Solution Architect Resume
Dallas, TX
SUMMARY:
- Strong Information Technology leader with over 15 years experience.
- Deployment of SDDC solutions with a heavy emphasis on VMware cloud stack.
- Proven ability to architect and design required solutions from a green field perspective to fruition as well as scaling pre - existing solutions to meet specific client objectives.
- Provided leadership to teams (Offshore & Nearshore) within the organization to ensure proposed solutions were congruent with all technical and business requirements.
- Transforms legacy solutions that result in simplified management, high availability and scalability.
TECHNICAL SKILLS:
- VMware ESX/ESXi 3.x/4.x/5.x/6.x
- VMware vShield App/Edge (VCNS) vRealize Operations
- VMware vCenter
- VMware Capacity Planner
- VMware Converter (P2V/V2V)
- VMware Update Manager
- PowerCLI
- Platespin vRanger
- Veeam
- PowerCLI x86 Oracle Enterprise Linux 6 x86 RedHat 4 & 7
- CentOS 6 & 7
- Kubernetes
- Windows 2008/2012 R2
- Tivoli Monitoring
- Nagios
- MS RDS
- Apache & IIS Webservers
- Exchange 5.5/2003
- SQL Server 2005/2008
- Veritas Netbackup
- EMC Powerpath
- Netapp
- Cisco ASA
- Citrix Netscaler
- Remedy ITSM software
- GIT
- Jira Software (Agile tool)
PROFESSIONAL EXPERIENCE:
Confidential, Dallas, TX
Solution Architect
Responsibilities:
- Solution Architect responsible for physical and virtual Infrastructure solutions in support of Integration/migration of legacy cloud solutions to the Confidential cloud.
- Resident SME for VMware Infrastructure technologies throughout the environment.
- Led team of engineers focused on Infrastructure and application level coverage in a DevOps environment. (Cisco UCS / Cisco ASA / Netapp Storage / Citrix Netscaler / Jira / Confluence/ etc...)
- Provided technical insight and operational assistance with internal proof-of concept initiatives focused on network integration and migration of what was once Verizon's e-Cloud solution to the Confidential cloud.
- Mentored Jr engineers by assisting in support efforts and clarifying the use and function of various technologies.
Confidential
Indepent IT Consultant
Responsibilities:
- Independent consulting offering services focused primarily on VMware technologies.
Confidential, Westlake, TX
Senior Virtualization Engineer
Responsibilities:
- Led the virtual network migration initiative due to the lack of virtual data center switch experience within the architecture team.
- Collaborated with design team peers on architecture and design strategies for (IaaS) vSphere 5.5 to 6.x migration that consisted of 1000 hypervisors across North America. (VMs: 95% x86 OEL 5% x86 Windows)
- Developed powercli scripts to be used in automation workflows as a part of the overall VMware migration (Roles/Permission, (SDN) VSS to VDS migration, etc...)
- Worked to develop repeatable technical processes for lower tear operations team members.
- Troubleshot technical issues related to server hardware and software in support of the migration.
- Utilized git version control to handle code tracking.
Confidential
Responsibilities:
- Spent this time caring for my wife after she suffered a catastrophic injury.
Confidential, Dallas, TX
Confidential
VMware Architect
Responsibilities:
- Worked with vendors and management stakeholders to present and defend culminated technical architecture designs.
- Participated in triage based technical team design discussions focused on private cloud pre-deployment strategies. (Iaas/Paas, vRealise Operations & Automation/ VXLAN / 300+ ESX/ESXi 3.x/4.x & 5.x hosts / 2000+ Wintel (Active Directory environment) /& SuSe Linux VMs)
- Installed, configured and utilized VMware capacity planner to determine optimal placement for production workloads.
- Configured and supported EMC VSPEX, Confidential and UCS converged infrastructure.
- Analysation and review of potential software solutions that would enable simplified infrastructure management and enhance PCI compliance.
