SUMMARY:

• A highly motivated, committed, and oriented professional with many years of experience and achievement in both customer - driven and technological industries, excellent troubleshooting skills and problem solving ability work effectively on an independent basis as well as part of a team effort, have superior communication skills with clients, colleagues and senior management.
• Also able to assume multiple responsibilities and remain productive within time-sensitive fast-paced environments.

TECHNICAL SKILLS:

• Technical Infrastructure (LAN/WAN/VPN/NOC/WIRE)
• Networking; Cisco Routers, Switches, TC/IP, Ethernet
• Active Directory (Domain Controllers/DNS/DHCP)
• Server Administration Support and Repair 12K/2K8/2K3
• VMware 4x/Esxi, VSphere/Vcenter, ISCSI Controllers,Dell EQlogic SAN Storage, P2V/San HQ array monitoring
• System Security; DRS, Backup and Recovery/Antivirus
• Open-Source Tools and 3rd party concepts
• Workstation installation/Configurations/RemoteConnection and Imaging deployments
• Mixed-Platform and Enterprise Environments,
• VoIP, Terminal Servers, Blackberry Enterprise
• Project Roll-outs and Migrations and support
• Internal/External User Training andHelp/Desktops support, Ticketing systems
• Setup/Configure MS Office Suites, supportExchange 2007/Office 365/Email/Web Filtering

PROFESSIONAL EXPERIENCE:

Confidential

System Engineer

Responsibilities:

• Systems Administration role for a five site educational school service; supporting student and faculty, leading a three-member IT team in troubleshooting, configure and providing Tier 3 support for entire district enterprise
• Supporting maintaining 20-30 HP/Dell racked servers, seeing overall network infrastructure, with stacked 3065 Cisco switches/routers, running Fiber connections, and Tcpip, Ethernet Gb connect
• Active Directory, Domain Services to; configure/add/maintain domain resource services, security groups, GPOs, users, and computer OUs
• Work closely with outside senior level network engineers and business partners to diagnose/troubleshoot daily technical issues
• Visit and attend to all seven school site locations for faculty and client daily support.
• Work closely with desktop/helpdesk team to diagnose internal and external issue.
• Full level administration to support ongoing projects, roll-outs Hardware and Software implementations, Switch wiring, troubleshoot up/down time and follow on performance peaks

Windows System Administrator/Network Engineer

Responsibilities:

• Systems Administrator Tier 3 level support with a five team-member for mid-size health care facility with twenty two local and regional remote sites, supporting local and remote clients, business partners, internal/external datacenter, and overall network infrastructure
• Dedicate system support for 800+ in a LAN/WAN Network Infrastructure/Server 2k3, 2k8, 2k12 with Ethernet, TCP/IP, VPN, T1, Cisco, Adtran switches, firewall hardware and VoIP IP phones
• Maintain and provide support for a VMware 4x Esxi, Venter/vSphere Dell Eqlogic San storage Virtual Environment, to configuration/setup and deploy vServer platforms, oversaw manage clustered Host, Datastores/Lun and Arrays, Utilize SCSI to Ethernet management protocols, P2V tasks, and San HQ monitoring and performance processes
• Work closely with outside senior level Network Engineers and Business Partners Verizon/Dell to diagnose/troubleshoot daily technical issues for local/regional and Data Center sites
• Full Active Directory to support Domain Resources, OUs, Group, GPOs, Exchange 2007
• Setup/Maintain Blackberry (Bes10) Enterprise for end-user mobile phone support.
• Worked routine to assure daily Backup/Recovery/DRS and Security for business continuity plan
• Project Management; involved with enterprise level hardware/Software installations, oversaw daily server updates, expansion, terminal services, network performance, which improved network and infrastructure protect and system stability, take charge on varies system roll-out plans such as wide security implementations, and integrated new technologies into data-center environments
• Implement Sophos/Symantec/MacAfee /Firewall/Encryption and Endpoint Security policies and solutions to ensure internal/external stability for Appliances, Email /Web and client filtering
• Work utilizing Verizon Enterprise Center for customer Reporting Management and planning
• Running Utility, MS tools; System- Internals environments, Tech-net, Terminal/Remote sessions using Putty/Console and VPN services, hardware/software monitoring using ORION systems for system Analyzes and peak performance, Troubleshoot daily tier 2 level desk side/client support

System Windows Engineer/System Administrator

Responsibilities:

• A global wide service business provider within 5 different sectors in the US/UK market industry, where I had opportunity to establish myself and climb up the ladder as a System Administrator supporting the network Infrastructure, Datacenter, and working with clients
• Highly dedicated with client local support for 1200+ in a Lan/Wan network global enterprise system running and maintaining Workstation/Servers NT, XP, Vista OS platforms
• Full team play in a one year successful global infrastructure migration project (P2k), which include moving 1800+ Local and Domestic clients to new windows platform
• Administrating Active Directory domains with /DHCP/DNS users, objects, shares and services while maintain Group Policies and scripts
• Assuring Client/Server system hardware functions in peak performance with patching, updates, and all security protocols
• Daily monitor/admin and configure internal and external client and application resources, which included; MSOffice Suites, Terminal Sessions, Web hosting services, Database application with MYSql or Sql5), Managing 30 to 40+ Citrix Farms/with 900+ remote clients and terminals services
• Supporting VMware 3x Servers and desktops with netapp san storage, MacAfee/epo, Check Point/IX- VPN secure token, established network cabling connectivity and resources when necessary for protocol communication with Cisco Hardware, Routers, and Switches.
• Project to Analyzed, evaluated and saw thru to replace a new HP to Xerox print environment, which saved the company $65,000 in annual print costs, which included purchasing, maintaining and the support process.
• Effective in taking preliminary measures that ensure smooth 1st and 2nd level desktop support for Local, International and Domestic clients, utilizing tracking and ticketing monitoring systems.