ESP SANs in geographically separate locations throughout the United States.
• Responsible for the allocation, creation and presentation of newly requested LUNs and storage groups using Command View software.
• Presents new LUNS to Windows, UNIX and VMS machines as required.
• Performs zoning tasks on FC switches as needed.
• VMware ESX Management:
• Uses VMware High Availability (HA) Distributed Resource Scheduler (DRS) to ensure that VMware virtual machines are available and operating at maximum efficiency.
• Proactively monitors and maintains all firmware, drivers and security on all VM hosts as well as virtual machines using Update Manager.
• Responsible for creating and deploying newly requested virtual machines.
• Currently in the process of migrating VMware clusters and standalone VM hosts to vSphere 4.
• Exchange 2003 Management:
• Monitors and maintains Exchange 2003 cluster to ensure email traffic flows uninterrupted.
• Creates new Storage Groups and databases as needed for growth.
• Ensures all management data is successfully backed up for disaster recovery requirements.
• Project Management:
• SAN Migration: Managed the migration of data to newly purchase HP EVA 4400 from outgoing HP EVA 3000. This process included the migration of data from Microsoft Exchange, Microsoft SQL servers as well as file servers.
• Designed and implemented VMware VI3 clusters at remote sites.
• Currently in the process of managing the migration of Confidential ESX cluster from version 3.5 to vSphere v4.
• Currently planning the migration of the Confidential corporate email system from Exchange 2003 to Exchange 2010.
• Designed and implemented Microsoft Distributed File System ( Confidential ) for the corporate office.
• Installed and configured Vehicle Information Database (VID) hardware at multiple customer locations. VID included EVA 4400 SAN, HP C7000 Blade chassis with two BL870 Blades running OpenVMS OS, HP MSL 2404 Tape Library, HP DL380 G4 Server.

Confidential, KY

Intel Server Administrator

Responsibilities:

• Member of a team responsible for administration of Windows based server farm for a large investment firm in Boston, MA.
• Server farm is comprised of 200+ Windows 2000/2003 servers as well as 25+ Vmware ESX (2.5.5) servers.
• Installs drivers, firmware, OS patches as needed to maintain over all server health.
• Remediates security and policy violations identified by Confidential VSA.
• Monitors server health using Spotlight on Windows.
• Monitors replication jobs using VERITAS Replication Exec 3.1
• Monitors SAN connectivity using server side tools (SAN Surfer and Confidential SSD)
• Monitors cluster resources, move cluster resources as need for server maintenance.
• Installs and configures new Windows 2003 servers.
• Works closely with customer to resolve server errors, faults and outages reported to helpdesk.
• Works weekends and off shift hours to provide high level of customer service and server uptime.

Confidential, Glastonbury, Ct

Consultant

Responsibilities:

• Positioned at Confidential Inc. to provide consulting and network management support.
• Provided support for all Confidential end users including users at remote sites.
• Managed multiple Windows Server 2003 servers in remote locations.
• Responsible for managing Exchange 2003 server.
• Moved and configured DHCP server from SonicWALL router to Windows Server 2003.
• Reconfigured DNS servers at remote sites to improve HOST name resolution.
• Implemented WINS servers on network for NetBIOS resolution.
• Installed, configured and maintained VPN support for remote users.
• Worked with Barracuda firewall to improve spam filtering for corporate email.
• Installed and configured Windows XP on new desktops and laptops.
• Configure corporate antivirus solution for local and remote offices.
• Configured separate scan policies for laptop, desktop and servers.
• Configured virus reporting for all desktops, laptops and servers.
• Wrote proposal for backup plan of all network related files and folders as well as email system.
• Created Windows batch process to perform a disk backup for a short term solution until backups are configured to go to tape.
• Implemented a “brick level” backup solution for Exchange 2003 server using the Exmerge utility.
• Implemented Distributed File Service ( Confidential ) on network for ease of management of network shares.
• Corrected improperly configured share permissions to provide better security.
• Implemented Windows Server Update Service (WSUS) to manage Windows updates on desktops and Laptops.
• Configured laptops and desktops to report to the WSUS server for updates via Group Policy.
• Used Group Policy to help in the management of the LAN:
• Setup login scripts for end users.
• Configured file synchronization for laptop users.
• Setup Group Policy Software Installation to install Office 2003 from a central install point, also “slipstreamed” all service packs and updates to install point.
• Configured Internet Explorer settings as required.