- Worked to architect and implement ESXi 5.5 VMware compute and management environment.
- Troubleshot networking, storage (FC & iSCSI), hardware and OS related issues providing full root cause analysis. (UCS and Confidential hardware)
Confidential Austin, TX
VisionIT / HPE Senior VMware Consultant
Responsibilities:
- Architected IaaS solutions based on client requirements.
- Collaborated with cross-functional teams to engineer and execute the migration of existing private cloud environment from a vendor hosted network to a native in-house network configuration.
- Supported growing global VMware production environments. (Mixed VM environment; x86 RHEL/SLES & Widows guest OS (Active Directory environment) / 400+ ESX/ESXi 4 & 5 hosts 3000+ VMs including VDI clients/ SRM)
- Worked with Program Manager, Project Managers, and internal technical teams to facilitate changes and troubleshoot technical Issues.
- Configured and supported c7000 model HP blade chassis and multiple HP and Confidential manufactured servers.
Confidential Austin, TX
Senior VMware Consultant
Responsibilities:
- Managed and supported multi-site IaaS environments. (Mixed VM environment; Linux & Widows guest OS (Active Directory environment) / 140+ ESX 3.5 & 4.1 hosts 1000+ VMs)
- Provided pre-change technical design oversight and direction to cross-functional teams in regards to requests for new solutions and scaling existing solutions.
- Culminated change plans outlining each stage of the change while working with change officers to coordinate the effort. (preventative maintenance and patch/updates)
- Troubleshot technical incidents and worked to correct issues following the outlined SLA framework. (On-call rotation included)
- Utilized VMware Update Manger to maintain current ESX patch levels.
- Deployed compute resources utilizing automation. (PXE/kickstart)
Confidential, Tacoma, Washington
Confidential
Senior Consultant
Responsibilities:
- Restored client confidence in regards to virtual Infrastructure architecture, design and operation acumen.
- Global lead VMware architect and design expert for all new client requirements.
- Provided sales based technical expertise for Confidential West and worked to develop solution proposals for RFP responses.
- Architected and managed global IaaS production based private cloud environment along with development POC Lab based environments; Internal and client facing. (500+ Windows 2003/2008 R2 Active Directory based VMs / 50+ ESX hosts)
- Transitioned global IaaS environment from VMware ESX ver 3.02 to ver 3.5 and vCenter 2.0.3 to vCenter 2.5. (The transition included Tacoma, Phoenix, Toronto, London, Auckland and Sungard disaster recovery facilities)
- Culminated complex change plans outlining each stage of the implementation while working with the client and internal support groups to coordinate the effort.
- Collaborated with client and multiple Internal teams to collect and review utilization statistics and make recommendations on server consolidation efforts. (capacity planning)
- Executed numerous server consolidations using “Platespin Portability Suite” and VMware converter. (Executed using standard change management process)
- Automated installation and configuration changes using kickstart, bash, perl, powershell and .bat scripts.
- Configured and utilized VMware Update Manger to maintain current ESX patch levels.
- Led effort to align VM's in accordance with storage vendors block specifications.
- Troubleshot technical incidents as they occurred, and provided root cause analysis as necessary. (Remedy tickets / SLA framework)
Confidential, Austin, TX
Windows System Administrator
Responsibilities:
- Engineered and architected IaaS solutions utilizing VMware ESX 3.x server hosted on HP and Confidential equipment. (HS21:Boot to SAN/MSA1000-Brocade Fibre Channel Switch/DS6800/DS8100/MSA-1000/Qlogic hba’s /x3650/x3950/HP blade BL45p/BL20p/ Proliant DL380, DL580)
- Installed and configured vCenter, VMware SAN based data stores, virtual networking devices, HA, VMotion, DRS, and ESX clusters in a boot to SAN environment. (Private Cloud)
- Utilized statistical server utilization measurements to determine server capacity planning from the physical to virtual environment.
- Worked to optimize resource utilization within the VMware vCenter Server environment by designing tiered resource pools with appropriate resource allocation levels.
- Worked as part of a team slated with the task of consolidating thousands of physical servers to centralized datacenters utilizing VMware converter.
- Worked to fulfill incident resolution, problem determination and root cause analysis in accordance with service level agreements.
- Complex IIS support including applet installation and configuration of java servlets, web.config files as well as SQL 2005 database creation and configuration.
- Maintained Windows server active directory based servers in an ASP environment coupled with stringent change management processes and prioritized incident and change management.
- Accomplished ESX 3 system updates utilizing the http method in conjunction with IIS 6.
- Participated with team to complete disaster recovery simulation for disaster recovery plan feasibility purposes.
Confidential Austin, TX
Technical Analyst / Systems Administrator
Responsibilities:
- Utilized Mercury LoadRunner software to simulate virtual user interaction producing predetermined stress thresholds to qualify server and storage equipment for real-world usage in a datacenter environment. (DAS, SAN, RAID-1/5/10/50, Tape Backups)
- Emulated customer Install environments utilizing pre and post release Confidential Enterprise Server and storage hardware. (Multi OS and application environment; RHEL 3 / 4 / x86 x64, Apache; Windows Server OSs (x86 x64); Exchange 2003, IIS 6.0 (Server Hardware & Software Installation and Configuration)
- Conducted system tests utilizing Confidential branded blade based servers and interconnects for Blade based SAN connected use case scenarios. (Qlogic HBAs)
- Assisted team members with troubleshooting and configuring sever, storage, and network switches. (Cisco 30/30 Blade Switch, Confidential Power Connect 5316M)
- Responsible for executing pre determined test cases scenarios as well as culminating “out of the ordinary” testing. (Included managing and monitoring using IP based KVM, Confidential OEM monitoring tools; OMSA, ITA, IPMI, etc…)
- Thoroughly documented test failures based on failure analysis enabling the development team to reproduce and track issues using proprietary project management tools.
Confidential, Austin, TX
MIS Security Administrator
Responsibilities:
- Participated in the culmination of customer's scope of service.
- Offered assistance with monitoring and tracking of incidents to ensure resolution within customer’s scope of service.
- Administered user accounts and manipulated security permissions as needed. (Permissions: Windows/Exchange/Oracle & multiple databases)
- Responded to user support requests related to account security including logging tracking and utilizing Seibel CRM system.
- Assisted in the maintenance of software inventories, using standard asset management systems and procedures.
- Followed escalation procedures when appropriate to ensure problem requests were communicated effectively and worked to ensure management visibility.
Confidential, Austin, TX
IT Support Specialist
Responsibilities:
- Supported and assisted end users with desktop issues and software applications.
- Updated desktop systems and made configuration changes after Altiris Windows image rollouts.
- Automated tasks by creating scripts that enabled faster and more consistent execution.
- Configured AD domains for desktop users, Lotus Notes Support, MS Office etc…
Confidential, Austin, TX
CFI Engineer
Responsibilities:
- Led initiatives and engineered solutions to improve project workflow and automate legacy tasks.
- Implemented and administered Windows 2000 RDS to decrease cycle time for factory integration projects.
- Troubleshoot and analyzed custom created system images for mass production. (Ghost, PowerQuest, Altiris)
- Troubleshoot repaired and upgraded systems used in the development process.
- Worked in conjunction with multiple project managers to coordinate corrective action for failed projects and prioritization of high visibility and expedited tasks.
Confidential, Austin, TX
System Administrator
Responsibilities:
- Supported and troubleshot server and network related LAN/WAN/WLAN (802.x) connectivity issues. (Including x86 Windows/Solaris 9/DNS/WINS)
- Administered and configured x86 Windows 2000/2003 RDS Servers in an Active directory environment, also administered HP Print Server Appliance 4250.
- Utilized Remedy ITSM Action Request system for ticket and hardware management.