Confidential, San Antonio, Texas

Senior Network Support Analyst (Network Administrator)

Responsibilities:

• Plans, directs, and coordinates the design, installation, and connectivity of computer and network systems to ensure the stable operation of the organization’s IT assets in the San Antonio plant.
• Responsible for the administration of 30 Microsoft Windows servers (2000, 2003) and 225 Windows based workstations (2000, XP) in a manufacturing environment with 24/7 hours of operation.
• Responsible for maintaining server availability using RAID technologies (0,1,5) as well as data/system backups.
• Responsible for the WAN connections to other plants across a 10 MB Ethernet connection using Checkpoint Firewall via a secure VPN tunnel.
• Used Active Directory to implement server/workstation/domain policies.
• Monitors and maintains the company’s EMC SAN (CX300) which provides 5 terabytes of storage space. Connects newly acquired servers to the SAN using Navisphere and McData fiber channel switches. Creates LUNS, Storage Groups and Storage Arrays as needed.
• Maintains Blackberry Enterprise Server for the wireless email capability of company’s sales force.
• Administers two VMware GSX servers as well two VMware ESX servers which are fiber connected to an EMC SAN (CX300). Administers ESX servers using Virtual Center and vMotion to provide optimal uptime for all virtual servers.
• Experience using VMware P2V tool to migrate Microsoft based physical machines to virtual machines for deployment in both VMware Server and Workstation.
• Monitors and maintains Checkpoint Firewall as well as Microsoft ISA 2000.
• Maintain Microsoft Exchange 2000 Enterprise server with 225 mail accounts.
• Monitors and maintains Dell servers using both EventSentry and Dell Open Manage to maximize server uptime.
• Monitors internet access using Websense Enterprise and provides reporting statistics to upper level management.
• Responsible for the backup and offsite storage of 5 terabytes of data using Symantec Backup Exec 10.1 in conjunction with a Dell 132t tape library.
• Provide remote connectivity to corporate network using encrypted VPN connections to a Windows 2003 Terminal Server.
• Provides support for company’s phone systems (moves, ads, changes) as well as administration of PBX.
• Schedules and directs the activities of the network team to resolve end user hardware and software problems in a timely and accurate fashion.
• Directs and administrates network analysts and where necessary conducts performance reviews and corrective action.
• Provides guidance to junior members of the team.
• Migrated internal network backbone from 100mb to 1GB fiber connection resulting in faster access times of mission critical applications.
• Successfully migrated network from T1 connection to a 10MB Ethernet connection for internet access with zero downtime.
• Migrated Microsoft Exchange 2000 Enterprise server to Microsoft Exchange 2003.
• Migrated domain servers from Windows 2000 to Windows 2003.
• Implemented Blackberry Enterprise server for remote sales users.
• Responsible for identifying and resolving helpdesk bottlenecks using Bridgetrak helpdesk software.

Confidential, San Antonio, Texas

IT Technical Support Specialist

Responsibilities:

• Assigned to the workstation services team for deployment of newly acquired Windows NT workstations.
• Troubleshoots network connectivity problems in large LAN/WAN environments.
• Deploys new software to end user workstations using Microsoft SMS.
• Responsible for imaging of end user workstations for deployment on the Confidential LAN.
• Loads and configures Windows NT laptop for Remote LAN Access (RLA) to the Confidential LAN.
• Performs surveys of end of lease equipment to determine the needs of hardware/software requirements for end users.
• Responsible for the training of newly hired members of the Workstation Services team.
• Instrumental in the streamlining of the transition process which resulted on the saving of 6500+ man-hours yearly.

Confidential, San Antonio, Texas

Network Engineer

Responsibilities:

• Positioned at Confidential as part of the Microsoft Transition Team to help in the migration OS/2 to Windows NT 4.0.
• Performed surveys of workstations to determine the requirements of the software/hardware of end users.
• Responsible for the back and restoration of end user data.
• Installed and configured software through the use of Microsoft SMS.
• Troubleshooting of connectivity problems in large LAN/WAN environments.