- Created and edited Windows scripts for system management purposes.
- Assisted end users with software support and configuration. (McAfee Antivirus, Office Applications, wireless network connectivity, etc…)
- Created documentation to assist users with completing tasks that were too technical to complete without technical support assistance.
- Programmed desktop phones for end users. (Avaya Model: 6408D+)
- Utilized Ghost software for system imaging and replication purposes.
- Configured PC systems, projectors and sound for web conferences.
Confidential, Austin, TX
Network Tech/Specialist
Responsibilities:
- Enterprise support for Confidential PowerEdge servers and PowerVault Storage devices, Storage Array & Tape Backup, Veritas backup software etc..
- Offered advanced server technical support for system administrators
- Supported Windows 2000/03 Server, and NT 4 Server operating systems. (Installation and Troubleshooting)
- Engineered customer solutions that involved restoring failed RAID Arrays and initial RAID Array configuration for server and cluster storage.
- Supported highly sensitive customer accounts with technical and logistical service issues.
- Troubleshot Server based LAN/WAN connectivity issues also supported Confidential Open-Manage product suit including DRAC configuration.
Confidential, Austin, TX
Dell Technical Support
Responsibilities:
- Telephone technical hardware and software support to business end users.
- Supported Win9x, NT 4, Windows XP and Win 2K Pro operating systems. (Installation and Troubleshooting)
- Supported Confidential Optiplex model desktops and peripherals.
- Coordinated service and parts delivery for customer system repairs.
- Troubleshot desktop LAN and Dial-up connectivity issues.
Confidential, Austin, TX
Project Manager / Lead Consultant
Responsibilities:
- Handled client relations and trained new consultants on marketing and sales operations.
- Created marketing materials and developed deliverables.Developed sales presentations to be communicated at client locations.
- Assisted and coordinated employee workflow process, also recruited and hired personnel for specific project needs.
- Worked to build and maintain client relationships.
- Installed and configured employee desktop/workstations and various software. Software: Win2K, Internet Explorer, MS Office, Nero etc…
- Duties: Configured printing, Network/Dial-Up connectivity, Fat to NTFS conversion, Driver Installation etc…
- Setup and Installed fast Ethernet network switch for Network connectivity.
- Supported end users workstations throughout the organization as necessary. Duties: Troubleshot hardware/software and connectivity issues.
- Developed web pages using Macromedia Dreamweaver for internal use.
- Made evaluations and purchasing decisions on software and hardware.
Confidential Austin, TX
Systems Administrator
Responsibilities:
- System Administration of LAN/WAN, Windows RDS Server 4.0, Windows 2000 server with Active Directory, MS Exchange and winterm clients at the Round Rock corporate office and four national locations. (Servers: CPQ Proliant 3000/5000 models / Enterprise-Environment)
- Supported Citrix Metaframe, MS Office 2000, Windows ME, Windows 95/98, Windows 4.0 Workstation, and Windows 2000 Pro.
- SAN support using Confidential Snap Server 4100 SAN device for network area storage.
- Configured network printers, created Windows NT user/group accounts and performed various administrative tasks.
- Supported Cisco based routers and switches in a Frame-Relay environment.
- Performed system backups using ArcserveIT, and LeBackup software. (Compaq DLT Library)
- Implemented designs changes within corporate database to track and log complaints with site codes and locations.
- Designed and implemented an Access database used to log and track technical Issues.
- Provided technical support to end users, including laptop/desktop configuration and installation as well as remote control support using VNC software.
Confidential, Austin, TX
PC Installation Technician
Responsibilities:
- Performed system upgrades on Macintosh and PC based systems.
- Installed and configured Lotus Notes 5, SASI software, Intel Landesk and antivirus software.
- Trouble shot LAN based networking Issues on Win9x, Windows 2000 Pro and Mac OS.
- Provided team with technical assistance and leadership
Confidential, Austin, TX
Network Administrator / Courseware Developer
Responsibilities:
- Configured and troubleshot LAN/WAN issues in a TCP/IP based networking environment, created domain user accounts, performed and configured server backups and various other administrative tasks. (Familiar with DNS, WINS, DHCP etc…)
- Used technical writing skills and experience to develop a self-paced Windows NT Workstation 4.0 ® training course for use in a Fortune 500 corporation.
- Implemented and supported NT Server 4.0, MS Proxy 2.0, WINS, DHCP, and RAS Servers.
- Installed, configured and supported Internet Information Server hosting multiple leased Internet web sites. (Microsoft Certified with IIS 4.0)
- Engineered expert technical solutions and purchased products to provide network security, application support, and optimize network performance.
- Troubleshot hardware, software and networking issues on Win98 and NT 4.0 workstations.
Confidential, Austin, TX
W2k Migration Specialist
Responsibilities:
- Setup and configured Windows 2000 workstations.
- Conducted system rollout that consisted of 500 systems.
- Imaged systems to meet customer specific software and hardware configuration requirements.
- Configured network parameters for each workstation. (TCP/IP, DNS, WINS, etc...)
- Utilized Novell NAL utilities to perform specific installation tasks.
- Documented and recorded project information for inventory and other mission critical purposes.
- Worked with team to resolve and trouble-shoot project and technical Issues.
- Performed PC SAS installations on pre-selected systems.
Confidential, Austin, TX
Software Engineer
Responsibilities:
- Led several Software Engineering projects coordinating the completion of test simulations for software defects and anomalies.
- Performed compatibility tests on mobile computers and related peripherals (PCMCIA Sockets, PCMCIA Cards, Port Replicators, Internal/External Video, DVD, CD ROM etc...)
- Hardware/Software testing using various operating systems, PC games, client applications and benchmark/testing software. (OEM NT 4.0,OEM Win98, OEM Win95, MS Office, Winbench, Winstone etc...)
- Used Lotus Notes Database applications to log performance and document various technical Issues as well as changes to the test plans.
Confidential, Austin, TX
Computer Consultant
Responsibilities:
- Supported PC end users throughout the state at the Texas Racing Commission. (Troubleshooting printing, Network connectivity, hardware, and driver Issues )
- Developed HTML web pages for use throughout the agency Intranet. (End User Help-documents)
- Updated software applications on end user machines and added appropriate patches for Y2K compatibility. (Netscape Mail, MS Of fice, Internet explorer, Terminal Emulation Software etc...)
- Researched and analyzed prices for software and hardware needs.
Confidential,Austin, TX
System Administrator
Responsibilities:
- Setup, Installed and supported network servers for LAN\WAN and Intranet use. (Windows NT, Windows NT 5 Beta, SQL Server 6.5, MS SMS 1.2, MS-SQL, OS/2 LAN Server, IIS 4.0 & Lotus Notes 4..5)
- Engineered and Implemented Confidential 's online web based training servers using NetG based courseware. (200+ Courses supporting Confidential 's Internal Worldwide Campus)
- Created SQL functions to analyze the global training database for utilization and billing report.
- Engineered and coordinated system/software roll-outs for education department and setup inventory tracking system, also created scripts for distributing applications using MS-SMS 1.2
- Setup and configured TCP/IP network printers, created NT user accounts and performed various administrative tasks.
- Provided end-user assistance and training for PC applications and notebook computing.
- Made evaluations and purchasing decisions on software and hardware based on departmental needs. (Budget in excess of 100K)
- Designed pre-scheduling evaluation and compatibility procedure for Computer-training courses.
- Installed and configured all software PC, Server and network hardware for departmental computers and computer based training Labs. (Configuration duties included network hardware set-up (Cisco 2900 XL,MAU, Token Ring, Ethernet, etc..), configuration of TCP/IP, and various tasks.)
- Participated with the Confidential Technical Operations Team to develop hardware and software standardization for training facilities across the nation.